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Rated 5 out of 5 stars

Felgains is a family business who understand individual needs. I had to get a chair for a relative and I live 250 miles away. They were efficient, friendly and amazing! The process of asking if it was... See more

Company replied

Rated 2 out of 5 stars

Paid for a hoist to be fitted at home. Didn't hear from them for a week then received an email saying it would be fitted sometime in the week commencing bla bla bra. Next day got a call informing us... See more

Company replied

Rated 5 out of 5 stars

We purchased the manual Raizer Chair as we couldn't justify the cost of the electric product. It's simple to assemble and straight forward to use. My wife and young daughter have already used the ch... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service from start to finish. Andrew measured up quickly for a short notice stairlift requirement and materials were order and it was fitted within the week. Its a very ni... See more

Company details

  1. Mobility Equipment Supplier

Information provided by various external sources

Here at Felgains, we've been supplying quality care equipment to the community for over 40 years. Offering innovative products and exceptional service, we empower people living with disability to lead easier, richer, and fuller lives. Our expert advice has been a trusted resource since 1977, and is guided by leaders in the field.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

159 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Lisa

Lisa was extremely polite and helpful, she was very knowledgeable and we were happy to purchase there and then

November 2, 2022
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Reply from Felgains

Excellent thankyou Mr Canning, I'll pass this lovely feedback on to Lisa.

Rated 5 out of 5 stars

Raizer m lifting chair

Ordered a raizer m lifting chair for my father, spoke to a helpful member of staff, and product was delivered next day.

October 5, 2022
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Reply from Felgains

Glad to hear that Mr John, thankyou!

Rated 5 out of 5 stars

Great experience

Great experience . Very impressed with the emergency chair . Staff very helpful when ordereing

September 29, 2022
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Reply from Felgains

Thankyou Liz

Rated 5 out of 5 stars

Your youtube demo is excellent!

Thank You for the quick reply!

The info you emailed me is very helpful. They do have US distributors, one of them actually in our State, not very far away from my house!

Your Youtube demo is definitely a bridge to help me find them !

August 26, 2022
Unprompted review
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Reply from Felgains

Thanks Jau, glad we managed to resolve the situation. All the best with getting your Raizer in the US!

Rated 5 out of 5 stars

My dealings with all of the Felgains'…

My dealings with all of the Felgains' personnel has been a pleasure and very professional.

The Raizer11 is a remarkable device and straightforward to use for getting you off of the floor if you've fallen and can't get yourself up. I am in that category with MS and 6 feet 5ins tall to boot.

I've had to use my Raizer11 twice now and both times successful and so much better than the alternative of waiting for an ambulance or getting my wife to really struggle to get me up.

July 18, 2022
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Reply from Felgains

Thankyou very much Mr Rogers, I'm glad the Raizer Chair has helped you and your wife keep safe and do your bit to help the ambulance service!

Rated 5 out of 5 stars

Service second to none

I called in with my enquiry, within minutes I had all the advice I needed to enable me to make a purchase, and a great price to go with it. Wouldnt hesitate to use Felgains again.

June 20, 2022
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Reply from Felgains

Thankyou Mr Brian, and all the very best with your purchase!

Rated 5 out of 5 stars

All good.

Delighted with the product, just what we needed.

I watched a couple of videos and I knew straight away that we needed the Raizer 11 . After ordering it, it came the next day.
Great to deal with.

June 20, 2022
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Reply from Felgains

Excellent, thankyou Peter!

Rated 5 out of 5 stars

Top job Felgains.

We purchased the manual Raizer Chair as we couldn't justify the cost of the electric product. It's simple to assemble and straight forward to use. My wife and young daughter have already used the chair to pick up my 17 stone mother. Fedex managed to screw up the delivery but Felgains, never stepped away from the issue and did everything they could do to help. Wouldn't hesitate to recommend the team

June 16, 2022
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Reply from Felgains

Thanks for your kind words Matt - and good to know the chair has been a help to you

Rated 5 out of 5 stars

Helpful on the phone and the chair…

Helpful on the phone and the chair arrived the following morning! Very impressed.
Haven’t tried it out yet but will be doing so soon.

June 6, 2022
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Reply from Felgains

Thankyou Marilyn, and all the very best with your chair!

Rated 5 out of 5 stars

Looking to purchase a wheelchair

Looking to purchase a wheelchair, the lady assistant was excellent, very knowledgeable and patient - would highly recommend and certainly would return for other products as and when required. Joy 23/05/22

May 23, 2022
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Reply from Felgains

Thankyou Joy, and all the best with your wheelchair!

Rated 5 out of 5 stars

My mum moved into care and needed a…

My mum moved into care and needed a wheelchair to mobilise around the home and have some independence. She was totally reliant upon asking staff to move her from room to room in between their busy schedule. We had no idea how long it would take to get an NHS assessment done. Felgains were there, assessed and provided a suitable chair in a week. They were empathetic and prompt. I cannot fault them.

May 3, 2022
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Reply from Felgains

Thankyou Gill, glad we could help!

Rated 5 out of 5 stars

Wonderful people

Wonderful people, wonderful service, great stock, found exactly what we were looking for, very happy.
Thank you
Jenner Roth

April 25, 2022
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Reply from Felgains

Thankyou, very kind words!

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