Feel Good ContactsReviews 

69,137
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,462 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive prices, and the quality of products like contact lenses and glasses. Many highlight the ease of ordering online and the swift delivery, often receiving their items the very next day. However, some customers experienced issues with delivery services, noting delays or improper placement of packages by couriers. A few people also reported problems with product quality, such as defective contact lenses or glasses with manufacturing flaws, and dissatisfaction with how these issues were handled by customer service.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Product

Customers consistently note positive experiences with product quality, with many praising the fantastic and... See more

Order

Customers had positive experiences with order, frequently praising the ease of the ordering process and fast... See more

Service

People report positive experiences with service, often highlighting its efficiency and reliability. Many... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that prices are competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the wrong prescription, I phoned and Jitvan I do hope I got the right name, he was so professional and helpful told me to send them back and they would change my order, I got an email so qui... See more

Company replied

Rated 5 out of 5 stars

Easy to order as website products & pricing is easily laid out. All very straightforward. I live in NI & as I had ordered early in the day, I still received my contacts the following morning. Superb... See more

Company replied

Rated 5 out of 5 stars

I’ve used FeelGood Contacts for over 5 years for regular supplies of Boston Simplus for my gas-permeable lenses. They are 100% reliable and the service is fantastic - the product turns up the next day... See more

Company replied

Rated 5 out of 5 stars

Feel good contacts provide a fabulous service. My options let me down with my contact lenses and I found these online 2 years ago and have used them ever since. I still get eye checks and if I have an... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Fashion Accessories Store
  3. Glasses Store
  4. Sunglasses Store

About Feel Good Contacts

Written by the company


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot with over 65k reviews, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Next Day Delivery – FREE Over £59
Order in-stock contact lenses, solutions, sunglasses and eye care by 11:59pm for next day delivery. Plus, enjoy FREE delivery on orders above £59.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You and your friend will each get £5 OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Replenish and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.com) or call us on 0800 458 2090.

Click & Collect
Need contact lenses the same day? Place your order online and collect it from our Wembley warehouse, following the instructions sent via email. We’re here to make your life easier.

Feel Good Contacts

Written by the company

Free Delivery
Shop over £59 to enjoy FREE delivery on contact lenses, solutions, glasses, sunglasses, prescription sunglasses and eye care.
First Order Discount
New to Feel Good Contacts? As a part of our welcome offer, you can get 10% OFF your first order.
Mobile App
Our convenient app is FREE to download and super easy to navigate. Download to order in just 3 simple steps.
Price Match Guarantee
If you find the same lenses elsewhere at a cheaper price, we’ll happily refund you the difference. All you need to do is call our customer service team.
Refer a Friend
Give and get £5 OFF when you refer a friend to us. It’s a win-win.
Student, Graduate & Frontline Workers Discount
We’re proud to offer exclusive discounts for students, graduates, teachers, frontline workers and more, helping you save on all your eye care needs.

Next Day UK Delivery

Order by 11:59pm for Next Day Delivery on in-stock items

We are committed in making it fast, easy and affordable to order your contact lenses online. Order by 11:59pm to enjoy Next Day Tracked service on items in stock.
Learn More

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

69K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(69,137)

3,237 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lots of choice and delivery is…

Lots of choice and delivery is lightening fast.

June 29, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Chris,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Delighted to discover this business

Easy ordering-excellent price-very speedy delivery

June 29, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Josephine,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Straightforward

Order placed. Dispatched & received next day.

June 29, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Tracy,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Ordered sunglasses late Friday night…


Ordered sunglasses late Friday night and they arrived in the post lunchtime next day with free delivery !
And at a great price -
Would highly reccomend and use again . Thanks for the great service .

June 29, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Customer,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Fast and realible service arrived next…

Fast and realible service arrived next day only one thing that is a minor is the price

June 29, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Nigel,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Excellent service

Next day delivery! Excellent service.

June 28, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi S Tappy,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

All good as always I will continue to…

All good as always I will continue to use them

June 28, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Christopher,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Excellent ray Ban glasses at a fraction…

Excellent ray Ban glasses at a fraction of what I've paid before top quality fast delivery. Perfect fit definitely be using again, this is my second pair.

June 22, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Sean,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

I’ve used Feel Good Contacts for a long…

I’ve used Feel Good Contacts for a long time and have never had any problems - always arrive the next day. Great service - thank you.

June 23, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Sue,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

What i ordered is what i got

What i ordered is what i got

June 28, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Lameck,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

such quick delivery service

such quick delivery service
good range of options + price wise
amazing tracking

June 16, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Sam,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

super fast delivery

June 27, 2026
Unprompted review
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Ball,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Excellent price,speedy delivery and a…

Excellent price,speedy delivery and a wee surprise free gift of a pen thank you

June 28, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Bernadette,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient

June 26, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Pamela,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Really good place to buy glasses and…

Really good place to buy glasses and contacts. I can’t fault them !

June 28, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Fleabie,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Easy to use website

Easy to use website, great price and product. Fast delivery.

June 28, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Laura,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Customer,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual. Received my order in less than 24 hrs from ordering, which is first class. Would recommend to anyone who wears contacts - great prices, excellent delivery and service, you will not be disappointed.
Btw - thank you for the pen it is a really smooth writer.

June 23, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Betty,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Delivery on time

Delivery on time

June 25, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Customer,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

So reliable with their quick delivery

So reliable with their quick delivery. So simple to re-order.

June 27, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi David,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

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