Formula One Autocentres - Wellingborough Reviews 

77
TrustScore 3.5 out of 5

3.3

Denington Road 4, unit a, NN8 2FQ Wellingborough, England, GB


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See what reviewers are saying

Rated 4 out of 5 stars

MOT repair went wrong. Things don’t always go to plan. Mistakes / errors can occur, but the measure of a company can be assessed about how it deals with these and its customer service. My i... See more

Rated 5 out of 5 stars

Excellent team and service at Wellingborough F1 Autocentre. Arrived late on a Friday evening 20 minutes before closing and expected to be turned away. I was welcomed warmly and my tyre was changed qui... See more

Rated 5 out of 5 stars

Used these guys before, excellent service. Very efficient, booking process so easy. Great value for money. Tyres quick to fit, very professional. Will definitely use again, best team in area.

Rated 5 out of 5 stars

Took my car to enquire about the tracking on Good Friday, they booked me in for later that afternoon, took it back in, was there about an hour, they started the wheel alignment, then took it out for a... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Denington Road 4, unit a, NN8 2FQ, Wellingborough, England, United Kingdom

  • 01933 448866

3.3

Average

TrustScore 3.5 out of 5

77 reviews

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3.3

All reviews

(77)

5,475 reviews in the last 12 months

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Rated 5 out of 5 stars

The BEST place to go!!

Fantastic service received, these guys are the best in Wellingborough! Honest, reliable & give great customer service. Highly recommend to everyone & we will definitely use them again.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

A 10/10 Garage

This Garage is amazing, they look after you and have never had a bad experience. Would definitely recommend, and a big thank you to Calvin for his continuous help.

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Super helpful team there and not only did the job but also advised me how to treat my car a little better to stop the issue repeating!

Would recommend!

Awesome! Shame I can't give 6 stars

January 3, 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Awful
Arrived and parked in a booth to be shouted out with OUT
When i was told to park there by another colleague

awful attitude

November 20, 2024
Unprompted review
Formula One Autocentres - Wellingborough logo

Reply from Formula One Autocentres - Wellingborough

Dear Natasha,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

I’m blown away by the service I…

I’m blown away by the service I received today. Visiting the area for the first time & for only one night with another 3 hour journey the next day for a family special birthday, I ran into car trouble. 2 other garages couldn’t help due to staff/stock issues. One of the garages recommend I try Formula One Autocentres. This says a lot too I think. I rang first speaking to Josh giving him my full dilemma. He was really helpful going out of his way to help on a Saturday afternoon. He made me feel like I could trust he was there to help & I was in good hands despite the outcome being unknown as to the problem or how it was all going to play out. I can honestly say he went above & beyond to make sure I’d be able to continue my journey & he didn’t disappoint. He was kind, polite & had a calming manner about him. He explained everything well too. He is a real credit to Formula One! Thank you again. One happy customer!

November 9, 2024
Unprompted review
Rated 1 out of 5 stars

Use with caution ⚠️

Took my car here a month ago for routine service and MOT. No issues at drop off.

They called me to tell me MOT failed and needed new brakes, fine by me. Authorised to proceed. However, they also claimed there was a light on the dash and an error message on the screen which had not been present on drop-off. They gave me a list of advisories with a combined total of almost £1,300. I was doubtful of the lights so did not authorise the recommended diagnostic.

On collection sure enough there was a light and error so the following day I took it to the Kettering branch and authorised the diagnostic. They initially could not find any issues and suggested I use Redex and premium fuel going forward and sent me on my way, only to have the engine begin to start struggling and stalling shortly after leaving them. To cut a long story short, I was without my vehicle for two additional days, missed two days of work and paid for a diagnostic I shouldn't have needed because Wellingborough branch had taken out my MAF sensor during the service and not put it back in properly.

Following a complaint I did recieve a refund for the diagnostic. However, I was also told I would recieve vouchers for discounts on future work. These were never received.

I would urge caution to anyone considering using this company. Their incompetence caused my vehicle to break down and put me in a dangerous position.

October 4, 2024
Unprompted review
Formula One Autocentres - Wellingborough logo

Reply from Formula One Autocentres - Wellingborough

Dear Hayley,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Very honest staff

We went in to get two rear tyres fitted as previous garage advised they needed doing urgently. Along with wheel alignment and brakes to be checked, again advised needed doing urgently by another garage. After a check they came out to say that my tyres and brakes were fine and gave me a refund for the tyres I had ordered in advance. They were really honest about the condition of the car and showed me what he meant with the tyres. They were friendly and knowledgeable and despite being very busy and short staffed took the time with me. We will definitely be using them for my next service and MOT.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Tyre Repair

I’d ordered a tyre online, and instead of just going for a straight replacement, the staff were proactive enough to offer to see if the tyre was repairable - which is was. So they refunded the internet order, leaving me only needing to pay for the repair which saved me about £70. Happy days.

October 25, 2024
Unprompted review
Rated 1 out of 5 stars

Won't be using again.

I recently visited the kettering branch and was talking to the store manager, who was a genuine person. One of his colleagues came to see him and told him that the store had made no money today. With the store busy I ask what was meant by this. He explained that with the price promise on tyres the store had to make money else where not on tyres.
Around 6 months later the car needed rear breaks done. I contacted the Wellingborough branch, they gave me a quote on Disc and Pads which i excepted. Whilst my car was being repaired I had a call from Formula one saying that my Calipers needed replacing. When i ask for a quote it shocked me, £800+, they were very quick to offer a repayment plan. I couldn't afford to pay out right so i had no choice to get my car repaired as it was in bits in the garage. When i collected the car i asked to see the old calipers so i could get them tested, the garage replied that they had already been thrown in the bin and the bin had already been collected.
This is how they make the money to enable the tyres to be cheap, rip off some and reward others.

July 24, 2024
Unprompted review
Formula One Autocentres - Wellingborough logo

Reply from Formula One Autocentres - Wellingborough

Dear Alan,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Fantastic!

Had my rear discs and pads done a few weeks ago and had such a great service that I booked my car in for an MOT today. Luckily a flying pass with no issues at all. I'll be back again for more work!

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

I have used F1 multiple times for both…

I have used F1 multiple times for both my current car and old car and can highly recommend! Always very professional, friendly and knowledgeable. Calvin is always really good at explaining what needs doing and I feel confident leaving my vehicle in their hands.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Tyres & Safety Check

Got a great welcome from Calvin, great customer service and quick turnaround. Zack had difficulty lifting my car on the ramp but he was patient and showed me my condition on wheels and brakes. Definitely will be going back to have a decent experience from Calvin and Zack.

September 6, 2024
Unprompted review

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