Falc logo
Visit website

Falc Reviews 1

•
TrustScore 3 out of 5

3.2

Shoe Factory
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Shoe Factory
  2. Clothing Store
  3. Shoe Store

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Miserabler Service – keine Lösung bei defekten Kinderschuhen

Bestellung:
Naturino | N-DE-15-O-052896

Sehr enttäuschend!
Die Kinderschuhe waren bereits nach wenigen Wochen defekt (Sohle aufgeplatzt). Mehrfache Reklamationen mit Fotos wurden vom Händler abgewiesen – man sprach lediglich von „normalen Gebrauchsspuren“. Eine Rückerstattung oder ein Austausch wurde verweigert.

Der Kundenservice reagiert unprofessionell: nur Standardantworten, keine echte Hilfe. Auch die Bitte um Weiterleitung an einen Vorgesetzten wurde ignoriert.

Leider wirkt der Händler unseriös und versucht, die Verantwortung auf den Käufer abzuwälzen. Ich kann diesen Shop nicht empfehlen.

September 11, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look