badly damaged my car, the driver damaged the front bumper badly, delivered the car into a dark area, so as not to see the damage, with a dashboard sign the clutch is over heated indicating reckless ab... See more
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See what reviewers are saying
A terrible Meet & Greet service! Waited 25 minutes at departures ( Manchester ) and 20 minutes at arrivals despite calling them to provide updates. At departures, the driver couldn’t get off quick... See more
Marjons Plymouth has recently introduced a sign in parking system. I signed in carefully but still received a parking fine. No way to contact First Parking, so I tried Marjon. Oh yes I'm told lots... See more
Brought our car back to us yesterday 30 minutes late onto the airports multi-storey carpark, it was poorly lite in there, the car was caked in mud inside and out!!! Apparently the ‘jet wash’ wasn’t wo... See more
Company details
Contact info
45 Gatwick Road, RH10 9RD, Crawley
- 0844 995 4995
- info@firstchoiceparking.co.uk
- www.firstchoiceparking.co.uk
1.1
Bad
228 reviews
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fantastic
We traveled on Christmas day and had to change our Car park from north to south.this was done straight away and collected our car from the north car park on our return.great service great price.will be using them again
January 23, 2014
Unprompted review
Reply from 1st Choice Parking Ltd
We appreciate your review and its good to hear that all ran so smoothly for you and I hope you had a wonderful christmas.
Thank you again
Great value for money and hassle free
The easiest car parking I have ever done for the best value for money.
January 23, 2014
Unprompted review
Reply from 1st Choice Parking Ltd
That is great to hear!! Thank you for taking the time to leave a review and I hope to see you again soon.
Very Good Service
Apart from the Post Code taking us to a different site via the Sat Nav was a very good service. If you call 15 mins in advance they will be there (traffic willing!) I made the mistake of not phoning earlier but the driver came with the car within 10 minutes which was vey good (they do say ring 15 mins earlier -- i missed this). All quick and efficient. Helpful on the phone and drivers both polite and helpful, reminding us of the £3 charge on leaving the car park. Yes, I recommend and very reasonable price indeed.
January 23, 2014
Unprompted review
Reply from 1st Choice Parking Ltd
I am sorry to hear that you went to the wrong site... I will check this to make sure it is technology gone wrong rather than our information ;-)
It is great to hear that our team were accommodating and got to you in a good time even without a call, we are generally prepared for all eventualities ;-)
It is also great to hear that you would recommend our services and I thank you for using us.
Very Professional
Done a great job helpful polite no problems what so ever
January 23, 2014
Unprompted review
Reply from 1st Choice Parking Ltd
Thank you for taking the time to leave a review of our service and I am glad to hear that everything is as it should be and your experience with us was as great as it should be.
Thank you
On time and very polite.
I would recommended you because you arrived on time looking very professional. You where confident and friendly. We felt reassured that you would look after our car. On arrival back you where on time and again very polite and friendly.
We will definitely use you again.
January 23, 2014
Unprompted review
Reply from 1st Choice Parking Ltd
It is great to hear that our team are remaining professional and friendly at all times making our service not only efficient and convenient but also a pleasant experience for our customers.
We always share reviews with our team so they can see that their hard work is appreciated so I thank you for taking the time to leave a review.
Please do not hesitate to contact us before you travel again as we often run discount offers for returning customers.
Thank you again
An excellent, value-for-money and customer-centred service
They are a very friendly service that operates very efficiently but not at the expense of customer service. We will definitely use them again and will recommend them to others
January 23, 2014
Unprompted review
Reply from 1st Choice Parking Ltd
Thank you for your kind words. It is always nice to hear that our hard work is showing in our service and we hope to see you back soon.
Thank you again
Good service but not right that you have to pay for parking at airport
For some reason the pick up and drop off was in the short stay car park and it cost £3 to get out.
January 23, 2014
Unprompted review
Reply from 1st Choice Parking Ltd
Unfortunately Gatwick airport changed their procedure and the use of the drop off point is no longer permitted. The most convenient place for the customer is the short stay so unfortunately we had to move here. Some customers tend to find this easier although few, including ourselves are thrilled about the exit fee. There is also a fee on entry but we do pay this for you to try and minimise cost to our customers. The fee is a pain but unfortunately unavoidable ;-(
GREAT FIRST CLASS SERVICE
I FOUND 1ST CHOICE PARKING TO BE GREAT SERVICE, THEIR DRIVERS ARE VERY PROFESSIONAL AND FRIENDLY. I HAVE USED 1ST CHOICE PARKING SEVERAL TIMES LAST YEAR AND I WILL USING THEM AGAIN THIS YEAR
January 23, 2014
Unprompted review
Reply from 1st Choice Parking Ltd
I am glad to hear that our team are being as efficient as ever and it is great to hear that you will be back again. We are always happy to offer discounts for returning customers. If you do not receive a discount automatically via email please do not hesitate to contact us so we can arrange this for you.
Thank you again
Professional, courteous and good value
Easy to book with polite staff. Good value and the car was delivered back promptly
January 23, 2014
Unprompted review
Reply from 1st Choice Parking Ltd
Thank you for taking the time to leave a review, we appreciate your kind words and thank you for using our services
Very efficient
Prompt and very straight forward, would recommend them.
November 12, 2013
Unprompted review
Reply from 1st Choice Parking Ltd
Thank you for taking the time to leave us your feedback.
I am glad that you liked our service and to hear that you would be happy to recommend us to others, thank you again
The best meet and greet experience I have ever had
Everything went very smoothly and on time. First Choice were even in the allocated car park before we got there in spite having phoned them only 15 minutes before our arrival.
When we arrived back they had the foresight to arrange to meet us in a covered car park to prevent us getting wet.
The price, including a discount, was less than we could have obtained even if we hadn't used their "meet and greet" service.
Michael Hough
November 11, 2013
Unprompted review
Reply from 1st Choice Parking Ltd
I am so glad to hear that everything was better than expected for you.
It is great to hear that our team are working hard to beat our 20 minute time promise and putting your needs as a priority particularly with regards to meeting you under dry covering.
I thank you for taking the time to leave your kind feedback.
We will continue to keep our prices affordable and hope to see you again in the future.
All went smooth
This is the third time we have used this service. met on time car returned on time. Drives very polite and friendly.
would recommend this service to anyone.
November 11, 2013
Unprompted review
Reply from 1st Choice Parking Ltd
Its always great to hear when someone is so happy they use us again and again and I hope our team continue to keep up the good work and we see you again in the future.
Please do not hesitate to contact us before you travel so you can take advantage of the special offers for repeat customers.
Thank you for choosing 1st Choice Parking!
First Choice Parking our experience.
We have used First Choice Parking several times now and on the whole the service has been good.
On one occasion they were late delivering the car, as a means of compensation the paid the exit fee from the car park.
November 11, 2013
Unprompted review
Reply from 1st Choice Parking Ltd
Thank you for your honest feedback. I am sorry to hear that we ran late, but glad that the team tried to rectify their error by covering your exit fee and I hope this was a satisfactory means of apology for you.
I hope that you continue to use our service and we see you again in future.
Please contact us before you travel as we often have offers for repeat customers.
Reply from 1st Choice Parking Ltd
Thank you! We will continue to remain competitive with our prices and will continue to work hard so hope the service is even better next time we see you.
exellent service, hassle free
It was a very good service at a very good price and I would definitely use them again.
November 11, 2013
Unprompted review
First class service would recommend to all my friends
Drop off and pickup was first class no delay whatsoever. Very friendly and professional service if only all business were run this way.
November 11, 2013
Unprompted review
Reply from 1st Choice Parking Ltd
That is so great to hear, your feedback is really appreciated and makes all of our hard work worth while.
We hope to see you back in the future and please contact us before you travel to take advantage of our offers for repeat customers.
Thanks again
Quick, easy, no hassles!
We had 3 cars booked in, the guys were there waiting to pick the cars up when we arrived and once back from our holiday only had to wait 10 minutes for them. Quick, easy and hassle free! Will def use again!
November 10, 2013
Unprompted review
Reply from 1st Choice Parking Ltd
So glad that everything went as well as it should and I thank you for taking the time to review our service.
We hope to see you again soon and please let me know before you travel as we are happy to offer multiple car discounts and repeat customers
.Very accurate with their time at meeting you when you give them the flight details
Have used this company several times and certainly will continue to use them evry time I need to go ona flight
Saves trying to park your car and then waiting for a bus to take you to the terminal
Very good way to start your holiday with no problems at the airport
I would always recomend them every time
November 10, 2013
Unprompted review
Reply from 1st Choice Parking Ltd
Thank you for your kind review of our service. It is always great to hear when a customer has used and been pleased with our service many times and we appreciate your custom!!
Thank you again!
excellent service
Came to selected car park was met by chap from first service ,looked over car signed paper and was left close to entrance of airport and left to continue rest of hols,on return called first service car was returned in same condition as we left it ,very please ,very efficient service
November 10, 2013
Unprompted review
Excellent service and very accurate on time
November 10, 2013
Unprompted review
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