Corby Fire Designs Ltd Reviews 

198
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making interactions pleasant from the showroom to installation. People frequently highlight the excellent service and efficient approach, expressing delight with their new products that have transformed their homes. The installation process is consistently described as clean, tidy, and professional, with fitters ensuring minimal disruption and thorough cleanup. Reviewers appreciate being kept informed and receiving clear explanations on how to use and maintain their new appliances, further enhancing their highly positive experience.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, knowledge, and... See more

Service

Users describe positive interactions with service, consistently highlighting the professional and efficient... See more

Product

People report positive experiences with the product, expressing satisfaction with their new log burners and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our friends had recommended Corby Fire Designs, and we were impressed with the wide range of stoves displayed. James carried out our survey and was very helpful and knowledgeable. We visited both sho... See more

Rated 5 out of 5 stars

We had a brilliant experience with Fire Designs. So helpful & friendly in the showroom and informative brochures & price lists to take away. A full & detailed quote was provided to be able to make inf... See more

Rated 5 out of 5 stars

Have recently had a wood burner installed by Fire Designs. James called round to measure and quote the price. From start to finish the company have been amazingly professional, answering all our quest... See more

Rated 5 out of 5 stars

We've just had a MultiFeul Stowe fitted by your team, fabulous service all round everyone professional from James & Louise in your showroom through to your Fit Team Thank You, deffinatelly 5 Stars... See more


Company details

  1. Fireplace Store

Written by the company

The Fireplace & Stove Specialists. Gas fires & stoves. Electric fires & stoves. Marble & limestone suites. Hearths. Multifuel & woodburning stoves. Wooden mantels. Wood & Geocast beams. Stove Accessories. Twinwall & chimney lining. Supply only or fitting service available at an extra cost.


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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4.9

All reviews

(198)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service throughout

Fantastic service throughout. Instore help and knowledge was great with helping chose which fire and the best beam to go with, we booked our dates in. The guys did a fantastic job with our installation, I chose to have brick slips so they gave me a few days to get this done then came out at a later date to install the wood burner . He was really helpful explaining how to use and maintain the wood burner.
I highly recommend, thanks to all who were involved.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fire Designs Corby Branch

We rang up and had someone come out to examine our fireplace. We had a quick response with the quote soon after. Date was then booked for installation of log fire. Installation went very smoothly. The fitters were brilliant and we were kept informed throughout the procedure, over the two days. They cleaned up and were very thorough. They were extremely helpful, and once the log fire was installed, letting us know how to use the fire. We would highly recommend Corby Fire Designs.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

All round great service …..

All round great service from initial enquiry at the showroom where we were provided with lots of information relating to all the products and absolutely no pressure to buy, to the survey and installation.
Installation team were tidy, helpful and knowledgeable providing us with tips on use and maintenance.
Good communication throughout
We are very happy with our new stove and it looks great.
Thanks to the team at Wellingborough 😊

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fire Designs Wellingborough branch

This is for the Wellingborough branch
Excellent friendly service at the shop and when it came to the fitting the engineers were brilliant no mess got on with the job and it was perfect
Thanks guys
Ps shop for your accessories at the showroom for better quality ignore Amazon

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Professional job done.

The start of the order and completion went through as promised. The fitters were thorough clean and tidy and finishing with a very good design, we are very satisfied.
Many thanks to the Wellingborough and Kettering staff.

Kevin and Sara Hartwell Rushden.

Simon and Callam done a great job.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

From purchase of log burner to chimney sweep

We bought our log burner from Fire Designs back in 2022 and received excellent service. Earlier this year I received an email saying that they were offering a chimney sweep service. I booked to have this done and again was delighted with the service I received. Both of the workmen were polite. Used dust sheets and left no mess. I will be using the company again and have no hesitation in recommending them.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Wood Burning Stove Fitting

Been at my house for two days fitting a new wood burning stove. Two great lads, did a 5* job, cleaned up after themselves. Couldn't ask for more.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service at Fire Designs Wellingborough …

We had a fantastic experience using Fire Designs Wellingborough. Right through from the initial enquiry at the showroom, to installation, we have been treated like valued customers. All members of staff have been knowledgeable about their products, answering our questions and providing us with helpful information. Installation was over two days. All furniture, carpet and walkways have been safely dust-sheeted and treated with respect. The burner installation was professionally done with minimal fuss and disturbance. The room was cleaned and everywhere vacuumed, before a demonstration and instruction on how to use the wood burner. Would definitely recommend Fire Designs. 5*service.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

We had a brilliant experience with Fire Designs. So helpful & friendly in the showroom and informative brochures & price lists to take away. A full & detailed quote was provided to be able to make informed choices. Installation was a great experience - the fitters kept all areas as clean as possible. Questions were answered and demonstrated how to use the new log burner. Would wholeheartedly recommend. Thank you Mr & Mrs Fitton

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic company and superb…

Absolutely fantastic company and superb experience!! We had our chosen extra wide Woodtec stove installed with hearth and ceramic beam (TV being installed above later) and a chimney breast built. Everyone from James and Louise in the showroom to the installers were extremely polite, professional and efficient and helpful throughout. Also, this is a company which is not just about sales but ensuring their customers have a positive experience with the stove afterwards in terms of providing advice. We cannot fault this company. We were let down by another company based just outside MK which did not send us a quote for 6 months and wished we had gone with Fire Designs from the start. Love the work that has been completed and the stove. I would strongly advise you check this company out first if you are thinking of having similar work done. I am a genuine customer and not linked to this company in any way apart from being a very contented customer.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

We recently had a Bassington compact…

We recently had a Bassington compact installed by Fire Designs Wellingborough. The team in store gave excellent feedback on the type of fire (we chose MF). Initially our fireplace was not large enough so James helped with the measurements and even spoke with our builder (the MF burner was part of a large project) to ensure that the aperture was the correct size as was the granite hearth.
From confirming the order fitting was was booked within 2 weeks and on the day all went well.
The fitters were excellent and completed the job with no mess at all and gave good advice on using the fire.
After 2 weeks use the fire is performing perfectly giving out good heat with no issues
We are very happy with the service we received from Fire Designs and would have no hesitation in recommending them.
Adrian

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Highly reccomend

This was our second stove to be fitted by Corby Fire Design in the last three months. Both stoves are working brilliantly as you would expect but what impressed me most was the installation service and the advice provided instore. We shopped around as we knew we needed two installations and CFD offered the best value by far supported by the best service.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from survey to installation.

Just had a lovely Burley wood burning stove fitted by Corby Fire Designs. After visiting the showroom we arranged for a survey and estimate. The chap who visited was very knowledgeable, no hard sell, just useful and relevant advice. Needless to say we went ahead and couldn't be more pleased with the installation, which involved replacing our old gas fire, flue. brick fire surround and hearth. The team were polite and friendly. I would highly recommend them, very professional.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Second stove fitted by fire designs Ltd…

Second stove fitted by fire designs Ltd as we have just moved, outstanding service from start to finish even with pushing back installing date. The whole experience is great and the lads that did the installation are great and also very tidy.

March 3, 2025
Unprompted review

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