I'm not one for writing reviews but I Ordered a Milwaukee reconditioned drill and it came defective. No customer service at all for returns. Now I'm stuck sending the tool back to Milwaukee for actual... See more
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Ordered a Milwaukee PEX expander tool, reconditioned. It came missing the 3/4" head plus none of the heads would screw on far. It was defective from the factory in the first place. I called the day... See more
Order a power tool. Never got order or shipping confirmation. Send an email and days later they reply with tracking info. Package sat in a FedEx hub for a week before I got told it was being re... See more
WOW!! I received my new string trimmer in two days, best price on the internet Their 800 phone number is there for you and their e-mail address. Great company. I don't know who is writing all these ba... See more
Company details
Information provided by various external sources
Great deals on the brands you love. Factory direct pricing on over 65 top name brand products! DeWalt, Makita, Bosch, Jet, IR Ingersoll Rand, Festool, Black & Decker, Porter Cable and more!
Contact info
Ontario Mills Parkway 5798, 91764, Ontario, United States
- www.factoryauthorizedoutlet.com
Fast shipping
March 10, 2020
Unprompted review
Reply from Factory Authorized Outlet
Hello Antoine, We process orders as quickly as possible. Thank you for noticing.
Excellent!!!!
March 10, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, David! That's what we are striving for.
Very positive shopping experience with…
Very positive shopping experience with Factory Authorized Outlet.
March 10, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you for the kind words, Kenny. Please keep us in mind for all of your power tool an accessory needs.
Love my mower
Love the mower and my husband is excited to use his extra batteries. It mows great and easy for me to use at 5’1”
March 10, 2020
Unprompted review
Reply from Factory Authorized Outlet
Hello Deb, When your happy we are happy! Thank you, for the very kind words.
Outstanding customer service!
The folks at Factory Authorized make purchase of large woodworking equipment (drum sander, belt/disc sander, bandsaw, etc.) as easy and painless as possible. They have been, and will remain, my "go to" source for Powermatic and other high-end machines. Highly recommended!
March 10, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Bill! It's always nice to hear from a "FAMILY" member. We look forward to hearing from you soon.
Excellent experience from start to…
Excellent experience from start to arrival of my purchase.
March 10, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Harry! We aim to please. Come back soon, we are always adding new items.
They have always been helpful on my two…
They have always been helpful on my two puchases and quick to ship
March 10, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Derek! We are here when you need us. Let us know how the table saw, and jointer are working out for you.
Fast shipping
Fast shipping. No hassles. Great product. Best price. Very happy with purchase.
March 10, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Lori! Our goals are basically what you pointed out. We look forward to hearing from you in the future.
Awesome with good choices of payment
Awesome with good choices of payment. Thx
March 10, 2020
Unprompted review
Reply from Factory Authorized Outlet
Hello Reinaldo, you can't get better than awesome! We are happy you found the Milwaukee items you needed.
Reply from Factory Authorized Outlet
Thank you, Cory! That is the kind of Report Card we are looking for. We look forward to hearing from you again.
Reply from Factory Authorized Outlet
Thank you, Mike! We are a proud Dewalt Partner, and are glad the tool exceeds your expectations. We a re always adding new Dewalt items so check back soon.
Thanks great price great customer…
Thanks great price great customer service fast shipping thanks
March 10, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Jeremiah! We are glad you found what you needed. We look forward to hearing from you soon.
This is the very best place That is…
This is the very best place That is have found to purchase the tools that I use . The prices are absolute the best and they have the highest quality of tools for your money. There was no problem in their system for shipping my purchase order. And they were in constant contact with me on the shipping information including the date and times of my purchase order arrival to my home,truly a GREAT Shopping Experience . However I Wish that they could offer a VETERANS Discount Especially to DISABLED VETERANS. As an example I hab to SAVE money for my router for almost 2 years in order to do any projects. As being paralyzed from my MILITARY Duty I only have VETERANS Benefits to live on But I will never quit! Woodworking is what keeps me going and not giving up daily . Now I need to save to get a 13inch wood thickness planner and router blades . Thank You and God Bless America.
March 10, 2020
Unprompted review
Reply from Factory Authorized Outlet
Hello John, Thank you for the kind words! Please see our DEALS Tab on our web sites. We update the promotions monthly.
Highly recommend
Great price, fast shipping and a quality product. Doesn’t get any better.
March 10, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Braden! We hope you are enjoying your chop saw, and please keep us in mind for future purchases.
Excellent service
Excellent service: good communication, competitive pricing, fast shipping.
March 10, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Christopher! We couldn't ask for a more concise, glowing review. We hope you will consider us for all of your power tool an accessory needs.
Great online store with awesome tool…
Great online store with awesome tool pricing.
March 10, 2020
Unprompted review
Reply from Factory Authorized Outlet
Hi David,
Thank you for reaching out! We hope that Makita belt sander treats you well. Please keep us in mind for all of your power tool and accessory needs.
So far so good fired right up.
March 10, 2020
Unprompted review
Reply from Factory Authorized Outlet
Hello Richard,
Thank you for the feedback. If you ever have questions regarding your new generator please give us a call.
Straight talk and good prices
March 10, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, John! We hope you get the most out of your DeWALT products and that you will keep us in mind for all of your power tool and accessory needs.
very satisfied
March 10, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Gerrie! We thank you for your patronage and hope you will keep us in mind for future orders.
nice service
nice service. glad I got an email, because my package came on Sunday and I had no idea it was coming.Thanks
March 8, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Sandra! We use FedEx Home Delivery, and as of this year FedEx has since expanded it's delivery dates to cover the weekends at no additional cost for clients in designated service areas. We are glad to hear that you received our automated status updates and received your order, and we hope you enjoy the popcorn!
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