Finishing Touches Group Reviews 

255
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very fast delivery! Items are well packaged Customer service always answer calls and are very polite, friendly and helpful. Been shopping with this company for more than 10 years and very happy wi... See more

Company replied

Rated 5 out of 5 stars

Attended the dermaplaning half day course. Mariella conducted the training. She was very professional, patient and explained and demonstrated the treatment professionally. I've come away confident a... See more

Rated 5 out of 5 stars

I cannot rate Finishing Touches enough, the training they provide is excellent. I found the pre course e learning valuable and easy to navigate and I can reflect back on it as many times as I want. A... See more

Rated 5 out of 5 stars

Today I had another lovely experience with Finishing Touches in Haywards Heath for areola pigmentation. I have been coming here regularly since my mastectomy and reconstruction in 2012. They always d... See more

Company details

  1. Training School
  2. Beauty Salon
  3. Cosmetics Industry
  4. Hair Replacement Service
  5. Medical Equipment Supplier
  6. Skin Care Clinic

Written by the company

The home of micropigmentation and skin rejuvenation. +25 years of training and product supplies. Award-winning customer care. Specialists in Semi-permanent makeup, scalp micropigmentation, medical micropigmentation and skin rejuvenation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(255)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My initial training was with Finishing…

My initial training was with Finishing Touches and I cant fault them, Ruth was brilliant and extremy supportive. The course was in depth and delivered perfectly, i will be forever grateful to FTG for giving me the best start possible into this beautiful industry.

May 8, 2021
Unprompted review
Rated 5 out of 5 stars

I chose the post office option for…

I chose the post office option for delivery! Never again a week later no needles I phoned in a panic Tuesday as needed them by Wednesday in a different location & Kelly sorted it all out for me! Brilliant service! Let’s hope the other turn up!!!

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

I Have worked alongside this company…

I Have worked alongside this company for many years and cannot recommend them enough, from orders to training they have always been more than helpful and supportive. Never feel like it’s a chore when I ask for help.
Great team,
Great atmosphere long may it continue !
10/10

April 16, 2021
Unprompted review
Finishing Touches Group logo

Reply from Finishing Touches Group

Hi there!

Thank you so much for taking the time to leave us such a fantastic review about our training and services. We are thrilled to hear that you are so happy with our training and services and have received the ongoing support and help that we promise! We'll be sure to pass your fantastic review on to our team.

Please do not hesitate to let us know how we can help in any way. Take care and we will talk soon! The FTG team.

Rated 5 out of 5 stars

Great Academy

I wanted to have a career change and walk into the world of micropigmentation and Skin treatments. I was so confused between three global recognised academies as I wanted to train with THE BEST. After weeks of an intense research on these companies and speaking with trainers, I can say that I made the best decision to choose Finishing Touches.

I have so far completed 4 courses, with 2 still in progress. The support from the trainers along with the whole team has been fantastic! The training is detailed and constructive and as a candidate you dont feel like your just another number. The team guide you to how you can progress in your career.

Steve, the head trainer and Marielle have been amazing trainers.

Highly recommend this academy!

April 15, 2021
Unprompted review
Finishing Touches Group logo

Reply from Finishing Touches Group

Hi there Nisha,

Thank you for taking the time to write such a wonderful review about our training!

We are so pleased that you enjoyed training with us! Steve and Mariella will be so happy to hear your kind feedback on their courses. We can't wait to see your work in the future and if you ever need us at all, please just call!

Thanks,
The FTG Team x

Rated 5 out of 5 stars

Great service and products

April 13, 2021
Unprompted review
Finishing Touches Group logo

Reply from Finishing Touches Group

Hi there Kriselda,

Thank you for taking the time to write a review about our services and products! We are so glad that you have found them 5-star worthy!

Please do not hesitate to let us know how we can help in any way. Take care and we will talk soon! The FTG team.

Rated 5 out of 5 stars

Great Company always there to help and…

Great Company always there to help and first class training, very friendly and great support in getting back to work after Lockdown

April 12, 2021
Unprompted review
Finishing Touches Group logo

Reply from Finishing Touches Group

Hi Sally, thank you so much for leaving such a lovely review of our company as a whole! It warms our hearts to hear that you are happy with our training and on going career support. We're glad to see you back in action after lockdown and we'll be sure to pass your fantastic review on to our training and customer service team.

Rated 5 out of 5 stars

Thank you so much Finishing Touches for…

Thank you so much Finishing Touches for the live micropigmentation sessions delivered during lockdown. Informative and expertly delivered as always, they helped me to feel connected and provided reassurance during the last and longest lockdown. Much appreciated!

April 11, 2021
Unprompted review
Finishing Touches Group logo

Reply from Finishing Touches Group

Hi there Louise,

Thank you so much for your glowing review on our Back to Work Programme. We are also glad to hear that you found the Facebook Lives useful and that they helped you feel connected and reassured! We hope you've had a great week of reopening.

Please do not hesitate to let us know how we can help in any way. Take care and we will talk soon! The FTG team.

Rated 5 out of 5 stars

FT has been my supplier of SPMU…

FT has been my supplier of SPMU consumables etc, since 2011. The past 10 yrs have been nothing but excellent service, help and support by a great FTG team! Thank you all, lovely ladies!
Olya xx

April 5, 2021
Unprompted review
Finishing Touches Group logo

Reply from Finishing Touches Group

Hi there Olya,

It is so great to hear that we have been your Semi-permanent makeup suppliers for 10 years! We are extremely pleased to hear that you find our services and ongoing support "excellent". We'll be sure to pass your fantastic review on to our team.

Please do not hesitate to let us know how we can help in any way. Take care and we will talk soon! The FTG team.

Rated 5 out of 5 stars

My experience with Finishing Touches…

My experience with Finishing Touches has been nothing short of amazing. The level of support they offer is honestly second to none. I’ve trained at other academies and I can honestly say that this is the only academy that has made me feel like they want me to succeed and not just to make the money and it’s so comforting to know they’re there for you 100% They have been so helpful and understanding. For anyone looking for an academy to train, this is definitely the one to go for from my experience

April 1, 2021
Unprompted review
Rated 5 out of 5 stars

Complete change of career!

I originally trained with finishing touches in 2016, the training and machine/equipment I received was excellent. It has since enabled me to leave my career in the Police force to go onto practice SPMU full time in my own clinic. I am now making 3x the amount of money, it’s amazing! I always come back to FTG for equipment and further training to enhance my skills. I’d thoroughly recommend this company to anyone looking to start out in the semi permanent make up industry.

April 1, 2021
Unprompted review
Finishing Touches Group logo

Reply from Finishing Touches Group

Hi Lauren, thank you so much for leaving such a lovely review of our training and services! We are thrilled to hear that you are so happy with our training and on going career support. We'll be sure to pass your fantastic review on to our Training and customer service team.

Rated 5 out of 5 stars

Initial training in 2013 after meeting

Initial training in 2013 after meeting
Sam Jones at trade show and never looked back. Very member of the team that I’ve met or spoken to has been friendly and helpful . Done further training and workshops and now trying online too. Always purchase my needles and pigments from FTG, tried and tested and trusted.
Lots of support and advice always available 5*

March 31, 2021
Unprompted review
Finishing Touches Group logo

Reply from Finishing Touches Group

Hi Denise,

For you to say "lots of support and advice always available" makes our day! Thank you for taking the time to leave such a fantastic review and for recommending our training and products services. We are so grateful to have trained and carry on serving technicians like you.

Please do not hesitate to let us know how we can help in any way. Take care and we will talk soon! The FTG team.

Rated 5 out of 5 stars

Thanks again team for processing my…

Thanks again team for processing my order so quickly!

March 26, 2021
Unprompted review
Finishing Touches Group logo

Reply from Finishing Touches Group

Hello Taania!

Thank you again for taking the time to leave a wonderful review on our Trust Pilot Page! We are pleased to know that your experience with us is a good one. Your kind words are greatly appreciated and we will make sure to let the products team know that you are so happy with their efficiency!

Please do not hesitate to let us know how we can help in any way, The FTG team.

Rated 5 out of 5 stars

Could not recommend FTG enough

Such a great course, learnt a lot and had great support from the FTG team especially Marcia their trainer. She has taught me so much along with being patient and understanding. What ana amazing team. I did the Scalp Micropigmentation course.

February 23, 2021
Unprompted review
Rated 5 out of 5 stars

I originally trained with Finishing…

I originally trained with Finishing Touches on 2009. I always find the trainers really helpful and any queries I have I just call them and they always deliver. Always spot on with orders and advice . I am happy with the service.

December 29, 2020
Unprompted review
Finishing Touches Group logo

Reply from Finishing Touches Group

Hi there Immaculate Makeup,

Thank you so much for taking the time to write us a review! We're so glad that our trainers are there and are able to help you, they will be so happy to hear your kind feedback. If you ever need anything, just give us a call!

Thanks so much,
The FTG Team x

Rated 5 out of 5 stars

Always a great service!!

December 7, 2020
Unprompted review
Finishing Touches Group logo

Reply from Finishing Touches Group

Hi Heidi!

Thank you so much for taking the time out to share your experience with us! We're so pleased you enjoyed our services, and we can't wait to hear from you again.

The FTG team x

Rated 5 out of 5 stars

I did the Medical Micropigmentation…

I did the Medical Micropigmentation course and it was honestly some of the best training I've ever done. The trainer was highly knowledgeable and the care and after care is great. Can't wait to get started!

November 14, 2020
Unprompted review
Finishing Touches Group logo

Reply from Finishing Touches Group

Hi Clare,

Thank you for leaving a wonderful review about our training!

We are so pleased that you enjoyed training in Medical Micropigmentation with us! Kelly will be so happy to hear your kind feedback on her course. We can't wait to see your work and if you ever need us at all, please just call!

Thanks,
The FTG Team x

Rated 5 out of 5 stars

FTG is an incredible training company…

FTG is an incredible training company and I'm so pleased I chose them to train with 3 years ago! I have now completed numerous masterclasses since passing my assessment and always look forward to learning more. FTG trainers are professional, knowledgeable and very understanding of all backgrounds. Whether I message a trainer directly, call the office or ask on the Facebook forum, the support is amazing and I never feel alone. Products and online shop are great, especially true brows. My brow game changed massively when this range came out. The retention is fab and they really are true to colour. Thank you FTG! X

November 11, 2020
Unprompted review
Finishing Touches Group logo

Reply from Finishing Touches Group

Hi Jenna!

Thank you so much for your fantastic review of our training, services and products. It's wonderful to hear that you enjoyed such excellent service from our lovely team. Our trainers and office will be thrilled to hear your kind feedback!

We hope you continue to enjoy our services and our products. If you ever need us at all, please just call.

Thank you,
The FTG team x

Rated 5 out of 5 stars

order arrived promptly although a box…

order arrived promptly although a box was damaged. A simple email and the following day a spare box arrived. All sorted, now that's what I call service.
Thank you once again.

October 25, 2020
Finishing Touches Group logo

Reply from Finishing Touches Group

Hi Anne!

Thank you so much for your fantastic review of our services. It's wonderful to hear that the issue was resolved swiftly and that you enjoyed such excellent service from our lovely team. Our office will be thrilled to hear your kind feedback!

We hope you continue to enjoy our services and our products. If you ever need us at all, please just call.

Thank you,
The FTG team x

Rated 5 out of 5 stars
Finishing Touches Group logo

Reply from Finishing Touches Group

Hi Suzanbe!

Thank you so much for your fantastic review of our products and services. Our office will be thrilled to hear your kind feedback!

We hope you continue to enjoy our services and our products. If you ever need us at all, please just call.

Thank you,
The FTG team x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look