Femnilondon Reviews 182

Ordered a dress 3 weeks ago the same message that its been dispatched, rang bank for fraud. Do not use

Ordered two bags - told they had been dispatched but parcel never showed up. I have contacted the company multiple times to no response yet they’re still able to take the money and ask me to review my purchase

The bag took a few extra days longer to arrive than stated. However, when I received the bag, I was soooooooooo pleased with it. It is absolutely gorgeous and to top it off, I got it on special offer. Love Love Love it and i bought it as gift for a friend (I am so tempted to keep it and buy a different gift lol). I may just order another one tell the truth. Ever so happy 😊

I wouldn't recommend this company they haven't got back to me about faulty bag

Appalling customer service. Ordered a bag my daughter had chosen for Christmas, and checked the order slip when it arrived to ensure it was the correct one. However when it was opened on Christmas Day, I was disappointed to see that the bag that arrived did not match the order slip or order confirmation. I contacted them on Boxing Day to try and rectify the issue, I have also sent multiple follow ups and have still not had a response. There have also been no posts on social media since 13/11/22 which is more than concerning. Scam website?

Love my new bag. Very versatile with the 2 bags . Highly recommend great service from shop. Arrived 2 days after ordering very well rapped.

Very great experience

Great service quick delivery very happy with product

Placed an order in April 2022 but never received my parcel. Raised an issue with customer service and was advised they would send a replacement order out. Still no sight of my order 3 months later. Customer service is poor, courier is unreliable, shipment process is terrible. Will never order from Femni again.

Stunning bags, fast delivery, good price for the quality

Great quality and definitely affordable. I had to take advantage of the sale!

Sent the wrong color bag
And have to pay for shipping to return it

I have yet to receive my order! I have been messaging with someone but there has been no resolution. It has been lost in transit and I have requested that it be replaced and it has now been a month since I have ordered my bag.

Worst quality and worst customer service attention. NEVER buying again.

My first purse was broken after one use due to a manufacturer malfunction and Femni London sent me a new one right away! I have been using the new one for two months now and it is perfect. I get so many compliments and everything looks great.

Did the skin test and ordered no.35 foundation which arrived quickly, beautifully packed with eyeliner as a gift which, by the way, is just the BEST ever. Unfortunately whilst not matching too badly I could have done with foundation one shade darker. I wasn't going to return my original because I could live with it but asked customer service to recommend the next shade up which THEY SENT ME FREE OF CHARGE. I can't believe it. New foundation no.55 arrived today and couldn't be a better match. Looks wonderfully natural and covers everything. Thank you 🙏