Not quite 5* this but no fault of F.E. Logs usual top quality. Unfortunately in this instance it took M&H Carriers almost three weeks to transport the logs from Arbroath to Gairloch. The reason I wa... See more
Company replied
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Review summary
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Reviews shaping this summary
Third time ordering from you folks (delivering to Isle of Skye) and once again great and densely packed split hardwood delivered to the driveway. Well wrapped on sturdy pallet too so sat thru a week o... See more
Company replied
Made an order for some firewood as my wife is obsessed with the log burner we had fitted at the beginning of December and I can't keep up with the demand of wood! Delivered within a week and I c... See more
Company replied
We have been using firewood express for a number of years and have always been very satisfied with the wood. This time around there was an issue with the quality of logs provided. After a quick email,... See more
Company replied
Company details
Information provided by various external sources
Firewood Express UK deliver a variety of firewood products and pack sizes to homes across the UK. Customers can order and pay on the website from the comfort of their own home. They can select their own delivery day. We offer a no quibble money back guarantee.
Contact info
Newton Of Boysack Farm, DD11 4PT, Arbroath, United Kingdom
- 01241890207
- info@firewood-express.co.uk
- www.firewood-express.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
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Highly recommended company for firewood.
Made an order for some firewood as my wife is obsessed with the log burner we had fitted at the beginning of December and I can't keep up with the demand of wood!
Delivered within a week and I can't fault a single thing from them or the delivery driver who was amazing.
The wood is amazing quality smells amazing before it's even burnt, well wrapped on a pallet (the pallet has now gone to be part of my wood store)
February 6, 2026
Unprompted review
Reply from Firewood Express UK
Thank you for those kind words and taking the time to leave a review, its very much appreciated.
Becky
Firewood express are easy to deal with…
Firewood express are easy to deal with and provide a great service; good wood to burn at a competitive price and timely delivery.
January 23, 2026
Reply from Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Reply from Firewood Express UK
Happy to hear everything went well with your order. Thank you for taking the time to leave a review.
Becky
Reply from Firewood Express UK
Thank you for leaving a review, much appreciated.
Becky
Great service
Great service. Delivery driver could not be more helpful. Super dry logs
January 21, 2026
Reply from Firewood Express UK
We appreciate you taking the time to leave a review, glad to hear everything went well with your order.
Becky
Reply from Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Decent range of wood
Decent range of wood, well packaged and delivered exactly where we requested it.
January 7, 2026
Reply from Firewood Express UK
Thank you for leaving a review, its much appreciated.
Becky
Reply from Firewood Express UK
Thank you for your kind review, its very much appreciated.
Becky
Simple to order on the phone
Simple to order on the phone, logs delivered on time and, great quality firewood
January 16, 2026
Reply from Firewood Express UK
Thank you for your lovely review, its very much appreciated.
Becky
Quick delivery of excellent logs.
January 12, 2026
Reply from Firewood Express UK
Glad to hear you are enjoying the logs. Thank you for taking the time to leave a review.
Becky
Reply from Firewood Express UK
Thank you for taking the time to leave a review, much appreciated.
Becky
Reply from Firewood Express UK
Thank you for taking the time to leave a review.
Becky
Arrived on day specified
Arrived on day specified
Courteous driver and very helpful in getting pallet of logs put onto our drive for ease of unloading for us.
No issues with using company again
January 9, 2026
Reply from Firewood Express UK
Happy to hear your delivery was a success. We look forward to your next order with us.
Becky
Easy to order online
Easy to order online, feedback all way through and delivered with prior notice on the date requested.
Excellent service.
January 9, 2026
Reply from Firewood Express UK
Glad to hear everything went well with your delivery. We appreciate you taking the time to leave a review.
Becky
Great customer service
Great customer service, arrived on time, stack well and burn efficiently - what more can you ask for?
January 8, 2026
Reply from Firewood Express UK
We really appreciate you taking the time to leave a review. Thank you.
Becky
Timely and the wood was left the way it…wi
Timely and the wood was left the way it did not interfere with the access to the garage.
Thank you
January 7, 2026
Reply from Firewood Express UK
Glad to hear your delivery was successful. Thank you for leaving a review.
Becky
A Great Service
Delivery was as expected. Great comms and answers to questions. Highly recommended (West Coast Scotland)
January 7, 2026
Reply from Firewood Express UK
Thank you for your kind words, its greatly appreciated.
Becky
They are always helpful and their wood…
They are always helpful and their wood is well priced
January 7, 2026
Reply from Firewood Express UK
Thank you for taking the time to leave a review, Its much appreciated.
Becky
Excellent quality and service
Reliable, good comms and consistently good quality wood with friendly staff, highly recommended.
January 7, 2026
Reply from Firewood Express UK
Thank you for your lovely review, its very much appreciated.
Becky
Great communication at all levels
Great communication at all levels. Being OAP opted for the ready packed kiln dried. Easier for me to store. Prompt arrival and greatly assisted by delivery driver. Clean burn comparatively great value ,
January 7, 2026
Reply from Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
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