The copper chimney cap we ordered arrived in masterfully crafted packaging and met our expectations without reservation. Staff helped us by phone design exactly what we wanted and it did not disappoin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service, knowledgeable staff who help you get the right product for your environment. Kit arrived very promptly and directions were straightforward. Worse part was trying not to get the stick... See more
Great service over the phone. I had two vertically cracked clay tiles in my chimney and wanted a quick and long last way to fix them. Talked with a great sales rep that knew his stuff and even called... See more
The fit was perfect. It could of not have worked out any better if you actually came to measure and install it yourself. Good quality material and workmanship. Saved a bundle of money from the quote... See more
Company details
Information provided by various external sources
Fireside Chimney Supply is an American Company. We offer premium Stainless Steel Chimney Liner systems, Flue Liners, Flexible Chimney Liners, Flue Liner Insulation Kits, Fireplace Refractory Panels, Stainless Steel Rigid Liners, Chimney Chase Covers, Chimney Flue Covers, Fireplace Mantel Shelves and Chimney Liner Kits as well as a wide range of other hearth products. Our fireplace supplies are all produced and manufactured in the United States, and our chimney liners have been revolutionizing the industry since 1992.
Contact info
926 Westbrooke Dr., 48178, South Lyon, MI
- 1-877-486-8119
- firesidechimneysupply@gmail.com
- www.firesidechimneysupply.com
Everything was great
Everything was great. Especially Mike, he was very knowledgeable, very courteous, and very helpful!!
Very helpful and kind people at…
Very helpful and kind people at Fireside Chimney Supply. They quickly sent quality parts for a cleaning rod that I was unable to find elsewhere after looking for weeks.
Quality Materials AND Service...A+
Fireside provided excellent quality materials. There was a glitch on our second order and it was sent to an incorrect address, but the mistake was caught quickly and corrected in a timely manner. Very good customer service. I highly recommend Fireside Chimney Supply.
They we open on a Saturday
They we open on a Saturday! I called and left a voicemail message. They Returned the call the same day. The custom made adapter arrived on time. They were fantastic and I would highly recommend. This is pretty impressive as I doesn’t ever take the time to write reviews. Great job
The copper chimney cap we ordered…
The copper chimney cap we ordered arrived in masterfully crafted packaging and met our expectations without reservation. Staff helped us by phone design exactly what we wanted and it did not disappoint. Beautiful design; meets code for our son’s gas fireplace. Would buy again from this company without reservation.
Efficient ant timely.
Quality was even better than expected
Quality was even better than expected. Everything needed to complete installation. Highly recommend.
very cordial
The team did a great job and the…
The team did a great job and the service was super fast! Highly recommend using this company.
had very good experience had a couple…
had very good experience had a couple questions thought Bill did good job answering shipped that day arrived on time all worked well
The chase cover I ordered was severely…
The chase cover I ordered was severely damaged in shipment. The company turned a replacement around in a week and solved my problem with the best customer experience possible.
Thank you Bill! You are awesome!!!
I don't know how this company can sell…
I don't know how this company can sell such crap.
Every corner had huge leaky corners.
I returned it because it would have filled the house up with smoke.
The guy I talked to is the reason I wrote this.
Pissey and arrogant.
No time for the customer.
It was he was right period.
Didn't want to listen that it was just a bad part.
He was sure I modified it.
Which I didn't.
Maybe work on quality control and your crappy attitude.
I'm sure your happy you screwed me out of the 50$ shipping.
For that social media will loose you alot more than that.
It was exactly what I ordered and was…
It was exactly what I ordered and was delivered 3 days earlier than expected! Everyone was very helpful with getting my order right. Thank you, Fireside Chimney Supply!
I HAVE WORKED WITH MANY CHIMNEY INSERTS…
I HAVE WORKED WITH MANY CHIMNEY INSERTS BUT THIS IS THE BEST ONE I HAVE PURCHASED..VERY FLEXIBLE AND SOLID, AND IT WORKED PERFECTLY. WILL SURELY USE THIS WHEN FUTURE NEED EXISTS.
Great job fast shipping
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








