Femnilondon Reviews 

209
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

DISSAPOINTING! I ordered a beautiful tailored cream linen jumsuit and recieved and shapless cheap white sack! Customer services is useless, just keep repeating one thing - send it back to China at y... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY Product did not meet description, I'd go as far as saying its trades misdiscription! Ordered demin junp suit, looked lush on website.....in reality what turned up was... See more

Rated 1 out of 5 stars

Website is totally misleading. It looks as though it's a UK based boutique wheras in fact is a Chinese company with cheap tacky clothing. They advertuse shipping by Royal Mail which is a lie, as it... See more

Rated 1 out of 5 stars

Ordered 2 jumpsuits, one has buttons down the middle, they are off centre actually and not on purpose. The fit of the trouser looked large and floaty. I'd go as far as to call it a very snug fit and t... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Shop our latest collection of Luxury Vegan Women's Handbags, Shoulder Bags, Clutch bags and purses online now #femnilondon


Contact info

1.1

Bad

TrustScore 1 out of 5

209 reviews

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No recent history of asking for reviews

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1.1

All reviews

(209)

28 reviews in the last 12 months

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Rated 2 out of 5 stars

I would not recommend.

I would not recommend.
Despite the company being called femni London the bags are shipped from China. Which is not ideal when you also live in London. It took 3 weeks to arrive.
Also the quality of the bag isn't great, especially for the price. Can get similar bags elsewhere.
If it wasn't for the good customer service i would give it 1 star.

September 30, 2021
Unprompted review
Rated 4 out of 5 stars

I bought a white bag with gold belt on…

I bought a white bag with gold belt on it. It truly looks like the picture and was boxed up well. I liked it so much that I purchased another one straight away for my sister. Cannot wait to pare it with my outfits soon

September 16, 2021
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi Monisha,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you in your outfits with your New Femni Bag ❤️

Kind Regards,

Femni Team

Rated 5 out of 5 stars

I love my Roma crossbody bag

I love my Roma crossbody bag!
I purchased this bag through an Instagram ad and I was pleasantly surprised! It came fairly quickly to the United States and it is a quality bag! My only recommendation is to air out the bag outside to get rid of the plastic smell. Other than that, I've gotten many compliments and wear it practically every day

September 1, 2021
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi Anna,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Rated 1 out of 5 stars

My bag broke right away

Shipping took ages and my bag broke after wearing it once... Definitely not worth it.

August 20, 2021
Femnilondon logo

Reply from Femnilondon

Hi,

I'm very sorry to hear about this. Please can you contact our support team here - chris@femnilondon.co.uk and our team will help you with your situation

Femni London Team

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

I received my bag today and i can truly say it was worth the wait. Will be ordering again soon! Also goes with all my outfits. The little chain that comes with it is perfect. Thank you😍😍😍

August 16, 2021
Unprompted review
Femnilondon logo

Reply from Femnilondon


Hi,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Rated 5 out of 5 stars

Amazing products and quality

Amazing products and quality! 100% would recommend! Love all the different styles and bags!

July 27, 2021
Unprompted review
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Reply from Femnilondon

Hi ileniap,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Rated 5 out of 5 stars

Exceptional Company

Rarely do you find a company whereby the quality of their products and the service received are both of the same high quality
Today I took delivery of a beautiful handbag but to my dismay it was slightly damaged
I contacted Femni ( Rhys ) who replied within minutes, apologised, confirmed that a replacement was being sent and I did not need to return the original bag
To top it all I have also received a 15% discount off my next purchase…and there will most definitely be one
I could not have asked for more …well done Femni

July 27, 2021
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi Jan,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Rated 5 out of 5 stars

I Love my Femni London bag

I Love my Femni London bag. I ordered the Roma Crossbody and i love it. It came a little late due to covid, but I’m very happy overall. 💝 I will definitely shop here again

July 17, 2021
Unprompted review
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Reply from Femnilondon

Hi Emily A,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Rated 4 out of 5 stars

I purchased the green handbag

I purchased the green handbag, it arrived this morning, bag is amazing quality and looks exactly the same on the website.

Only disappointment is that delivery took longer than what the website stated.

But Over all, I’m happy with my order and will be ordering with you guys again!

July 12, 2021
Unprompted review
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Reply from Femnilondon

Hi Trinity,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Rated 5 out of 5 stars

Absolute love my Femni London bag

Absolute love my Femni London bag. So cute and looks so expensive

July 7, 2021
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi Chloe,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Rated 1 out of 5 stars

I never got my wallet

I never got my wallet, there was no refund of money or another wallet, it was the worst thing that happened to me

July 1, 2021
Femnilondon logo

Reply from Femnilondon

Hi,
As per your tracking infomation, I can see that the courier is showing that your item was delivered on the 2021-04-19 16:17 SAN JOSE, CA 95126, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 4:17 pm on April 19, 2021 in SAN JOSE, CA 95126.


Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Please ask who delivered the package, and ask for the details of that day's delivery. ... If the package still does not show up, please contact our support team and we will investigate this for you!

I hope this helps!

Femni London Team

Rated 1 out of 5 stars

DROP SHIPPED TRASH FROM CHINA

Never leave reviews but think I need to warn others.

I wanted to treat myself for my birthday and wanted to get a new bag as my previous one was old and from Wish. I didn’t want to buy another cheap one that I would need to wait weeks for from China so I decided to get it from Femni London, as it always came up as an ad on my IG & thought it would arrive quicker, as again, I thought it was being shipped from the UK.

I WAS WRONG.

£50 (used a discount code, would have been nearly £60 without it) for a bag that is in fact, drop shipped from China but 3x the price. Waited nearly a month for it to arrive, the tracking wasn’t helpful, customer service wasn’t helpful.

To top it all off, surprised I actually received it. When it did arrive, it looked like the knock off version of the one on the website. It’s either not white (like in the website picture) and in fact cream colour or like another person on here said, dirty or discoloured as there are marks on it as well. The buckles aren’t silver but are actually gold (again, like the picture)

In conclusion, this purchase was equal to the expectations vs reality meme. Except I’m not laughing and want my £50 BACK!

EDIT AS OWNER REPLIED -

I didn’t send an email to say it was defective because when I emailed the first time to ask where the bag was and wanted an explanation to why it was being shipped from China, I only received a vague reply to the first question.

I don’t want a replacement, I want a refund or at least a 50% refund, this was not a good experience nor a good quality bag to justify the price 😡

June 30, 2021
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi,

Im very sorry to hear that you have had a bad experience with us! I will try and do my best to try and rectify this for you.

Just to respond to some of your points outlined in your review.

I have just checked our system and I can see that we didn't receive any emails from you to say that your item was defective? If this had been the case we would have sent a replacement out to you for free.

As stated on our website not all products will be shipped from our UK warehouse as we have number of sorting centres around Europe and Asia. This allows us to offer the best possible price for our customers and faster shipping in some regions.

The hardware on the bag is Gold as per the images/description on our website. "Our signature Golden hardware closure lends a strong statement finish to this diminutive, refined piece."

We do also have a cream & white version which might be the one you have received.

Please do contact our support team here - chris@femnilondon.co.uk and we'll do our best to try and rectify the situation.

Femni London Team

Rated 1 out of 5 stars

Absolute piece of crap

Absolute piece of crap such a horrible company, I order a bag that never turns up because apparently my address is too hard to find weeks later. Don’t waste your time at this joke of a place

June 28, 2021
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi Chloe,

Im very sorry that you did not receive your item. It looks like the courier had some trouble in trying to deliver your item due to an address related issue.

I have just checked and I can see that we refunded the payment to your original payment method on the 28th June.

Im very sorry for any inconvenience caused here

Femni London

Rated 1 out of 5 stars

Customer service is shocking

Customer service is shocking. I have asked for a refund multiple times after my item has not arrived 4 weeks after buying it and been refused a refund as it has apparently been shipped however when given a tracking link it says in transit in China.

June 17, 2021
Rated 5 out of 5 stars

My bag is amazing ❣️

My bag is amazing ❣️
I love it ,
Im so happy for it 🎉

June 10, 2021
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi Artiola,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Rated 1 out of 5 stars

Not legitimate

Ordered a bag on 19th May and still waiting!! It has been 3 weeks which is a ridiculous amount of time to have to wait for an order.
The tracking is all in Chinese so don’t even know what’s going on and when you message customer service you get a generic copy & paste reply which is not helpful.
Their website advises 1-2 weeks for UK orders however that is not true.
Don’t even know if I will ever receive my order so very disappointed in trusting an unknown business

June 10, 2021
Rated 5 out of 5 stars

Ordered my bag and got it within 2…

Ordered my bag and got it within 2 weeks! The tracking was easy to keep up with. The quality of the bag is amazing and super cute! I’m definitely ordering another one. I’ve already gotten so many compliments on it!

May 22, 2021
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi Alejandra,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Rated 5 out of 5 stars

The order came really fast and the…

The order came really fast and the quality of the bag was really good ! I would definitely buy from Femni London again !

May 2, 2021
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi Ariandne,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Rated 5 out of 5 stars

Great!

I had originally ordered a bag and it ended up being sold out so they contacted me right away to chose a new one! Zero extra charge! The bag came (obviously with delays because of Covid) but when it got here it was packaged great and in great shape! Love the bag (the Bianca crossbody) and love the quality! Would definitely buy from here again!

April 6, 2021
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi KS,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Rated 1 out of 5 stars

Refund after months!

Received a damaged bag, asked for a refund. They sent me a replacement which I didn’t want. I sent both back, neither received an answer, nor my money. Cannot recommend!

Received my money now, over a month later. Had to get their attention by commenting on their posts on instagram until they reached out to me.

March 6, 2021
Femnilondon logo

Reply from Femnilondon

Hi,

I very sorry to hear about your recent experience. Upon checking this on the system, we processed your refund on the 18th March 2021 at 10:16

If you need anymore help, please don't hesitate to contact us

Femni London

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