Felgains Reviews 159

Brilliant service . So helpful and kind, couldn't fault in anyway. First class product couldn't manage without it now. So grateful.

We were recommended to go to Felgains by our neighbors next door. We were able to park easily by the entrance, on entry we could discuss our needs with Natalie in private. There was a mix up over the specific model when we read all the information when we got home. However this was soon settled over the phone. Delivery was punctual and with a helpful explanation of the buggy by the driver.
The price offered was not the cheapest but bearing in mind the service we received I would recommend Felgains to any new customer considering a similar product.

Easy communication, accommodating visits and clear thought on how best to help us get what we needed. Would thoroughly recommend this company.

We regularly use Felgains to resolve our client's specialist seating and postural needs. They provide such a personal, efficient and expert service. I would thoroughly recommend them.

I have had nothing but the very best experiences with Felgain's, their staff are incredibly polite, helpful and knowledgeable, they offer free advice on products and will help with anything they can, I most certainly would not use any other company for our needs. I have complete trust in Felgain's, and would thoroughly recommend them.

Always willing to help and produce the items required without undue delay. Very polite and professional staff.

Felgains Always give a great service, very fast response time and friendly. Very approachable & knowledgeable company, would highly recommend!

Prompt survey and fitting.
Sound advice on the best option
Clean, neat work
Polite staff
Courtesy follow up call
Very pleased overall

As a charity we have used Felgains many times. The service has always been excellent. Staff are extremely polite, knowledgeable and always helpful. We will continue to use them and would highly recommend.

expensive but met my needs ultimately

very helpful and knowledgeable. Products always keenly priced.
reliable and pleasant team.

Fantastic!

Customer service is unbeatable, delivery response time is great, only downside would be your price on certain items is higher than other companies and this would be the only reason why we would buy elsewhere

A big thank you to Felgains, but especially to Scott for your endless support allowing us to trial the Vendlet, for dealing with the NHS teams and for helping us to get dad home. You couldn’t have done more, and at a time when we’ve had to deal with so many issues, you’ve been absolutely brilliant and it’s very much appreciated.

Incredible support. No sales pressure. Really understanding. Really knowledgeable. Fantastic service. Couldn’t be better. ⭐️⭐️⭐️⭐️⭐️

We have found Felgains to be consistently helpful and obliging, ready to 'go the extra mile'. When we needed urgent assistance recently for provisions to help a very ill family member they provided a same day solution to our need. Thank you Felgains.