DISSAPOINTING! I ordered a beautiful tailored cream linen jumsuit and recieved and shapless cheap white sack! Customer services is useless, just keep repeating one thing - send it back to China at y... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
DO NOT BUY FROM THIS COMPANY Product did not meet description, I'd go as far as saying its trades misdiscription! Ordered demin junp suit, looked lush on website.....in reality what turned up was... See more
Website is totally misleading. It looks as though it's a UK based boutique wheras in fact is a Chinese company with cheap tacky clothing. They advertuse shipping by Royal Mail which is a lie, as it... See more
Ordered 2 jumpsuits, one has buttons down the middle, they are off centre actually and not on purpose. The fit of the trouser looked large and floaty. I'd go as far as to call it a very snug fit and t... See more
Company details
Information provided by various external sources
Shop our latest collection of Luxury Vegan Women's Handbags, Shoulder Bags, Clutch bags and purses online now #femnilondon
Contact info
United Kingdom
- www.femnilondon.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would not recommend.
I would not recommend.
Despite the company being called femni London the bags are shipped from China. Which is not ideal when you also live in London. It took 3 weeks to arrive.
Also the quality of the bag isn't great, especially for the price. Can get similar bags elsewhere.
If it wasn't for the good customer service i would give it 1 star.
I bought a white bag with gold belt on…
I bought a white bag with gold belt on it. It truly looks like the picture and was boxed up well. I liked it so much that I purchased another one straight away for my sister. Cannot wait to pare it with my outfits soon

Reply from Femnilondon
I love my Roma crossbody bag
I love my Roma crossbody bag!
I purchased this bag through an Instagram ad and I was pleasantly surprised! It came fairly quickly to the United States and it is a quality bag! My only recommendation is to air out the bag outside to get rid of the plastic smell. Other than that, I've gotten many compliments and wear it practically every day

Reply from Femnilondon
My bag broke right away
Shipping took ages and my bag broke after wearing it once... Definitely not worth it.

Reply from Femnilondon
⭐️⭐️⭐️⭐️⭐️
I received my bag today and i can truly say it was worth the wait. Will be ordering again soon! Also goes with all my outfits. The little chain that comes with it is perfect. Thank you😍😍😍

Reply from Femnilondon
Amazing products and quality
Amazing products and quality! 100% would recommend! Love all the different styles and bags!

Reply from Femnilondon
Exceptional Company
Rarely do you find a company whereby the quality of their products and the service received are both of the same high quality
Today I took delivery of a beautiful handbag but to my dismay it was slightly damaged
I contacted Femni ( Rhys ) who replied within minutes, apologised, confirmed that a replacement was being sent and I did not need to return the original bag
To top it all I have also received a 15% discount off my next purchase…and there will most definitely be one
I could not have asked for more …well done Femni

Reply from Femnilondon
I Love my Femni London bag
I Love my Femni London bag. I ordered the Roma Crossbody and i love it. It came a little late due to covid, but I’m very happy overall. 💝 I will definitely shop here again

Reply from Femnilondon
I purchased the green handbag
I purchased the green handbag, it arrived this morning, bag is amazing quality and looks exactly the same on the website.
Only disappointment is that delivery took longer than what the website stated.
But Over all, I’m happy with my order and will be ordering with you guys again!

Reply from Femnilondon
Absolute love my Femni London bag
Absolute love my Femni London bag. So cute and looks so expensive

Reply from Femnilondon
I never got my wallet
I never got my wallet, there was no refund of money or another wallet, it was the worst thing that happened to me

Reply from Femnilondon
DROP SHIPPED TRASH FROM CHINA
Never leave reviews but think I need to warn others.
I wanted to treat myself for my birthday and wanted to get a new bag as my previous one was old and from Wish. I didn’t want to buy another cheap one that I would need to wait weeks for from China so I decided to get it from Femni London, as it always came up as an ad on my IG & thought it would arrive quicker, as again, I thought it was being shipped from the UK.
I WAS WRONG.
£50 (used a discount code, would have been nearly £60 without it) for a bag that is in fact, drop shipped from China but 3x the price. Waited nearly a month for it to arrive, the tracking wasn’t helpful, customer service wasn’t helpful.
To top it all off, surprised I actually received it. When it did arrive, it looked like the knock off version of the one on the website. It’s either not white (like in the website picture) and in fact cream colour or like another person on here said, dirty or discoloured as there are marks on it as well. The buckles aren’t silver but are actually gold (again, like the picture)
In conclusion, this purchase was equal to the expectations vs reality meme. Except I’m not laughing and want my £50 BACK!
EDIT AS OWNER REPLIED -
I didn’t send an email to say it was defective because when I emailed the first time to ask where the bag was and wanted an explanation to why it was being shipped from China, I only received a vague reply to the first question.
I don’t want a replacement, I want a refund or at least a 50% refund, this was not a good experience nor a good quality bag to justify the price 😡

Reply from Femnilondon
Absolute piece of crap
Absolute piece of crap such a horrible company, I order a bag that never turns up because apparently my address is too hard to find weeks later. Don’t waste your time at this joke of a place

Reply from Femnilondon
Customer service is shocking
Customer service is shocking. I have asked for a refund multiple times after my item has not arrived 4 weeks after buying it and been refused a refund as it has apparently been shipped however when given a tracking link it says in transit in China.
My bag is amazing ❣️
My bag is amazing ❣️
I love it ,
Im so happy for it 🎉

Reply from Femnilondon
Not legitimate
Ordered a bag on 19th May and still waiting!! It has been 3 weeks which is a ridiculous amount of time to have to wait for an order.
The tracking is all in Chinese so don’t even know what’s going on and when you message customer service you get a generic copy & paste reply which is not helpful.
Their website advises 1-2 weeks for UK orders however that is not true.
Don’t even know if I will ever receive my order so very disappointed in trusting an unknown business
Ordered my bag and got it within 2…
Ordered my bag and got it within 2 weeks! The tracking was easy to keep up with. The quality of the bag is amazing and super cute! I’m definitely ordering another one. I’ve already gotten so many compliments on it!

Reply from Femnilondon
The order came really fast and the…
The order came really fast and the quality of the bag was really good ! I would definitely buy from Femni London again !

Reply from Femnilondon
Great!
I had originally ordered a bag and it ended up being sold out so they contacted me right away to chose a new one! Zero extra charge! The bag came (obviously with delays because of Covid) but when it got here it was packaged great and in great shape! Love the bag (the Bianca crossbody) and love the quality! Would definitely buy from here again!

Reply from Femnilondon
Refund after months!
Received a damaged bag, asked for a refund. They sent me a replacement which I didn’t want. I sent both back, neither received an answer, nor my money. Cannot recommend!
Received my money now, over a month later. Had to get their attention by commenting on their posts on instagram until they reached out to me.

Reply from Femnilondon
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







