Corby Fire Designs Ltd Reviews 

198
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making interactions pleasant from the showroom to installation. People frequently highlight the excellent service and efficient approach, expressing delight with their new products that have transformed their homes. The installation process is consistently described as clean, tidy, and professional, with fitters ensuring minimal disruption and thorough cleanup. Reviewers appreciate being kept informed and receiving clear explanations on how to use and maintain their new appliances, further enhancing their highly positive experience.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, knowledge, and... See more

Service

Users describe positive interactions with service, consistently highlighting the professional and efficient... See more

Product

People report positive experiences with the product, expressing satisfaction with their new log burners and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our friends had recommended Corby Fire Designs, and we were impressed with the wide range of stoves displayed. James carried out our survey and was very helpful and knowledgeable. We visited both sho... See more

Rated 5 out of 5 stars

We had a brilliant experience with Fire Designs. So helpful & friendly in the showroom and informative brochures & price lists to take away. A full & detailed quote was provided to be able to make inf... See more

Rated 5 out of 5 stars

Have recently had a wood burner installed by Fire Designs. James called round to measure and quote the price. From start to finish the company have been amazingly professional, answering all our quest... See more

Rated 5 out of 5 stars

We've just had a MultiFeul Stowe fitted by your team, fabulous service all round everyone professional from James & Louise in your showroom through to your Fit Team Thank You, deffinatelly 5 Stars... See more


Company details

  1. Fireplace Store

Written by the company

The Fireplace & Stove Specialists. Gas fires & stoves. Electric fires & stoves. Marble & limestone suites. Hearths. Multifuel & woodburning stoves. Wooden mantels. Wood & Geocast beams. Stove Accessories. Twinwall & chimney lining. Supply only or fitting service available at an extra cost.


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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No recent history of asking for reviews

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4.9

All reviews

(198)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service - Highly Recommend!

We recently had a new fireplace and log burner installed by Fire Designs Ltd (Wellingborough), and found Matt, James and their team to be highly proficient workers. The initial survey and subsequent installation was carried out to an exceptionally high standard with the minimum of fuss and the room was left very tidy. We would therefore recommend this company to anyone considering a new fireplace, wood burner or related item... they have a great showroom too!

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience start to finish

Great experience start to finish, we now have a log burner that is keeping our living room really warm. Started with a free survey by Simon who was super knowledgeable and helpful. Fitting was very quick and the team were fantastic. Very pleased with the finished result. Would highly recommend.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

The staff were very friendly and helped…

The staff were very friendly and helped us find what we were looking for in store. They worked with us to create our fireplace which we are very happy with. Took the time to come and do a survey when we were unsure if our chimney would be suitable for a log burner to be installed. When the men came to fit they were excellent took care to keep everything clean and did a great job would definitely recommend.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

This was our first endeavour into a wood burner, we found that from start to finish the whole experience was very very good, the workmen made sure that the area was all well protected, polite staff all round, would totally recommend this company

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic job

What a fantastic job, right from the start walking into the showroom, to having the guys turn up and be so respectful of my house.

Clean and tidy every day and really polite.

Thanks for the lovely new fire place.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Wood stove

From assessment to quotation, with all questions answered nothing was to much trouble. The day of fitting the guys arrived covering everything in the room and the kitchen floor when walking through, taking shoes off each time. The work taking two days mainly for things too set, day two wow what a new look too our dining room, a beautiful wood stove with granite hearth and a limestone mantlepiece. Everything was assembled carefully and kept clean. We had a demonstration on lighting and looking after it. So thank you fire designs, excellent job would recommend them everything time

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Company

Simon and Brandon did a great job. We had an a very large old log burner to remove which they managed well. Everything was well covered and they were very clean and tidy, very professional and I can thoroughly recommend.
We are so pleased with our new log
burner, thankyou so much to all at
Corby Fire Designs!

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Visited the shop in Corby for advice on purchasing a wood burning stove. The assistant showed us a large range of stoves and explained the advantages and disadvantages of each. We were also taken through the options for a hearth, fireplace interior and mantel.
We revisited the shop one week later and selected our choices. Installion date was only 2-3 weeks later. Installation team were friendly, efficient and left the living room clean and tidy. We were given a full explanation of how the stove works and a practical demonstration.
I would highly recommend this company and the Corby store in particular.

November 2, 2024
Unprompted review
Corby Fire Designs Ltd logo

Reply from Corby Fire Designs Ltd

Thank you for leaving a review. Enjoy!

Rated 5 out of 5 stars

Fantastic all round …

Had my log burner installed 20th November and from choosing, ordering to install had such brilliant service, from James and Matt and his colleague. Would 💯 recommend

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic installation by Fire Designs…

Fire Designs have just installed our stove and the experience was excellent from start to finish.
James at the show room was able to give us great advice and we could view the great range of stoves in the show room.
Simon and his team of fitters were so hard working, polite and did a great job of keeping every where as dust free as possible. They covered all the carpet and furniture, used an industrial extractor and vacuumed and swept when ever it was needed. Really respectful I felt.
I felt the whole experience was very professional.
I would have no hesitation in recommending Fire Design.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Top Customer Service and Installation

From initial contact with the ladies at the Corby Branch, the customer service was excellent (very knowledgeable & helpful) right through to the installation team and excellent finish created, I thoroughly recommend the Corby Fire Designs Team to all -thank you -KM

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

New Fireplace and electric Fire

Jame's in the Wellingborough showroom was most helpful. Although we took a long time to reach a decision, he carefully and, (it transpired), accurately detailed our various options.
The fire design installers were excellent. They took great care not to create any 'mess', diligently covering all furnishings and the floor. They clearly took justified pride in their workmanship and completed the job to, in my unprofessional view, a very high standard.
Between fitting the fireplace/fire and returning to fit the mantel, I had made some changes to how I would like the power lead run. They had no problem with this and cheerfully made some minor adjustments to met my revised requirement.
The completed job looks excellent.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome service…

Awesome service from the Wellingborough branch. Beautifully installed new stove, liner, boarded and finished the recess, hearth and beam. Really pleased with the finish, attention to detail and how easy going and polite, the young lads who did the work. Cost was also very reasonable.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

New log burner installation

We are very pleased with our new wood burner and surround. The service was very good from the sales team through to the installation. The Installation team did an excellent job removing the old fire and installing the new, they left the room in good order. Before leaving we were advised us on how to use the fire correctly.
Highly recommended.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great, professional service!

James at the Wellingborough showroom was very knowledgeable and helpful, arranging a quick survey and followed up the next day with a comprehensive quote. The two installers, Matt and Callum, very very professional and did a fantastic job! Great service and a really good job well done!!

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

We had a gas fire removed and a wood…

We had a gas fire removed and a wood burner fitted, fantastic work from start to finish. Their customer service is second to none. I would highly recommend this company.

August 2, 2024
Unprompted review
Corby Fire Designs Ltd logo

Reply from Corby Fire Designs Ltd

Thank you. Enjoy!

Rated 5 out of 5 stars

This week we had our old log burner…

This week we had our old log burner removed and the fire place redesigned the lads Callum and Matt were very professional and kept the place clean. The log burner is fantastic as is the shop in Corby. Fantastic service all round
Carl and Linda Paine

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service received from the…

Excellent service received from the Fire Design Ltd team at Wellingborough site. We ordered a replacement fireplace with gas fire and are extremely pleased with the end result. It has substantially improved the look in our living room. Quick delivery , great fitting service . Thank you . Highly recommended.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Highly professional service from the moment we entered the showroom to the burner being fitted.

We recently had a wood burning stove fitted by Fire Designs. We had no idea what we wanted or what was achievable in the space we had. James in the Wellingborough Showroom was fantastic and patiently advised us. The brilliant service extended to the survey which, again was unrushed and the engineer that visited weas very knowledgeable. When it came to the actual installation, the guys were respectful and competent, leaving the lounge as they had found it with literally no mess or dust. Would highly recommend this company for anyone considering having a burner installed. Highly professional service from the moment we entered the showroom to the burner being fitted.

Thank you very much.

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Fire Designs were helpful from the start

Fire Designs were very helpful from the start, as we didn’t really know what we were looking for. Having chosen a fire and surround with James’ help, the installation was exceptional - no mess and a very good finish. And the dog liked them! We couldn’t recommend them more.

May 22, 2024
Unprompted review

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