Not quite 5* this but no fault of F.E. Logs usual top quality. Unfortunately in this instance it took M&H Carriers almost three weeks to transport the logs from Arbroath to Gairloch. The reason I wa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Third time ordering from you folks (delivering to Isle of Skye) and once again great and densely packed split hardwood delivered to the driveway. Well wrapped on sturdy pallet too so sat thru a week o... See more
Company replied
Made an order for some firewood as my wife is obsessed with the log burner we had fitted at the beginning of December and I can't keep up with the demand of wood! Delivered within a week and I c... See more
Company replied
We have been using firewood express for a number of years and have always been very satisfied with the wood. This time around there was an issue with the quality of logs provided. After a quick email,... See more
Company replied
Company details
Information provided by various external sources
Firewood Express UK deliver a variety of firewood products and pack sizes to homes across the UK. Customers can order and pay on the website from the comfort of their own home. They can select their own delivery day. We offer a no quibble money back guarantee.
Contact info
Newton Of Boysack Farm, DD11 4PT, Arbroath, United Kingdom
- 01241890207
- info@firewood-express.co.uk
- www.firewood-express.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
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Reply from Firewood Express UK
Thank you for your continued custom and taking the time to leave a review.
Becky
Great price and offer delivery to the…
Great price and offer delivery to the Isle of Skye!
December 9, 2025
Unprompted review
Reply from Firewood Express UK
Thank you for taking the time to leave a review, its greatly appreciated.
Becky
Reply from Firewood Express UK
Thank you for taking the time to leave a review,
Becky
Excellent service
Excellent service, choose a date that suits you, book it and wait for your delivery, can’t fault them, get wood can have it smaller, we have 10 inch size. Ideal for us. Will be back to place next order. Five star service.
November 20, 2025
Reply from Firewood Express UK
Thank you for taking the time to leave a lovely review, its very much appreciated. We look forward to your next order.
Becky
Reply from Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Excellent
Always easy to order and delivered on the chosen day. Easily moved and into log stores within 3hrs. A good range of sizes to help with lighting the stove.
Definitely recommend and will purchase again.
November 27, 2025
Reply from Firewood Express UK
We are glad to hear everything went smoothly with ordering and the delivery service. We appreciate you taking the time to leave a lovely review.
Becky
Faultless
Great service fast service and excellent price. We purchased Larch logs which are brilliant, easy to light, slow burning, fantastic heat output and very little ash. Will definitely buy again.
November 28, 2025
Reply from Firewood Express UK
Thank you for taking the time to leave a lovely review, its very much appreciated and we look forward to your next order.
Becky
Excellent quality of wood
Excellent quality of wood, (been using it for a week), nice steady burn.
November 28, 2025
Reply from Firewood Express UK
Happy to hear the logs are to your satisfaction. Thank you for taking the time to leave a review.
Becky
Superb Service - superb product!
Easy to order and delivered very quickly. This was my third order from Firewood Express and it certainly won't be my last. Excellent service. Thank you!
November 27, 2025
Reply from Firewood Express UK
Thank you for your kind review and continued custom, its very much appreciated.
Becky
Great quality fire wood
Great quality fire wood, burns great and excellent value for money!!
November 27, 2025
Reply from Firewood Express UK
Good to hear that you are satisfied with your purchase. We appreciate you leaving a review.
Becky
Reply from Firewood Express UK
We appreciate you taking the time to leave a kind review.
Becky
Reply from Firewood Express UK
Thank you for leaving a review, its much appreciated.
Becky
Quality logs at a good price. 5*.
Bought bulk net Larch.
Not many options for quality logs at a good price in my area. Came across FE willing to deliver the above foc. Arrived on time, delivery driver extremely helpful, nothing was a problem. My new go to for all my logs in the future.
November 26, 2025
Reply from Firewood Express UK
I am glad ordering and delivery process went smoothly. We look forward to your next order with us. Thanks for taking the time to leave a review, its greatly appreciated.
Becky
Was delivered on time
Was delivered on time. Driver was very helpful and polite. The logs were the perfect size for my fire.
November 13, 2025
Reply from Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Good service fast delivery nice…
Good service fast delivery nice firewood at a great price thanks.
November 12, 2025
Reply from Firewood Express UK
Glad you are enjoying the logs. Thank you for taking the time to leave a review.
Becky
Reply from Firewood Express UK
Thank you for leaving a review, its much appreciated.
Becky
Reply from Firewood Express UK
Thank you for taking the time to leave a review.
Becky
Reply from Firewood Express UK
Thank you for taking the time to leave a review.
Becky
excellent dried wood
excellent dried wood, n best price for amount, trusted seller, super quick delivery, delivery driver phoned when was close by to unload etc we had forklift onsite to assist making it quicker. will purchase again.
February 23, 2025
Reply from Firewood Express UK
Glad to hear you are enjoying the wood and delivery went smoothly.
Thank you for taking the time to leave a lovely review, its very much appreciated.
Becky
Delivery experience
Arrived on the day selected. The driver was very helpful in placing the logs where I wanted them to be. A slick operation.
November 21, 2025
Reply from Firewood Express UK
Happy to hear the delivery went very smoothly. Thank you for taking the time to leave a review.
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