Farmgirl Flowers Reviews 

6,707
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently report receiving flowers that are wilted, damaged, or of poor quality upon arrival, often not lasting long. People commonly experience delivery issues, including significant delays and packages arriving late or not at all. Furthermore, numerous consumers find the actual product does not match online photos and express dissatisfaction with customer service, citing unresponsiveness and difficulties. Conversely, some people were satisfied with customer service, praising their responsiveness and efforts at resolution. A few also found the flowers beautiful, unique, and long-lasting when they arrived in good condition.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many reporting that flowers arrived... See more

Delivery service

Customers had negative experiences with delivery service, frequently reporting issues with delayed or... See more

Quality

Reviewers highlight negative aspects of quality, with many expressing disappointment that flowers arrived... See more

Order

Reviewers mention ambiguous feedback about order, with many expressing significant disappointment and regret... See more

Customer service

Clients share negative opinions on customer service, with many reviewers reporting a complete lack of support... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’ve been a loyal Farmgirl Flowers customer for years and have placed 18+ orders for various occasions. Unfortunately, the quality has become increasingly inconsistent. This is the second year in a... See more

Rated 2 out of 5 stars

I understand that shipping flowers 2 states over is difficult. And keeping flowers, notoriously fickly things, in perfect shape is nigh on impossible. But the actual flowers I received were pretty pat... See more

Rated 2 out of 5 stars

I received a beautiful bouquet of flowers from Farmgirl Flowers on Thursday, 6/25/2026 and 3 days later all the roses big and miniature were dead. I cut the stems at an angle upon arrival and did it a... See more

Company replied

Rated 2 out of 5 stars

Interesting that on their website they remark how they disliked how actual bouquets never matched online photos when they are doing the EXACT same thing! Arrived wilted, broken and half the size of t... See more


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Designer
  4. Flower Market
  5. Plant Nursery

Written by the company

Farmgirl Flowers is different. Our goal is to completely change the way flowers are purchased in the United States. Yeah, we like to dream big, and hope you do too. So, what’s our plan? To provide beautiful flowers at a great price - while building ...


Contact info

3.0

Average

TrustScore 3 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.0

All reviews

(6,707)

96 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy customer.

I never dealt with farmgirls flowers and I will from now on. The flowers were beautiful when they arrived and the follow up was the way it should be.. So I have no complaints.

November 24, 2023
Unprompted review
Rated 4 out of 5 stars

This company has spectacular flowers

This company has spectacular flowers. However, they were not delivered until about 8 pm and the flowers were quite cold. Perhaps in future I will see if orders can be delivered during the day.

November 29, 2023
Rated 1 out of 5 stars

Misleading delivery

Flowers in a UPS truck for four days.
I ordered flowers on a Monday to be delivered the following Friday. I was notified onTuesday that the flowers had already been shipped via United Parcels. They would therefore spend 3-4 days on a truck! I wanted to give fresh flowers! This was most disappointing, especially since Farmgirl Flowers stresses the freshness of their flowers. (And their arrangements are beautiful.) The shipping arrangement was not specified when I placed the order. In the past, they delivered flowers via messenger.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

New Baby Bouquet

I sent a bouquet to my cousin to congratulate her on a new baby! The delivery was easy, on time and the packaging and arrangement was so beautiful! It had the special feeling I wanted to share. Thank you for your amazing products and service!

March 29, 2023
Rated 1 out of 5 stars

Bad Quality Flowers

My husband had always ordered flowers from Farmgirl since they opened years ago. The flowers had gone downhill. I received my 35th Anniversary flowers on Saturday, 10/14/2023, and by Monday, 10/16/2023, the flowers were dying. It was the same last year. I love the arrangements, but the quality is no longer there.

October 15, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect Gift

The lady who received your lovely flowers was so touched. That made my day to honor her.

September 29, 2023
Rated 5 out of 5 stars

A Gift to Our Hosts

Flowers arrived on time to the correct destination. They were beautiful, so similar to the photos on the webpage. They got more beautiful once they were put in water and the blooms continued to open. The recipients were delighted. We sent the flowers as a thank you gift for hosting us for a few days. We all enjoyed the flowers during our visit. Flowers were a great host gift.

September 5, 2023
Rated 4 out of 5 stars

Not what expected but beautiful..

What was delivered was not quite what was pictured albeit still beautiful. I also would have liked to known if the flowers didn’t have any container at all.. which I’ve gathered they didn’t other than the burlap wrap. I had thought there would be a container and we could buy an extra vase.

September 4, 2023
Rated 3 out of 5 stars

Problem delivery

Luckily my daughter got her flowers because they were left outside of her apartment building in a busy area of Chicago.

September 5, 2023
Rated 5 out of 5 stars

Perfection

They had the perfect, most beautiful flower arrangement to fit the occasion. Seamless order and delivery. Absolutely the best online flower company!

September 5, 2023
Rated 5 out of 5 stars

Farmgirl Flowers Fan💜

Everything about Farmgirl Flowers works really well! Long time customer who orders frequently. The flowers arrive carefully packed …the arrangements are stunning. Customer service from the Farmgirl Team is superb. So appreciative of Farmgirl Flowers and the joy they bring with each delivery!

September 5, 2023
Rated 5 out of 5 stars

Always fresh and beautiful

Ordered flowers for a friend. We have been ordering from Farmgirl Flowers exclusively for the past 4 years. The bouquets are fresh and beautiful EVERYTIME without fail. Highly recommend.

September 5, 2023

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