Felgains is a family business who understand individual needs. I had to get a chair for a relative and I live 250 miles away. They were efficient, friendly and amazing! The process of asking if it was... See more
Company replied
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Felgains is a family business who understand individual needs. I had to get a chair for a relative and I live 250 miles away. They were efficient, friendly and amazing! The process of asking if it was... See more
Company replied
Paid for a hoist to be fitted at home. Didn't hear from them for a week then received an email saying it would be fitted sometime in the week commencing bla bla bra. Next day got a call informing us... See more
Company replied
We purchased the manual Raizer Chair as we couldn't justify the cost of the electric product. It's simple to assemble and straight forward to use. My wife and young daughter have already used the ch... See more
Company replied
Absolutely fantastic service from start to finish. Andrew measured up quickly for a short notice stairlift requirement and materials were order and it was fitted within the week. Its a very ni... See more
Here at Felgains, we've been supplying quality care equipment to the community for over 40 years. Offering innovative products and exceptional service, we empower people living with disability to lead easier, richer, and fuller lives. Our expert advice has been a trusted resource since 1977, and is guided by leaders in the field.
33 Knightsdale Road, IP1 4JJ, Ipswich, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 month
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Lisa was extremely polite and helpful, she was very knowledgeable and we were happy to purchase there and then

Reply from Felgains
Ordered a raizer m lifting chair for my father, spoke to a helpful member of staff, and product was delivered next day.

Reply from Felgains
Great experience . Very impressed with the emergency chair . Staff very helpful when ordereing

Reply from Felgains
Thank You for the quick reply!
The info you emailed me is very helpful. They do have US distributors, one of them actually in our State, not very far away from my house!
Your Youtube demo is definitely a bridge to help me find them !

Reply from Felgains
Very speedy service and fantastic communication. The product is just genius

Reply from Felgains
My dealings with all of the Felgains' personnel has been a pleasure and very professional.
The Raizer11 is a remarkable device and straightforward to use for getting you off of the floor if you've fallen and can't get yourself up. I am in that category with MS and 6 feet 5ins tall to boot.
I've had to use my Raizer11 twice now and both times successful and so much better than the alternative of waiting for an ambulance or getting my wife to really struggle to get me up.

Reply from Felgains
We were given a very warm welcome and a great demonstration of the Raizer M lifting chair. We purchased one straight away. Excellent service.
I called in with my enquiry, within minutes I had all the advice I needed to enable me to make a purchase, and a great price to go with it. Wouldnt hesitate to use Felgains again.

Reply from Felgains
Delighted with the product, just what we needed.
I watched a couple of videos and I knew straight away that we needed the Raizer 11 . After ordering it, it came the next day.
Great to deal with.

Reply from Felgains
We purchased the manual Raizer Chair as we couldn't justify the cost of the electric product. It's simple to assemble and straight forward to use. My wife and young daughter have already used the chair to pick up my 17 stone mother. Fedex managed to screw up the delivery but Felgains, never stepped away from the issue and did everything they could do to help. Wouldn't hesitate to recommend the team

Reply from Felgains
Helpful on the phone and the chair arrived the following morning! Very impressed.
Haven’t tried it out yet but will be doing so soon.

Reply from Felgains
Looking to purchase a wheelchair, the lady assistant was excellent, very knowledgeable and patient - would highly recommend and certainly would return for other products as and when required. Joy 23/05/22

Reply from Felgains
My mum moved into care and needed a wheelchair to mobilise around the home and have some independence. She was totally reliant upon asking staff to move her from room to room in between their busy schedule. We had no idea how long it would take to get an NHS assessment done. Felgains were there, assessed and provided a suitable chair in a week. They were empathetic and prompt. I cannot fault them.

Reply from Felgains
Wonderful people, wonderful service, great stock, found exactly what we were looking for, very happy.
Thank you
Jenner Roth

Reply from Felgains
Excellent service. Very helpful in my decision on type of mobility device I needed.

Reply from Felgains
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