Not quite 5* this but no fault of F.E. Logs usual top quality. Unfortunately in this instance it took M&H Carriers almost three weeks to transport the logs from Arbroath to Gairloch. The reason I wa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Third time ordering from you folks (delivering to Isle of Skye) and once again great and densely packed split hardwood delivered to the driveway. Well wrapped on sturdy pallet too so sat thru a week o... See more
Company replied
Made an order for some firewood as my wife is obsessed with the log burner we had fitted at the beginning of December and I can't keep up with the demand of wood! Delivered within a week and I c... See more
Company replied
We have been using firewood express for a number of years and have always been very satisfied with the wood. This time around there was an issue with the quality of logs provided. After a quick email,... See more
Company replied
Company details
Information provided by various external sources
Firewood Express UK deliver a variety of firewood products and pack sizes to homes across the UK. Customers can order and pay on the website from the comfort of their own home. They can select their own delivery day. We offer a no quibble money back guarantee.
Contact info
Newton Of Boysack Farm, DD11 4PT, Arbroath, United Kingdom
- 01241890207
- info@firewood-express.co.uk
- www.firewood-express.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
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Great communication at all levels
Great communication at all levels. Being OAP opted for the ready packed kiln dried. Easier for me to store. Prompt arrival and greatly assisted by delivery driver. Clean burn comparatively great value ,
January 7, 2026
Reply from Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Reply from Firewood Express UK
Thank you for leaving a review, we look forward to your next order.
Becky
Delivered early and wood is fabulous
January 5, 2026
Reply from Firewood Express UK
Thank you for taking the time to leave a review, its greatly appreciated.
Becky
no problems with delivery,wood quality…
no problems with delivery,wood quality very good and i will be using them again later in the year.
December 29, 2025
Reply from Firewood Express UK
Glad to hear everything went well with your deliver and the logs are to your satisfaction. We appreciate you leaving a review.
Becky
Excellent larch wood
Excellent wood. Arrived before due date. Perfectly packaged and delivered to where I asked.
Very impressive and will be buying from you again 👍
December 29, 2025
Reply from Firewood Express UK
Thank you for those kind words, its greatly appreciated. We look forward to your next order.
Becky
Easy process from ordering to delivery
Easy process from ordering to delivery. Wood is great quality
December 11, 2025
Reply from Firewood Express UK
Glad to hear you are satisfied with the logs, we appreciate you leaving a review.
Becky
Will buy again
December 8, 2025
Reply from Firewood Express UK
We look forward to your next order, thank you for leaving a review.
Becky
Reply from Firewood Express UK
Thank you for taking the time to leave a review, its very much appreciated.
Becky
The order was seamless and delivery…
The order was seamless and delivery date flexible, I ordered the 10” kiln dried larch which is great quality and burns nice and hot.
November 19, 2025
Reply from Firewood Express UK
We are happy to hear you had a seamless delivery and are satisfied with your order.
Becky
Easy site to use
Easy site to use, logs delivered on due date. Good sized logs and reasonably priced.
December 12, 2025
Reply from Firewood Express UK
Glad everything went smoothly with your order, thank you for taking the time to leave a review.
Becky
Reply from Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Delivery to Skye
Delivery a little longer to our location but as long as you take this into consideration upon ordering and setting a delivery date, there isn't a problem.
Good communication by delivery driver and thougtful siting of delivery as we were out.
December 12, 2025
Reply from Firewood Express UK
Thank you for leaving a review, its much appreciated. Glad to hear you received communication from the delivery driver.
Becky
Great quality firewood and great value
December 10, 2025
Reply from Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Great wood
Wood is lovely and dry. All same size so really easy to stack. Will order again
December 10, 2025
Reply from Firewood Express UK
Glad to hear you are satisfied with the logs, we look forward to your next order.
Becky
Nice clean wood burns well does spit a…
Nice clean wood burns well does spit a little but not a problem in our multi burner . To quote delivery driver" this is the biggest pallet of firewood ive delivered much bigger than other firms " . Overall A1
November 24, 2025
Reply from Firewood Express UK
We appreciate you taking the time to leave a kind review.
Becky
Third time ordering from you folks…
Third time ordering from you folks (delivering to Isle of Skye) and once again great and densely packed split hardwood delivered to the driveway. Well wrapped on sturdy pallet too so sat thru a week of gales and rain before I was free to unpack and store: dry as a bone 🙂
December 5, 2025
Reply from Firewood Express UK
Thank you for your continued custom, we appreciate your kind review.
Becky
Excellent firewood and great service.
Ordering is simple and being able choose the delivery date is great, although ours did arrive a day early! The wood is beautifully dry and burns really well. I would definitely recommend Firewood Express.
December 5, 2025
Reply from Firewood Express UK
Glad to hear you found our website easy to use, your feedback is much appreciated.
Becky
Delivered on time and as close to the…
Delivered on time and as close to the door as they could. Good quality logs at a reasonable price.
December 4, 2025
Reply from Firewood Express UK
Thank you for taking the time to leave a review. Glad to hear everything went well with your order.
Becky
Delivery guy always helpful and cheerful
November 7, 2025
Reply from Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Reply from Firewood Express UK
We are glad to hear that your winter has been made easier. Thank you for taking the time to leave a review.
Becky
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