Fireside Chimney Supply Reviews 1,216

great service, product and shipping

Chimney kit arrived in good time quality is good flex pipe arrived dented from shipping with chimney cap not protected properly otherwise would have gotten 5 stars

Shipping times are fast. Great customer service.

Really Fast shipping. Great prices. I will buy from them again.

Great stuff, very helpful staff.

Perfect extension for my fireplace chimney. It was easy to install on my 6" chimney pipe with a raincap and looks good too. Now my chimney draws better.

Great company! Very helpful and answered all my questions I need to complete my order. I had tried several other company’s and None were as helpful as Fireside Chimney Supply..

The liner showed up the next day. Very good quality. Excellent instructions. I use a woodstove for supplemental heat. I now have peace of mind knowing that my chimney has a good quality sealed liner.

Bill was super helpful in helping me with my chimney parts and arranging pickup here in Vermont! Well done!

My experience with Fireside was outstanding. Efficient transaction, good answers to my questions, and the item was shipped to me and in my hands in less than 48 hours. Great service.

Excellent service! Wasn't quite sure of all i needed to complete. But, your help/sales team was Excellent!

Tim

I ordered two chimney caps from Fireside Chimney Supply. These are solid, stainless steel construction, far superior to the flimsy scrap metal from a typical home supply store. Made in the USA !!!

Super quick processing and shipping during the busiest time of their year!!! If or when I need chimney needs I’m coming right back to these guys no questions asked. Great!!!

Vacu-Stack TDW 6". After 5 years on my chimney top, I finally replaced my Vacu-Stack. Not because it wore out, but because it had a manufacturer's flaw I wasn't aware of. Long after the warranty was up, I discovered the defect. It cannot fly. One would think that somewhere on the original box there would be written in big bold letters, "This item is not designed to float, fly or levitate". You can imagine my shock when during a routine cleaning, the wind caught it, rolled it along the roof edge just like a goose revving for flight. But instead of soaring to the heavens it dropped like the proverbial rock! How disappointing. Even with all that, I finished knocking off the creosote, did a little pushing, pulling and straightening and placed it back on the chimney until a replacement could be ordered. And to that point, Fireside Chimney Supply was quick to send that replacement out and soon it was delivered. Thanks FSC. If only it had been covered under warranty...

Flex chimney Liner exactly as promoted. Easy to install. Very fast delivery once it was shipped.

Bill at Fireside was quick to respond to the order we placed. We shipped to Canada which required some additional processing. The shipping payment was simple and the package was on its way shortly after. Everything arrived days later as expected. Thanks!