I purchased a " Mulberry" hand bag, & was happy & confident that it was indeed " Real". I received my bag last week & am delighted with it. Years ago we were in business as a Pawn brokers &... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Honest overview of item which provides confidence in bidding. In fact the item is often better than described. Have bid on several different Felows' watch auctions and always found the service opera... See more
Company replied
I have bought a number of watches through Fellows and have found their auctions very easy to navigate and bid. Their team have been responsive to any questions asked and truthful in their answers. Of... See more
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I have been buying jewellery on Fellows auctions on line for a couple of years and the service is always great. You can ask questions and the replies come quickly, staff is helpful , the items don’t d... See more
Company replied
Company details
Written by the company
Fellows is one of the UK's most established auction houses, with a focus on luxury watches, designer brands and unique pieces of jewellery. Jump the style queue and get the most desirable designer handbags, jewellery and watches at a fraction of the cost at retail. Fellows’ regular auctions are the perfect place to find something for all budgets and tastes. Established in 1876, with auction rooms in Birmingham’s famous Jewellery Quarter, Fellows Auctioneers also have valuation and viewing facilities in Mayfair, London. Fellows take pride in being able to offer free auction valuations as well as free worldwide shipping on the majority of the items, subject to T&C's.
Fellows Auctioneers
Written by the company
- Here to demystify the auction world!
- It is important to us to be able to offer buyers and sellers the best experience possible. We offer free worldwide shipping, free valuations and a number of viewing days whilst being able to target a worldwide audience.
Fast and free shipping
Free worldwide shipping
As well as offering 0% bidding surcharge via Fellows Live we are also delighted to announce that our offer of free worldwide shipping has been extended. Please read the terms and conditions of this offer carefully before proceeding.
https://www.fellows.co.uk/free-shipping
Contact info
Augusta House, B18 6JA, Birmingham, United Kingdom
- 01212122131
- hello@fellows.co.uk
- www.fellows.co.uk
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Reply from Fellows Auctioneers
Dear Lala,
I am thrilled to hear that you found bidding and invoicing to be five star!
We hope you can bid with us again soon.
Best wishes,
Claire Dodwell
Reply from Fellows Auctioneers
Good morning,
Thank you for taking the time to leave us a review! I am thrilled to hear that you found bidding and invoicing to be five star!
We hope you can bid with us again soon.
Best wishes,
Claire Dodwell
Reply from Fellows Auctioneers
Good afternoon,
We are proud to offer a simple and stress free bidding experience for all our customers so I am glad you were able to benefit from this!
I am happy to hear our staff were able to help you and we look forward to welcoming you back to Fellows soon for the same 5 star service!
Best wishes,
Claire Dodwell
It was simple and straight forward
December 11, 2025
Reply from Fellows Auctioneers
Dear David,
Thank you for taking the time to leave us a fantastic review, this is greatly appreciated.
We aim to make the bidding process as easy as possible, and are on hand to assist should you need anything. It is brilliant to hear you took advantage of our in house post and packaging service and that you are pleased with your item.
We look forward to welcoming you back to Fellows again soon!
Best wishes,
Claire Dodwell
Excellent auction house
Excellent auction house. Have used Fellows for years as a buyer and seller. Recently purchased a Gucci handbag. Totally authentic product and arrived very quickly via courier and my friend thought it was brand new. Excellent value to the customer.
December 17, 2025
Reply from Fellows Auctioneers
Dear Leanne,
Thank you for taking the time to leave us a review! Thank you for taking the time to leave us a review! I am thrilled that you were happy with our service, we aim to make the entire auction process as simple and stress free as possible!
We hope to welcome you back to Fellows again soon for the same five star service!
Best wishes,
Claire Dodwell
Good reliable service & easy to use web…
Good reliable service & easy to use web page.
December 11, 2025
Reply from Fellows Auctioneers
Dear John,
Thank you for your review. We are delighted to hear that you found our service to be good and reliable, and that you enjoyed using our website.
Providing a user-friendly experience is a top priority for us, so it is wonderful to know that our web page made the process easy for you. We truly appreciate your feedback and hope to welcome you back to Fellows again very soon.
Best regards,
Asif Mohammad
Easy transaction
December 18, 2025
Reply from Fellows Auctioneers
Dear Mark,
Thank you for your feedback! We are so pleased to hear that you had an easy transaction with us.
Our team works hard to ensure the process is as smooth and straightforward as possible for our clients, so it is great to know we met that goal for you. We appreciate your support and hope to welcome you back to Fellows again soon.
Best regards,
Asif Mohammad
Reply from Fellows Auctioneers
Dear Mr & Mrs Wrigley,
Thank you for your continued support! We are so pleased to hear that you once again received superb service from our team.
Consistency is very important to us at Fellows, and knowing that we have maintained our standards for you is wonderful to hear. We truly value your loyalty and look forward to assisting you again in the near future.
Best regards,
Asif Mohammad
Simple to register to bid
Simple to register to bid. I was successful in bidding and the goods were dispatched quickly and packed well.
December 17, 2025
Reply from Fellows Auctioneers
Dear Helen,
It is great to hear that you found our registration process so straightforward! We are very pleased that you were successful in the auction and that you were happy with the speed of our delivery and the quality of our packing.
Providing a seamless experience from the initial bid to the final delivery is exactly what we aim for. We really appreciate you sharing your experience and look forward to seeing you at our next sale.
Best regards,
Asif Mohammad
One of the fastest and streamline…
One of the fastest and streamline experiences I've ever had with an auction house
December 17, 2025
Reply from Fellows Auctioneers
Dear Hannah,
Thank you so much for your kind review! We are thrilled to hear that you found your time with us to be one of the fastest and most streamlined experiences you have had with an auction house.
Our team works hard to ensure the process is as efficient and seamless as possible for our clients, so it is wonderful to know we met your expectations. We truly appreciate your feedback and look forward to welcoming you back to Fellows for our future auctions.
Best regards,
Asif Mohammad
The Fellows Team
Efficient with a Rapid Delivery
Bidding was easy enough, as should be expected these days. However, telephoning through to pay was pleasantly efficient and my item arrived in a very timely manner. That coupled with free shipping made this a very positive experience. Good job.
December 9, 2025
Reply from Fellows Auctioneers
Dear Daryl,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our telephone payment process to be efficient and that your purchase arrived in a timely manner.
It is wonderful to know that our free shipping service helped make this such a positive experience for you. Our team works hard to ensure every step of the process is as smooth as possible, and we truly appreciate your kind words about our service.
We look forward to welcoming you back to Fellows again very soon.
Best regards,
Asif Mohammad
Exceptional
Great website, rapid delivery, well packed, accurate descriptions. Clearly a well organised company who stand head and shoulders above many other auctioneers.
December 16, 2025
Reply from Fellows Auctioneers
Dear Stephen,
I am so glad that you had such a positive experience with our website and delivery service!
It is wonderful to hear that our efforts to provide accurate descriptions and careful packing have stood out to you. At Fellows, we strive to be a well-organised company that leads the way for auctioneers, so your comment about us standing "head and shoulders" above others is a fantastic compliment to the team.
Thank you for your kind words, and we look forward to welcoming you back to another auction very soon!
Best regards,
Asif Mohammad
Reply from Fellows Auctioneers
Dear Jane
Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with us.
The team here at Fellows strives to provide top-tier service to all our clients, and knowing that we hit the mark for you is truly rewarding. We appreciate you taking the time to share your experience
We look forward to seeing you again in the near future.
Best regards,
Asif Mohammad
Good posting of auction lots
Items well packaged at a reasonable rate and sent very promptly.
December 11, 2025
Reply from Fellows Auctioneers
Good morning,
Thank you for taking the time to leave us a review! I am thrilled to hear that you were happy with our postage service, this is something we are very proud to offer!
We hope to welcome you back to Fellows again soon for the same five star service.
Best wishes,
Claire Dodwell
Reply from Fellows Auctioneers
Dear Richard,
Thank you for taking the time to leave us a review! I am thrilled to hear you found bidding with us to be easy and that you were able to benefit from our shipping, this is something we are very proud to offer!
We hope to welcome you back to Fellows again soon!
Best wishes,
Claire Dodwell
Appalling service.Avoid this auction
Won a couple of watches on 26th November,I paid same day.Three weeks later still no watches.Absolute appalling service
December 10, 2025
Reply from Fellows Auctioneers
Good afternoon,
I am so sorry to hear of the delay regarding postage! We have had quite a few sales close together which has slowed the dispatching of items down a little, so we thank you for your patience whilst we work to deliver your items as quickly as possible.
If you can email info@fellows.co.uk with your details, our team will be more than happy to assist you further!
We hope to hear from you soon
Best wishes,
Claire Dodwell
Super service
December 11, 2025
Reply from Fellows Auctioneers
Good morning,
Thank you for your review! I am happy to hear that you found our service to be five star!
We hope to welcome you back to Fellows again soon!
Best wishes,
Claire Dodwell
Easy auctioneering process
Easy auctioneering process. Swift delivery. High Customer Satisfaction.
December 11, 2025
Reply from Fellows Auctioneers
Dear Michael,
Thank you for taking the time to leave us a review! I am thrilled to hear you found bidding with us to be easy, we are proud to offer a simple and stress free bidding experience for all our customers!
We hope to welcome you back to Fellows again soon.
Best wishes,
Claire Dodwell
Excessive postage is charged on single lots.
Easy to follow online auction with reasonable prices, fast delivery of lots.
Unfortunately excessive postage is charged on single lots, ie one medal = £25.00.
Buyers will need to collect or win multiple lots to get good value.
December 11, 2025
Reply from Fellows Auctioneers
Dear Jofen,
Thank you for sharing your feedback! I am glad that you found bidding with us to be easy and that you were happy with our delivery, this is something we are very proud to offer. While Royal Mail will charge us £7.35 to post out this parcel, we also have to take into account the resources that an in-house shipping service costs the company, which include but are not limited to our eco-friendly packing materials, technology development for integrated shipping services, and the fact that we employ 2 full-time members of staff to pack and dispatch the goods.
We understand your frustration so if we can assist any further, please do not hesitate to email info@fellows.co.uk or call us on 01212122131.
Best wishes,
Claire Dodwell
Easy to follow web site…
Very efficient easy to follow web site and after I had paid the item, with a polite reminder! It arrived very quickly. Thank you
December 10, 2025
Reply from Fellows Auctioneers
Dear Raymond,
Thank you for taking the time to leave us such a wonderful review! We are delighted to hear that you found our website efficient and easy to follow. We strive to make the browsing and purchasing experience as straightforward as possible for our customers.
We are also thrilled that your item arrived very quickly! Ensuring fast and secure delivery is a top priority for our shipping team.
We appreciate your business and hope to welcome you back to Fellows soon!
Warmest regards,
Asif Mohammad
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