The salespeople in the shop were attentive and gave honest advice, based on long experience. The selection of furniture is extensive with an accent on quality, taste and understatement. The delivery c... See more
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Brian, the salesman, kept my Mother informed at every stage. The gentlemen who made the delivery and collected the old furniture were incredibly patient, helpful and efficient. The new furniture is ev... See more
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Fantastic level of service, from the sales team to the delivery men. Its great to support a small local company that provides a first class service!!
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In store experience warrants 5 stars, served by knowledgeable staff, offered plenty of choice and time for making an expensive purchase on 19/6. ETA 7-9 wks, to be advised by *warehouse, whom I phoned... See more
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Company details
About Fairway Furniture - Newton Abbot
Written by the company
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
Find your nearest store
Need help? Chat now
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FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
Contact info
Newton Road, Kingsteignton, TQ12 3AD, Newton Abbot, Devon, United Kingdom
- 01626 332888
4.9
Excellent
927 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good comunication from the delivery…
Good comunication from the delivery driver. Arrived on time, very polite and professional
March 5, 2026
Reply from Fairway Furniture - Newton Abbot
Good afternoon, thank you so much for your 5 star review. We are so pleased to hear that you are happy with the service you received from our delivery team, and we have passed on your kind words to them. We hope that you are enjoying your new furniture, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
Excellent service
Very polite, courteous service. Well looked after. Everything explained clearly. Delivery updates given and arrived bang on time! Would definitely recommend
March 4, 2026
Reply from Fairway Furniture - Newton Abbot
Good afternoon, thank you for taking the time to review your recent purchase with us. We are so pleased to hear that you had an enjoyable shopping experience, and we are thrilled that you would recommend us! Thank you again for shopping with us, and we hope to see you again soon. Kind regards – Fairway Furniture
Everyone involved with our journey were…
Everyone involved with our journey were very helpful & friendly.
March 6, 2026
Very helpful throughout excellent…
Very helpful throughout excellent service delivery men very good and careful
February 26, 2026
Reply from Fairway Furniture - Newton Abbot
Good afternoon, thank you for your 5 star review! We are so pleased to hear you had a good shopping experience with us, and we hope that you are enjoying your new furniture in your home. Kind regards – Fairway Furniture
New Bed
We have known Scot for many years and he has always adhered to our needs and made the process very easy. We were given all the options and he put forward suggestions which turned out to be perfect. Delivery was when we requested and on time. The delivery men were pleasant, curious and respectful of your property. VERY PLEASED .
February 25, 2026
Reply from Fairway Furniture - Newton Abbot
Good afternoon, thank you so much for your 5 star review. We are so pleased to hear that Scott was able to help you find what you were looking for, and we have passed on your kind words to both Scott and the delivery team. We really appreciate you choosing to shop with us again, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
Good service from the staff in the…
Good service from the staff in the store to the delivery men
February 26, 2026
Reply from Fairway Furniture - Newton Abbot
Good afternoon, thank you so much for taking the time to review your recent purchase with us. We are thrilled to hear that you had a good shopping experience, and we hope that you are enjoying your new furniture in your home. Kind regards – Fairway Furniture
Excellent service
Excellent service
The purchasing process was easy and efficient. Scott was particularly attentive when my husband the named purchaser passed away suddenly leaving me to arrange payment and installation. The guys who came and installed the furniture were cheerful and efficient.
February 25, 2026
Reply from Fairway Furniture - Newton Abbot
Good afternoon, thank you for taking the time to leave your feedback on your purchase with us. Please accept our deepest condolences on the passing of your husband. We have made both Scott and the delivery team aware of your kind words. Thank you again for shopping with us. Kind regards – Fairway Furniture
They were very friendly and helpful…
They were very friendly and helpful plus careful bringing in my bed'settee 😀
February 27, 2026
Reply from Fairway Furniture - Newton Abbot
Good afternoon, thank you for taking the time to review your recent purchase with us. We are so pleased to hear you had a good shopping experience, and we hope that you are loving your new bed settee! Thanks again for shopping with us, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
Friendly, knowledgeable and informative service
Friendly, knowledgeable and informative service through out the process. Kept us informed of progress from order to delivery on a regular basis. Large selection of options in how sofa could be finished. Excellent well made product. Delivered and installed with great care.
October 28, 2025
Reply from Fairway Furniture - Newton Abbot
Good afternoon, thanks so much for your 5 star review! We are so pleased to hear you enjoyed shopping with us, and we have passed on your kind words to the store and delivery team. We look forward to seeing you again soon. Kind regards – Fairway Furniture
Efficient, helpful and concise.
Staff really helpful supplying measurements and details once we made our choice.
No pressurized selling, just allowed us to wander and try different suites.
Delivery was early....an added bonus.
Brilliant delivery men, helpful, polite and no mess.
February 20, 2026
Reply from Fairway Furniture - Newton Abbot
Good afternoon, thank you so much for taking the time to review your recent purchase with us. We are so pleased to hear you had a good shopping experience, and we hope that you are loving your new furniture! Kind regards – Fairway Furniture
Helpful staff
Helpful staff. Not pushy like some sales staff can be. Gave useful information and advice. Warm and welcoming store.
January 29, 2026
Reply from Fairway Furniture - Newton Abbot
Good afternoon, thank you for taking the time to review your recent purchase with us. We are so pleased that you are happy with your shopping experience in our Newton Abbot store, and we hope that you are loving your new furniture in your home. Kind regards – Fairway Furniture
Didn't like that the furniture was…
Didn't like that the furniture was delivered and left in their packaging. That didn't happen last time.
February 20, 2026
Reply from Fairway Furniture - Newton Abbot
Good morning, thank you for taking the time to leave your feedback on your recent purchase with us. We are sorry that you were disappointed that we did not remove the packaging when we delivered your items. The original sales order (that you signed) does show that you selected our Essential delivery, which states “[delivery] to any accessible room, not including unpacking, assembly or set-up of any items”.
Our delivery options would have been explained to you at the time of your order, as well as available to view anytime in the customer information pack (that you were given) and on our website. We are sorry that you feel these options were not made clear to you, and we will look at how we can make this clearer for our customers going forward. Kind regards – Fairway Furniture
Excellent service from everyone at…
Excellent service from everyone at Fairway, no pressure sales just helpful suggestions. Delivered on time as agreed. Delivery guys are to be complemented for the care taken and their accommodating manner. Will recommend to others and will use for future furniture purchases.
February 20, 2026
Reply from Fairway Furniture - Newton Abbot
Good morning, thank you so much for your recent 5 star review. We are so pleased to hear that you had a good experience while shopping in our Newton Abbot store, and we have passed on your kind words to both the store and delivery team. Thanks again for shopping with us, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
Outstanding service
Outstanding service from the team at Fairway. It was a pleasure to work with them all from initial choosing, ordering and installation. My furniture is superb quality and I am very happy. Highly recommended.
February 11, 2026
Reply from Fairway Furniture - Newton Abbot
Good morning, thank you so much for your lovely review! We are so pleased that you had a good experience in our Newton Abbot store, and we hope that you are loving your new furniture in your home. Thank you again for shopping with us, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
Very pleased with our new furniture
Very pleased with our new furniture. Staff very helpful and delivery kept us informed and were quick and efficient.
February 10, 2026
Reply from Fairway Furniture - Newton Abbot
Good morning, thank you so much for your 5 star review. We are thrilled to hear you are pleased with your new furniture, and we hope to see you again soon. Kind regards – Fairway Furniture
We were kept informed of the delevery of…our furniture. The men were very quick and efficient
We were kept informed of the delery of our furnitureThe men were very quick and efficient
February 10, 2026
Reply from Fairway Furniture - Newton Abbot
Good morning, thank you for taking the time to review your recent purchase with us, we really appreciate it. We are really pleased to hear you had a good shopping experience, and we have passed on your kind words to the delivery team. Thank you for shopping with us, and we hope to see you again soon. Kind regards – Fairway Furniture
Friendly service
Didn’t get pounced on when entering shop when needed help somebody was there to help and advise new what he was talking about. From ordering to delivery was informed. Text night before with time slot,on day of arrival phone call from driver saying how long they be very per light men put together items took all rubbish away.
February 1, 2026
Reply from Fairway Furniture - Newton Abbot
Good morning, thank you so much for taking the time to review your recent purchase with us. We are so pleased to hear you are happy with the service you received, and we hope that you are enjoying your new furniture in your home. Kind regards – Fairway Furniture
A+ service in product knowledge
A+ service in product knowledge, selection and closing of the sale with a quick delivery time.
February 6, 2026
Reply from Fairway Furniture - Newton Abbot
Good morning, thank you so much for your 5 star review! We are so pleased to hear you had a good shopping experience, and we hope that you are loving your new furniture in your home. Kind regards – Fairway Furniture
Customer service was excellent
Customer service was excellent.
The staff are very helpful, friendly and knowledgeable.
We have bought several items from Fairway furniture and would recommend them.
January 1, 2026
Reply from Fairway Furniture - Newton Abbot
Good morning, thank you for taking the time to review your recent purchase with us. We are so pleased to hear that you would recommend us, we really appreciate it, and we hope that you are enjoying your new furniture in your home. Kind regards – Fairway Furniture
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