Fire pit delivered on time, as promised. First impression is of a solid well constructed pit and bar b que , fits well into allocated position. Can’t wait to fire it up and enjoy relaxing in front of... See more
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Firepits UK. Original designs, handmade in the UK from British steel Firepits UK has a range of over 40 fire pits, outdoor kitchens, pizza ovens and chimineas, which are handmade in our Monmouthshire workshop from high quality British steel. The premium grade steel and exacting construction methods result in the finest quality fire pits available. For Cooking & More - Many of our fire pits are ideal for cooking over, with unique features such as the Swing Arm BBQ Rack. Firepits UK also sells an extensive range of clever cooking accessories as well as pizza ovens and outdoor kitchens to kit out even the most ambitious outdoor chefs. For All Seasons - Made from premium grade steel, our range is designed to withstand all weathers so that the fire pits and their owners can enjoy the garden all year round. The Chef's Choice - The unique features of our fire pits make them the choice for serious cooks, having been used by the UK's leading chefs including Tom Kerridge, Paul Ainsworth, James Martin and James Strawbridge.
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Reply from Firepits UK

Reply from Firepits UK
Second time I've used Firepits uk and very pleased with ease of ordering and delivery. Product quality is exactly what your paying for - fabulous

Reply from Firepits UK
They kept me informed and the fire pit is really well made. There was a post-production scratch on one item and it was replaced without a quibble. Highly recommend Firepits UK

Reply from Firepits UK

Reply from Firepits UK
The delivery was very quick. There was a small problem with one of the items, but they immediately sorted it. They were very easy to communicate with.

Reply from Firepits UK
Fantastic products. Beautifully made in the UK which makes a change. Very helpful staff.

Reply from Firepits UK
The item was much better than I expected

Reply from Firepits UK
I've been buying pretty much everything they have ever made , great service and great products!

Reply from Firepits UK
Fantastic fire pit and the quality is superb. Ordered but forgot to apply a discount and contacted the team at fire pit and straight away they resolved the issue.
Great customer service and delivery.
Just need it to stop raining!

Reply from Firepits UK
We love these fire pits. This is my second lot. A great size and also extras you can get to make them more usable for cooking

Reply from Firepits UK
The log holding stool is sturdy and well made, and it came VERY quickly, which is not the norm in the Highlands!

Reply from Firepits UK
The best firepits and pizza ovens there are, customer service is second to none with helpful friendly staff, would highly recommend 100%

Reply from Firepits UK
Arrived before I expected it. Lovely solid, robust item bought as a gift. Parcel was a bit rattley so I opened it to check and repacked it with some bubble wrap between items. Very pleased with my purchase.

Reply from Firepits UK
Excellent product and a well informed and executed delivery

Reply from Firepits UK

Reply from Firepits UK
Been dreaming of owning one of these outdoor wood burner/bbq since I saw them so took a Black Friday plunge and bought one.
Delivered quicker than expected and got it set up in minutes.
Could not be more pleased with it. Sat under the stars mulling wine and staying toasty.
Looking forward to all the nights we are going to spend enjoying this!

Reply from Firepits UK
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