First Signs Reviews 48

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

I occasionally suffer with inflammation in my back, and this really helped me. From the service people to the quality. Thank you deeply!

Rated 4 out of 5 stars

I had an Ergo carrier, but needed the newborn insert. Quick, swift delivery. Can't fault it.

Rated 5 out of 5 stars

As there are so many fake Ergos around I was keen to purchase from an authorised dealer, hence went with First Signs. I found Jackie really helpful in discussing options and decided on the original... See more

Rated 5 out of 5 stars

After purchasing a fake ERGO last year (from an online retailer) I was unsure whether to 'risk it' again. However, after email communication with Jackie and the 30 day returns policy I did purchase a... See more

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4.5

Excellent

TrustScore 4.5 out of 5

48 reviews

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Rated 4 out of 5 stars

Thank you deeply!

I occasionally suffer with inflammation in my back, and this really helped me. From the service people to the quality. Thank you deeply!

August 2, 2016
Unprompted review
Rated 5 out of 5 stars

Good stuff

I found a lot of things to buy for my sister. She had a hard time finding good baby stuff where she lives so I helped her out and she is happy with all the stuff I bought.

January 8, 2015
Unprompted review
Rated 5 out of 5 stars

Great product and service even for international orders

I purchased the ERGO travel pack from First Signs because I was unable to find this product in the USA. I was a little hesitant being that it was an international order. I emailed prior to placing the order to be sure international shipping was possible and recieved a very timely response. The personal confirmation and assurence put my nerves to rest. Shipping was fast and the product is great! I highly recommend First Signs.

November 4, 2014
Unprompted review
Rated 5 out of 5 stars

Great website and competitive prices

I ordered an ERGObaby infant insert from First Signs. Their website is full of helpful information and their prices are the best that I could find. Upon ordering the product I received a personal confirmation email straight away and the product was delivered quickly. I would highly recommend for ordering ERGObaby products.

October 13, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service and product

I am really happy with my Ergo baby carrier purchased from First Signs. Jackie answered my questions about the baby carrier and offered future support with using it if needed. This was great, alongside the 30 day money back guarantee, which is why I purchased the Ergo from First Signs. I previously had bought a baby bjorn, but it didn't work out as the right carrier for us and I didn't want to spend more money on a product that might not be right for again. We love this carrier and works well for us and we are very happy with the excellent level of customer service we have received.

October 2, 2014
Unprompted review
Rated 5 out of 5 stars

fab product, fab service

I got an ergoBaby carrier for my huge non walking 19 month old. It's been really handy and the baby really enjoys it, much to my surprise. This carrier is a million times more comfortable than the BabyBjorn that I had previously, wish I'd bought this to start with. The price was competitive and Jackie, the owner of FirstSigns, has been very helpful.

July 28, 2014
Unprompted review
Rated 5 out of 5 stars

Even I can carry my heavy 13 month, 25lb girl for an hour!!

First Signs got the ergo to me really quickly after I had borrowed a friends one for a week and could see how amazing they were. I also phoned to talk about two different types and Jackie was both informative and really helpful.

I'd seen these ergo carriers about a lot and heard they were all the rage and can see why. With a lively toddler and a baby it is great to be able to be hands free when you need to be.

July 28, 2014
Unprompted review
Rated 5 out of 5 stars

Love my ergo and came back for more!

I bought my ergo carrier over a year ago and I love it. So much more comfortable than the popular brand of baby carrier we had bought. After much searching and price comparison first-signs was the most reasonably price. Customer service was fantastic, Jackie emailed and posted my ergo promptly. My little one is now almost two and we are still using the ergo. We are going on holiday soon and we needed a good spacious bag and have settled for the ergo travel pack as it attaches to the ergo so our carrier won't be counted as extra baggage. Again service was amazing and prompt. I have recommended first-signs to friends. Thanks!

July 27, 2014
Unprompted review
Rated 5 out of 5 stars

We love our Ergo

I'm very happy with my purchase from First Signs. My new Ergo arrived in just 2 days and that was sent with courier! I would give 6 out of 5 stars for an excellent service and communication. Ergo carrier is so comfy(our boy is 17 lbs in 4 months). I have a back ache since I've had our baby. Ergo Baby carrier distributes his weight evenly and I'm not experiencing a back ache while baby wearing :) This was a bargain buy, I got my Zebra Ergo for £80! I deal! I would definitely recommend First Signs to anyone who is looking for a genuine Ergo Baby carrier. Thank you!

July 1, 2014
Unprompted review
Rated 5 out of 5 stars

My daughter and I love our ergo...would buy from Jackie again and again

We initially bought a black ergo, my daughter loved it, but it picked up every bit if fluff going. Contacted Jackie and she replaced it with a grey one, which looks amazing.

I used a material sling for my daughter till four months when I bought the ergo (after much research) Jackie was the cheapest legit seller.

My daughter loves it, she sleeps easily in it when we are out, she struggles to sleep in noise and still hasn't fallen asleep in the pushchair!

She's seven months now and loves front and back carry, although I'm not confident to do a back carry alone yet.

Best purchase! I highly recommend! And if you want cheapest legit seller with complete peace of mind, but from Jackie!

July 1, 2014
Unprompted review
Rated 5 out of 5 stars

Fast friendly service, great product

We were really pleased to find a reliable Ergo baby carrier supplier as we'd heard horror stories before about dangerous fakes. Jackie from First Signs was quick to respond and clearly knowledgable.
My friend has used an ergo baby for years, I asked if she wanted to sell to us, but no, still using it (daughter now aged 4!) Our baby went happily into it around 6months, and we've used it on and off since, he's now 2 and it's a really useful alternative to a buggy, has a roomy pocket at the front and his comfy with a 12kg kid on front or back. Was happy with the purchase (one of our most expensive for the baby) and the company we bought from. Should have followed the recommendation for dribble pads too, as tot still loves to chew the straps?!

March 9, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant, safe and supportive carrier

I wish that this was the only carrier we had bought. We started out with a BabyBjorn infant carrier - the baby really hated going in it and it did not support the carrier's back in the right places. Our lives changed with the Ergo Baby....we fly regularly and just love the freedom of being able to carry a 7 month old for hours on end with no back ache. He can sleep soundly, is warm, is close and comforted. We use the Ergo while doing our groceries at Tesco too.
I had a back fusion a couple of years ago, and suffer from inflammation of the lower back...the Ergo does not cause any flare ups, and I find that I am less likely to pull my back now than when I did not have an Ergo. I have stopped having back ache too.

Jackie is extremely helpful and understanding, very professional and does not try and talk you into buying the Ergo...the product simply sells itself because it really is that good.
If you are still unsure....you can take advantage of the 30 day money back guarantee...

January 5, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent quality product and very smooth purchase experience

I bought the ergobaby doll carrier for my granddaughter, who is two and a half. It is great quality and the zebra stripes are great - really stylish! She loves it, it's a bit big for her at the moment, but she has been able to carry her bears and other friends on her back okay. She going to be a big sister soon.so I'm sure it will really come into its own.
I was quite last minute buying it before xmas so I was very pleased and impressed with the excellent communication and prompt delivery. Nice to buy from a small company for a change!

January 5, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant

Bought an Ergo carrier for my baby. Brilliant service, Jackie is extremely responsible and helpful. Delivered instantly, well-packaged and the item is of immaculate conditions. Highly recommended

November 7, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent company - fast, friendly and genuine products!

After disappointment (with fake Ergos) elsewhere I was so happy to finally find this excellent reliable and genuine company. Website was clear of all the different options, prices were the best I found, Jackie was quick at replying my emails and even managed to get the Ergo in the post the morning she went on holiday! It arrived quickly and we've been happily using it ever since. Thanks First Signs for a genuine product and for fast delivery.

August 28, 2013
Unprompted review
Rated 5 out of 5 stars

Wish this was the only baby carrier I'd bought...

Jackie was most helpful demonstrating the Ergobaby carrier when I bought this from her. We have just been on holiday and the Ergobaby was brilliant as I could either give my 3 year old daughter a piggy back if she got tired on longer walks, or with my 7 month old son if he was bored of being strapped in the buggy. It folds down well and could fit in the small basket under my buggy.

It's a bit 'scary' getting a 7 month old on your back, at first - I need more practice, but he loves it when he's there. My daughter picked it up really quickly.

I occasionally suffer with inflammation in my back, but it doesn't seem to have been triggered by the Ergobaby. I did a school run ( about 1 mile) with my son in the baby Bjorn (an original version without extra back support) just before I got the Ergobaby and was glad to put him down, but did several miles with the older child with no problem in the Ergobaby. I used it round Tesco on my last shop to avoid the trolley fights... The baba sling has been good for a 'quick' carry, but I've usually felt the need to keep one hand round baby as it has not felt so secure, and have not used it over any distance.

I was glad there was a 30 day trial period, but I think I'll keep it for the next 3 years. The other carriers will be coming to a car boot sale near you soon!

July 23, 2013
Unprompted review

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