We always use Fairway for all our Furniture etc. From the Office to the salespeople and to the delivery service people the staff are very knowledgeable, friendly and patient. The products are alwa... See more
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I purchased a Swivel Recliner Chair and Stool Set. The team in store were helpful without being pushy. The two gentlemen who delivered the chair were so wonderfully helpful that I would give them more... See more
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Staff polite and very helpful. Recliner chairs kindly stored for us at Lee Mill for a month. One well known make of electric recliner chair faulty on delivery so awaiting engineer to visit on 26th M... See more
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Member of staff,Tom friendly and helpful giving us space and time to reach a decision. We were kept fully informed at each stage to delivery which was not at all intrusive. Throughout all the staff ha... See more
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Company details
About Fairway Furniture - Tavistock
Written by the company
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
Find your nearest store
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FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
Contact info
125 Plymouth Road, PL19 9DT, Tavistock, England, United Kingdom
- 01822 616051
4.8
Excellent
548 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Delivered promptly
Delivered promptly and although difficult entry team did very well getting furniture in and unpacked.
May 23, 2025
Reply from Fairway Furniture - Tavistock
Good morning, thank you so much for your 5 star review. We are so pleased to hear you are happy with the service you received from our delivery team, and that they were able to deliver your furniture successfully. Thank you for shopping with us, and we look forward to seeing you again in the future. Kind regards – Fairway Furniture
Great furniture and the fitters were…
Great furniture and the fitters were slick and the work was professionally done.
May 17, 2025
Reply from Fairway Furniture - Tavistock
Good morning, thank you for taking the time to review your recent purchase with us. We are really pleased to hear you are happy with the service you received from our fitters, and we hope that you will keep us in mind for your next furniture purchase. Kind regards – Fairway Furniture
Great service from the start from…
Great service from the start from Georgia in the tavistock shop who helped us when we were choosing our bed and suite we can't thank her enough , and then the delivery guys again very professional and a big thanks to them fo their service, will definitely be recommending fairway furniture to other people
May 24, 2025
Reply from Fairway Furniture - Tavistock
Good morning, thank you so much for taking the time to review your recent purchase with us. We are thrilled to hear that Georgia was able to help you find what you were looking for, and we have passed on your kind words to her and the store management team. Thank you again for shopping with us, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you for choosing to shop with us again, we really appreciate it. We hope that you are enjoying your new furniture, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
I had been unable to enlist help in…
I had been unable to enlist help in moving a Z bed out of the way prior to installing a new table ( for craft). The guys kindly lifted it down the stairs. Table came in. All done & dusted in a few minutes maybe (12). Thanks guys. Much appreciated.
May 16, 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you so much for taking the time to review your recent purchase with us. We are so pleased that our delivery team were able to help you, and we have passed on your kind words to them. We hope you enjoy your new table! Kind regards – Fairway Furniture
Helpful and knowledgeable staff
Your salesperson was very friendly and helpful. Made several helpful suggestions of the dining chairs that would best suit our needs.
April 12, 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you so much for your 5 star review! We are so pleased to hear our sales team were able to help you find the right dining chairs for you, and we hope that you are enjoying your new chairs in your home. Kind regards – Fairway Furniture
Georgia
Georgia, the sales person in the store, was very efficient and knowledgeable. The mattress was delivered several weeks earlier than expected. The delivery team were efficient and left no mess.
May 1, 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you so much for taking the time to review your recent purchase with us. We are so pleased to hear Georgia was able to help you find what you were looking for, and we have passed on your kind words to her and the store management team. Thank you for shopping with us, and we look forward to seeing you again in the future. Kind regards – Fairway Furniture
Efficient friendly staff with two…
Efficient friendly staff with two orders arriving 2 months early made for enjoyable experience plus aftershave call from rep. Recommend
May 9, 2025
Reply from Fairway Furniture - Tavistock
Good morning, thank you for taking the time to review your recent purchase with us. We are really pleased to hear you are happy with the service you received both in store and with our delivery team, and we have passed on your kind words to them. We hope that you are enjoying your new furniture, and we look forward to seeing you again soon. Kind regards -Fairway Furniture
Excellent after sale customer service
May 8, 2025
We have used Fairway Furniture for over…
We have used Fairway Furniture for over 40 years and the service has always been excellent and the staff friendly and help.
May 3, 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you for taking the time to review your recent purchase with us. We are so pleased to hear you chose to shop with us again, we really appreciate it, and we hope that you are enjoying your furniture in your home. Kind regards – Fairway Furniture
Excellent customer service
Excellent customer service, prompt delivery and good quality furniture
April 30, 2025
Satisfied customer …
Shop staff and delivery men were friendly and helpful. Georgia contacted us just as she said she would.
April 23, 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you so much for taking the time to review your recent purchase with us. We are really pleased to hear that Georgia kept you up to date with the progress of your order, and we hope that you are enjoying your new furniture in your home. Kind regards – Fairway Furniture
Contented Customer ( up to now )
I came to the Fairway Furniture Showroom in Tavistock. I saw a piece of furniture I liked. I was not happy to be told I would have to wait many weeks for something which I could have bought elsewhere and have had delivered the next day. However, I waited and at the agreed date of delivery everything went smoothly and the item was delivered, unpacked and the packing materials were removed by a friendly Gentleman. This transaction is worth five stars because I got exactly that what I agreed to without any complications ( up to now ).
April 28, 2025
Enjoyable shopping
From the start we were not pestered we were asked if there was anything in particular we were looking for and then allowed to browse and offered help when needed Harry whom served was a complete gentleman not pushy.
After the order was made we were kept informed of its progress and delivery was made straight forward. I would definitely go back to shop again.
February 22, 2025
Reply from Fairway Furniture - Tavistock
Good afternoon. Thank you so much for your 5 star review! We are so pleased to hear you had a good shopping experience in our Tavistock store, and we have passed on your kind words to Harry and the store team. Thank you for shopping with us, and we look forward to seeing you again in the future. Kind regards – Fairway Furniture
Service was excellent both the salesman and delivery men both delivery men went went the extra mile to make sure our chairs went through the doors and into the lounge could not fault them.
Service was excellent both the salesman
April 11, 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you so much for your 5 star review! We are so pleased to hear that you are happy with the serviced you received, and we hope that you are enjoying your new chairs in your home. Kind regards – Fairway Furniture
Great service in the showroom
Great service in the showroom. We were kept well informed on progress of order. Furniture delivered when advised it would be and old furniture taken away. Friendly delivery men.
March 26, 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you for taking the time to review your recent order with us. We are so pleased to hear that you had a good shopping experience, and we have passed on your kind words to the store and delivery team. Thank you for shopping with us, and we look forward to seeing you in the future. Kind regards – Fairway Furniture
Reply from Fairway Furniture - Tavistock
Good morning, thank you so much for your 5 star review! We are so pleased to hear you are happy with your new bed, a good nights sleep makes all the difference! Thank you again for shopping with us, and we look forward to seeing you again in the future. Kind regards – Fairway Furniture
Very good
Good work, very efficient carpet fitters, and I'm very happy with my new carpet and chair. Also the men who delivered my chair were very efficient too.
March 31, 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you for taking the time to review your recent purchase with us. We are so pleased to hear that you are happy with the service you received from our carpet department, and we have passed on your kind words to both them and the delivery team. Thanks again for shopping with us, and we look forward to seeing you again in the future. Kind regards – Fairway Furniture
The showroom staff were very helpful…
The showroom staff were very helpful and gave us good advice.
The delivery was on time and we were kept in touch all the time.
The men were efficient and quick with delivery and assembly.
We used the sofa bed whilst we moved house and found it to be very comfortable. Very successful purchase.
March 10, 2025
Reply from Fairway Furniture - Tavistock
Good afternoon, thank you so much for your 5 star review! We are so pleased to hear you are happy with the service you received both in store and with our delivery team, and we have passed on your kind words to them. We are thrilled to hear you are happy with your new sofa bed, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
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