I'm not one for writing reviews but I Ordered a Milwaukee reconditioned drill and it came defective. No customer service at all for returns. Now I'm stuck sending the tool back to Milwaukee for actual... See more
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Ordered a Milwaukee PEX expander tool, reconditioned. It came missing the 3/4" head plus none of the heads would screw on far. It was defective from the factory in the first place. I called the day... See more
Order a power tool. Never got order or shipping confirmation. Send an email and days later they reply with tracking info. Package sat in a FedEx hub for a week before I got told it was being re... See more
WOW!! I received my new string trimmer in two days, best price on the internet Their 800 phone number is there for you and their e-mail address. Great company. I don't know who is writing all these ba... See more
Company details
Information provided by various external sources
Great deals on the brands you love. Factory direct pricing on over 65 top name brand products! DeWalt, Makita, Bosch, Jet, IR Ingersoll Rand, Festool, Black & Decker, Porter Cable and more!
Contact info
Ontario Mills Parkway 5798, 91764, Ontario, United States
- www.factoryauthorizedoutlet.com
Great selection comparable prices and…
Great selection comparable prices and fast shipping.
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Daniel! We are glad to hear that you enjoyed your buying experience.
Best tools and price
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Manuel!
haven't received my order
haven't received my order - Fedex hasn't delivered it after telling me it was out for delivery two days in a row -
now they say they can't confirm a delivery date - they are short staffed but they hope it will be this week -
Maybe you should switch to USPS or UPS - because the people you hire to deliver your products reflects on you -
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Hello Michael,
Thank you for the feedback. I am showing the current ETA on this order as 3/25, which would be tomorrow. We would ask that you keep in mind that all shipping companies are under a lot of strain with the current situation, so we all appreciate your understanding in these trying times.
Once you receive your order, we hope that you get the most out of your Milwaukee products and let us know how you enjoy them.
No hassle on having a return sent and…
No hassle on having a return sent and replaced...
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Hi Manuel,
Thank you for the feedback! We do our best to keep customer satisfaction our top priority, and I am glad to hear our team was able to assist you.
Fast service
Fast service, product was exactly what their page described
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Jim! Please enjoy your miter crown stop, and we hope you will keep us in mind for all of your power tool and accessory needs.
Good selection
Good selection, my order was correct and faster delivery than I expexted! I'm going shopping there right after I'm done here!
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, John! We look forward to assisting you with your future orders.
Easy to order fast shjpment
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you. David! We pride ourselves on the making the buying experience as convenient as possible, and we are glad to hear you enjoyed it.
Reply from Factory Authorized Outlet
Thank you. Glenn! We hope that you enjoy your Makita tool, and that you will consider us for all of your power tool and accessory needs.
IN STOCK FAST SHIPPING TRACKING NUMBERS…
IN STOCK FAST SHIPPING TRACKING NUMBERS SO I COULD FOLLOW MY SHIPMENT. MY ORDER WAS SPLIT GOT A CALL TO TELL ME THAT SOME ITEMS WOULD ARRIVE A COUPLE DAYS LATER THAN FIRST PART. THANKS 5 STARS BECAUSE THEY DO NOT OFFER 6.
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Hello Ronald,
Thank you for the amazing feedback! We are glad to hear that you enjoyed your buying experience, and we hope that you will keep us in mind for all of your power tool and accessory needs.
Fast shipping on the purchase
Fast shipping on the purchase, received free batteries one day later in a timely manner. DeWalt are great tools.
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Dan! Glad to hear you were able to take advantage of DeWALT's free battery promotion. Please keep us in mind for all of your power tool and accessory needs.
very good Saw,delivery quickly
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Saemonz! We hope you get the most out of your purchase.
Easy and FAST
Easy ordering process, and I got my generator in only 3 days!! Great place to shop!
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Brian! We hope that you enjoy your Duromax generator, and if you need anything on this or future orders please let us know.
Fast delivery
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Ed! Glad to hear we were able to meet your expectations.
You have a great selection of tools at…
You have a great selection of tools at a great price...and good delivery time.
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Lorenzo! We appreciate the kind words and look forward to assisting you with future orders.
Order was right & so was the price &…
Order was right & so was the price & shipping was fast Very Good"
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Wayne! We hope you enjoy your DeWALT kit, and please keep us in mind for future orders.
Perfect seller
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you for the kind words, Rodger!
Reply from Factory Authorized Outlet
Thank you Brian!
Received it quickly and in good…
Received it quickly and in good condition. My only concern was that
FedEx delivered it to the wrong address (about 1 block away). I had
to go and pick it up from this persons house. No fault of Factory
Authorized Outlet
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Hi Benjamin,
Thank you for the feedback. We do apologize for the inconvenience, as well as appreciate your understanding. Please keep us in mind for all of your tool and accessory needs!
Outstanding service
Outstanding service. Prompt delivery. Great product. Extremely satisfied with the entire process.
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Harvey! We appreciate the kind words and hope you will keep us in mind for all of your tool and accessory needs.
Great prices and fast shipping
March 24, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Jeremy! We strive to provide the best products at competitive pricing with fast shipping, and we are glad to hear that you were satisfied with your experience. Please consider us for all of your power tool and accessory needs.
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