We always use Fairway for all our Furniture etc. From the Office to the salespeople and to the delivery service people the staff are very knowledgeable, friendly and patient. The products are alwa... See more
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I purchased a Swivel Recliner Chair and Stool Set. The team in store were helpful without being pushy. The two gentlemen who delivered the chair were so wonderfully helpful that I would give them more... See more
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Staff polite and very helpful. Recliner chairs kindly stored for us at Lee Mill for a month. One well known make of electric recliner chair faulty on delivery so awaiting engineer to visit on 26th M... See more
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Member of staff,Tom friendly and helpful giving us space and time to reach a decision. We were kept fully informed at each stage to delivery which was not at all intrusive. Throughout all the staff ha... See more
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Company details
About Fairway Furniture - Tavistock
Written by the company
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
Find your nearest store
Need help? Chat now
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FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
Contact info
125 Plymouth Road, PL19 9DT, Tavistock, England, United Kingdom
- 01822 616051
4.8
Excellent
548 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Helpful staff
Helpful staff
Good choice of carpets & furnishings
Everything fitted/delivered as promised
June 15, 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you so much for your 5 star review! We are so pleased to hear that you had a good shopping experience, and we have passed on your kind words to the store team. Kind regards – Fairway Furniture
Quality furniture and service
A great range of quality furniture. Staff are helpful and knowledgeable. Fairway has always been our first choice when buying new furniture and never been disappointed.
June 23, 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you so much for your review. We are so pleased to hear you chose to shop with us again, and we have passed on your kind words to the store team. We hope that you are enjoying your new furniture, and we look forward to seeing you again in the future. Kind regards – Fairway Furniture
Very happy customer
I have been very impressed with my purchase, from a warm friendly greeting in store to being kept informed of progress to a smooth and professional delivery. The fact I love the chair and its quality has completed this purchase.
June 26, 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you so much for taking the time to review your recent purchase with us. We are so pleased to hear that you are happy with the service you received, and we are thrilled to hear that you are loving your new chair! Thank you again for shopping with us, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you so much for your 5 star review! We are thrilled to hear you are happy with your new sofa, and we have passed your kind words onto our delivery team. Thank you for shopping with us, and we look forward to seeing you again in the future. Kind regards – Fairway Furniture
Custom careVery patient with the process of…
Very patient with the process of choosing the right sofa
June 27, 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you for taking the time to review your recent purchase with us. We are so pleased that our team were able to help you find the right sofa, and we hope that you are enjoying it in your home. Kind regards – Fairway Furniture
Tom was very knowledgeable
Tom was very knowledgeable, was able to arrange delivery for next day.
June 26, 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you for taking the time to review your recent purchase with us. We are really pleased that Tom was able to help you find what you were looking for, and we hope that you are enjoying your new furniture in your home. Thank you for shopping with us, and we look forward to seeing you again in the future. Kind regards – Fairway Furniture
Went into Tavistock branch to look at…
Went into Tavistock branch to look at bed bases back in February I think, {remember the phrase To Look At}
ended up leaving £2000.00 lighter in the bank account and a powered 3 seater recliner on order🤔 how did that happen 🤔, any way, Tom was a great salesman {and nice chap too} sorted it all out and kept us up to date frequently with our delivery date, {not for a bed base though}, took delivery earlier than expected so 👍 there, we love it, the adjustable lumber and head support are amazing, my back has finally found the ideal peice of furniture to get comfortable after a day at the grind stone. Full marks to everyone in the Fairway team {including Tom who showed us some nice bed bases but sold us a powered recliner} 🤔, still don't get that one.
June 28, 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you so much for your lovely review! It sounds as if Tom helped you find what you needed, even if it wasn’t a bed base! We have passed on your kind words to both him and the store management team, and we hope to see you again soon. Kind regards – Fairway Furniture
Excellent salesman (Keith Murphy)…
Excellent salesman (Keith Murphy) accommodating moving furniture so I could make sure it matched, excellent service all round. Delivery service, flexible and timely.
June 20, 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you so much for taking the time to review your recent purchase from us. We are so pleased that Keith was helpful, and helped you to find what you were looking for, and we have passed on your kind words to him and the store management team. Thank you for shopping with us, and we look forward to seeing you in the future. Kind regards – Fairway Furniture
Polite non pushy Staff
Polite non pushy Staff, great delivery guys,took all packaging away with them and were very respectful of property,good communications and updates throughout the process. They even let us borrow a swatch of the suite material to match for curtains elsewhere you can not beat Fairway Furniture.
June 6, 2025
Reply from Fairway Furniture - Tavistock
Good morning, thank you so much for your review of your recent purchase with us. We are so pleased you enjoyed shopping with us, and we have passed on your kind words to the store staff and delivery team. Thank you again for shopping with us, and we look forward to seeing you again in the future. Kind regards – Fairway Furniture
Great service at showroom and prompt…
Great service at showroom and prompt delivery and set up of furniture
June 5, 2025
Reply from Fairway Furniture - Tavistock
Good morning, thank you so much for your 5 star review! We are so pleased to hear you are happy with the service you received both in store and from our delivery team, and we hope that you are loving your new furniture! Kind regards – Fairway Furniture
PAULA CAERS (Tavy Branch)
A very large thankyou to a saleslady named PAULA CAERS who works at Tavistock branch. She is so professional and so helpful. I know that any problem or query I have will always be solved by her hardwork and kindness. Best of all she keeps in contact with you frequently and informs you of the progress being made. Thankyou Paula.
Chrissie Wade.
June 10, 2025
Unprompted review
Reply from Fairway Furniture - Tavistock
Thank you for leaving us this amazing 5 star review and we thank you for your kind comments. Your feedback has been passed onto Paula. We very much appreciate our loyal customers who return to shop with us. We hope you enjoy your furniture!
Kind regards, Fairway Furniture
Brilliant experience!! Very good selection in the showroom at…
Very good selection in the showroom at Tavistock, friendly helpful staff and polite efficient delivery guys who delivered at the stated time, unpacked and put everything where a wanted it and took all packaging away. What more could you ask for??
June 6, 2025
Reply from Fairway Furniture - Tavistock
Thank you for the 5 star review! We are thrilled that you found the process hassle free, we strive to deliver a streamlined customer experience and our store and delivery teams work really hard to deliver the best customer care. Thank you for shopping with us.
Kind regards, Fairway Furniture
Lovely showroom, helpful staff and assembly at home at reasonable cost.
I recently purchased a wardrobe and dressing table set from Fairway Furniture. Walking around the showroom was pleasant and pressure free. I saw exactly what l was looking for and l would like to thank everyone involved from initial purchase to delivery and assembly.
May 26, 2025
Reply from Fairway Furniture - Tavistock
We’re really grateful you took the time to share your 5 star rating with us. We are happy to hear that you had a great experience in store. We hope you enjoy your new furniture and we hope to see you again in the near future. Kind regards, Fairway Furniture
Salesman very helpful with advice and…
Salesman very helpful with advice and allowed us to make our own decision without being pushy. Communication on the phone with the shop was helpful.
Delivery went smoothly.
April 21, 2025
Reply from Fairway Furniture - Tavistock
Thank you so much for taking the time to write us a 5 star review. We are really happy to hear that you had a great experience in store. Thank you for shopping with us. Kind regards, Fairway Furniture
Very comfy
They arrived on time very polite and efficient . Took our old mattress away and put the new one on our bed.
May 29, 2025
Reply from Fairway Furniture - Tavistock
Thank you for the 5 star review! We are really happy to hear that you had a great experience in store and on delivery. Thank you for shopping with us. Kind regards, Fairway Furniture
Nothing was too much trouble
Nothing was too much trouble. I had the member of staff show me lots of chairs and he was more than happy to ensure I got what I really wanted. He explained the details of each item of furniture and broke down fully how the final cost was made up. He was friendly, professional and also offered to remove my old sofa during the delivery of my new chairs the following week. Everything went like clockwork and the movers were very helpful and cooperative.
May 13, 2025
Reply from Fairway Furniture - Tavistock
Good morning, thank you so much for taking the time to review your recent purchase with us. We are so pleased that our team were able to help you find what you were looking for, and that you were happy with the service you received from our delivery team. We hope that you are enjoying your new chairs, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
Fairway furniture went above & beyond I…
Fairway furniture went above & beyond I feel, they are a very professional friendly team, so helpful on telephone or face to face, great furniture dealing with all my concerns, keeping me informed and resolving, delivering promptly, I'm one happy customer, can't recommend these enough.
May 14, 2025
Reply from Fairway Furniture - Tavistock
Good morning, thank you so much for taking the time to review your recent purchase with us, we really appreciate it. We are so pleased to hear you are happy with the service you received and that you are happy with your furniture. Thank you for shopping with us, and we look forward to seeing you again in the future. Kind regards – Fairway Furniture
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