I'm not one for writing reviews but I Ordered a Milwaukee reconditioned drill and it came defective. No customer service at all for returns. Now I'm stuck sending the tool back to Milwaukee for actual... See more
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Ordered a Milwaukee PEX expander tool, reconditioned. It came missing the 3/4" head plus none of the heads would screw on far. It was defective from the factory in the first place. I called the day... See more
Order a power tool. Never got order or shipping confirmation. Send an email and days later they reply with tracking info. Package sat in a FedEx hub for a week before I got told it was being re... See more
WOW!! I received my new string trimmer in two days, best price on the internet Their 800 phone number is there for you and their e-mail address. Great company. I don't know who is writing all these ba... See more
Company details
Information provided by various external sources
Great deals on the brands you love. Factory direct pricing on over 65 top name brand products! DeWalt, Makita, Bosch, Jet, IR Ingersoll Rand, Festool, Black & Decker, Porter Cable and more!
Contact info
Ontario Mills Parkway 5798, 91764, Ontario, United States
- www.factoryauthorizedoutlet.com
Reply from Factory Authorized Outlet
Thank you, Michael! Our prices are always fair, and we strive to process your order as fast as possible. Let us know how the Dewalt Log Splitter works out for you.
prices are ok could be better but easy…
prices are ok could be better but easy 2 work with and fast
March 3, 2020
Unprompted review
Reply from Factory Authorized Outlet
Hello Greg, We are always happy to receive feedback. Please take a look at our DEALS Tab for current promotions.
Purchased two items over two weeks…
Purchased two items over two weeks time. Great prices.
Fast shipping and very good communication regarding shipping and tracking information.
March 3, 2020
Unprompted review
Reply from Factory Authorized Outlet
Hello Jerry,
Thank you for reaching out! We appreciate you reaching out and look forward to assisting you with future orders.
Reply from Factory Authorized Outlet
Thank you, Johnny!
Fast shipping awesome company to buy…
Fast shipping awesome company to buy from
March 3, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you Firmin!
Great service info before buying
March 3, 2020
Unprompted review
Reply from Factory Authorized Outlet
Hello David,
Thank you for reaching out! We are glad to hear our team was able to assist you, and we hope you will keep us in mind for future purchases.
Great Company
Bought my generator from Sinatra at DuroMax. He did a good job answering all my questions over a couple of days. Would highly recommend doing business with DuroMax.
Crankshaft
March 3, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Bronz! It was a pleasure talking with you. Please let us know how your generator works out for you.
Shipped as advertised
Shipped as advertised. Very well boxed. Delivered on time. Great price.
March 3, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, James! We are glad to hear you were satisfied with your buying experience, and we hope you will keep us in mind for future purchases.
Reply from Factory Authorized Outlet
Thank you Joseph! We appreciate your feedback and hope that you will keep us in mind for future purchases.
Prefekt Service 👍👍👍👍
March 3, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Susanne!
I was happy with the prices and then I…
I was happy with the prices and then I got a call confirming the arrival date and a thank you for ordering with them. I was very happy with that type of customer service.
March 3, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Matthew! We greatly value our customers and want to make sure they know when to expect their items. We are glad to hear it was appreciated, and we hope you will consider us for all of your power tool and accessory needs.
As described
March 3, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Bobby! Please keep us in mind for all of your power tool and accessory needs.
Reply from Factory Authorized Outlet
Thank you, Michael! We are glad to hear you were satisfied with your buying experience, and we look forward to assisting you with future orders.
Prices are great
Prices are great, products are fantastic. How much more could you ask for? I've ordered several Milwaukee tools from them and I will again in the future.
March 3, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Alan! We hope your products treat you well, and we look forward to assisting you on future orders.
Great product and efficient service and…
Great product and efficient service and communication.
March 3, 2020
Unprompted review
Reply from Factory Authorized Outlet
Hello Robert,
Thank you for the kind words. We are glad to hear that you were satisfied with your experience, and we hope that you will consider us for all of your power tool and accessory needs.
Fast and exactly what I ordered
Fast and exactly what I ordered. Will be buying from them again
March 3, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you for reaching out, Blake! We look forward to assisting you on future orders.
FAO is one of the best online companies…
FAO is one of the best online companies I have dealt with. Items are shipped quickly and arrives in excellent condition. Glad there are companies that care about customers satisfaction first.
March 3, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Patrick! We do care very much about your shopping experience with us. Let us know how the Dewalt Ratcheting Wrenches work out for you.
Timely follow up and fast delivery.
March 3, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Bob! Your order is important to us every step of the way. Let us know how the Heavy Duty U.V. Tarp works out for you.
quick service and exactly as ordered
March 3, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Anthony! Our team is ready to process your orders as quickly, and efficiently as possible. We are a proud Dewalt Partner, and are looking forward to hearing from you again.
Definitely will be returning to this…
Definitely will be returning to this site, heck give me a free m18 5.0 battery and I will advertise through my company.. #hint
March 3, 2020
Unprompted review
Reply from Factory Authorized Outlet
Thank you, Kenneth! Keep checking out our Deals Tab (upper right of website) to see what exciting promotions we are offering. We usually have battery promos available. We are looking forward to hearing from you soon.
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