Formula One Autocentres - Strood Reviews 

107
TrustScore 3.5 out of 5

3.7

Knight Road, Strood, ME2 2AQ Kent, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Visited the Strood branch to have my air con cleaned and regassed. Booking over the phone was easy and the work was carried out quickly and efficiently by friendly staff. Happy customer who would re... See more

Rated 1 out of 5 stars

Awful company. Said the main hard brake line had “exploded above the fuel tank and “it would cost a fortune”. When researching and looking into the year of the car, the cables don’t even run above the... See more

Company replied

Rated 5 out of 5 stars

Prompt attention by the manager Dave on arrival and kept well informed dispute turning up without appointment. They were able to check my brakes immediately and also able to replace the front brakes... See more

Rated 5 out of 5 stars

Honestly couldn’t recommend formula 1 strood enough. They went above and beyond to fix my car, completed all brakes MOT and Service and when they found a fault they stayed late and got my car complete... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Knight Road, Strood, ME2 2AQ, Kent, United Kingdom

3.7

Average

TrustScore 3.5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(107)

5,441 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I took my car into the Formula One Autocentre in Strood, Kent. After an unfortunate incident with a pothole it needed two new tyres. The service I received was exemplary. The manager Dave could not have been more helpful. He went above and beyond to help me out. It was late in the day when my car was delivered there, and they did not have my tyres in stock. However, he ordered the immediately and I drove away with my two new tyres by 11o'clock the following morning. I was absolutely delighted with the fantastic service I received and would thoroughly recommend them to anyone.

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Brake checked

Went in to get my brakes checked in the strood store and they were able to squeeze me in straight away on a Saturday afternoon.
They went above and beyond to get hold of the parts to do it for me that day.
Also changed two tyres for me and were really lovely and helpful

April 29, 2023
Unprompted review
Rated 5 out of 5 stars

I’ve been using F1 Strood for the past…

I’ve been using F1 Strood for the past 8 years for all of my vehicles. They have always provided a great service.
Today whilst in for a full service they noticed I needed a new rear tyre which I was already aware of. I would normally have to order the tyres in for my pick up. But the guys went out and picked up a pair of tyres so I wouldn’t need to make a revisit. Great service and always very helpful.

April 29, 2023
Unprompted review
Rated 5 out of 5 stars

This review is formula 1 auto Centre Strood

This review is formula 1 auto Centre strood. Firstly I have to say thank you for accepting my car at such chort notice for an MOT. I was greeted by Dave at the reception, very friendly and welcoming. He took my car immediately into the service area for MOT, I was seated in the waiting room and Could see the test been carried out. It didn't take long at all, I was given a report for recommendations and certificate and invoice receipts issued.
I must confess when I read the reviews, I was scared but since the garage I usually used and a few others were fully booked I had to bring it to this garage.
I also got a good will gesture from Dave for being a frontline worker in the NHS.
All I'm saying is I'm definitely coming back and I'll be telling all my friends,family and colleagues about this garage.
Wonderful service, thank you.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Exhaust fixed same day

Had an unexpected issue with my exhaust. The guys were happy to help same day for a very reasonable rate and explained everything clearly.

Will definitely be going back

April 19, 2023
Unprompted review
Rated 1 out of 5 stars

Car booked in for Wednesday phoned to…

Car booked in for Wednesday phoned to confirm was told could not do it will have to bring it in on Thursday took it there today waited around to be told they don't do the new gas for tha air-conditioning what a waste of time won't use again.

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

Formula One Strood - THE BEST!!

Formula One Strood is the best garage there is! Daljit is amazing & the rest of the team too. I bought my car in to them today as I had a suspicion my suspension was playing up, they saw me right away - gave me all the advice I needed and even helped me save some money! I’ve now booked 4 new tyres in with them & my mot and I wouldn’t trust another garage to look after my car. They’re the best!!!

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Just been in to Strood branch to try and get tyre repaired on my sons car. Couldn’t be repaired as too close to edge but quickly got tyre changed at decent price. Very friendly guy on front desk too

March 18, 2023
Unprompted review
Rated 4 out of 5 stars

Friendly Manager

Friendly Manager - Barny - and efficent service.

Lots of negative reviews so service can vary across the country it would appear (but are they all genuine negative reviews?)

Only used them for MOTs and I've had no problems

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

Real mechanics, real work, awesome

I take all of my cars to these guys(9 in total) and what I like about them is that they are real mechanics, none of this just plugging the car in and then charging for what isn't necessary. They check, they advise and we when a part is needed they get it quickly. Very knowledgable about classic cars and modern cars and always find a way to sort any problem, I wouldn't go anywhere else, all of these guys are the best, I don't know about any other branches but Strood is the top of the tree where sorting modern and classic cars out.
Their pricing is very fair and the work outstanding. I had a brake trouble on my Veloster and after a coupe of days they found it and instead of just keep charging me for a new brake cylinder every year they sorted the problem and it flew through the MOT, they have also worked on my modern cars with the same outcome, problem sorted, quickly, efficiently and good prices.
It's unusual these days to find real mechanics that know what they are doing, this branch all of them know what they are doing!!!

November 18, 2022
Unprompted review
Rated 5 out of 5 stars

I ARRIVED A THEIR BRANCH IS COMPLETE…

I ARRIVED A THEIR BRANCH IS COMPLETE PANIC AFTER I HAD A LIGHT APPEAR COME ON MY CAR DASHBOARD... THE STAFF AT STROOD BRANCH WERE ABSOLUTELY AMAZING AND SO UNDERSTANDING CONSIDERING THE PANIC I WAS IN ABOUT THE CAR. THEY WERE AFFICIANT, AND VERY GREAT CUSTOMER SERVICE AND HIGH COMMUNICATION. I WILL RECCOMEND THIS BRANCH TO ALL MY FRIENDS AND FAMILY FOR THE FUTURE.

September 13, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look