I came in for a cash withdrawal and was quickly helped by Mike Vaughan. I was in and out in 5 minutes and had a pleasant experience with Mike during our interaction, great job.
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See what reviewers are saying
Jeanne was extremely helpful and very professional in helping me with my issue. She also offered insight into how to make our money grow which was greatly appreciated.
Company replied
Jessica Hite, at the Roseville, CA location, is incredibly professional, knowledgable, patient, and kind. Our family is going through some very difficult things and Jessica has been right there wi... See more
Company replied
Would like to express my appreciation for the help provided by Mr Michael Chesley in resolving a problem with my account. He took the time to understand the problem and also was very helpful in walk... See more
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Company details
- Federal Credit Union
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Roseville Community
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Contact info
1210 Roseville Parkway, 95678, Roseville, CA, United States
- +1 855-855-8805
4.7
Excellent
73 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Jessica Hite is Number 1 in Financial Solutions
Jessica Hite continues to assist me in every need or question I have. She is highly dependable. Jessica has gone above and beyond to help me. She has consistently assisted me over the past year. I highly recommend Jessica for any services needed at First Tech, Roseville, CA
October 1, 2025
Unprompted review
Reply from First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
The awesome Jessica Hite!
Jessica Hite was our bank representative… she was not only smart, informative, but quick! I hope she is continues working for this bank, because she is a gem!
September 30, 2025
Unprompted review
Reply from First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jessica Hite was the best customer…
Jessica Hite was the best customer service rep and so fast and amazing! I highly recommend the Roseville Branch and LOVE Jessica! She helped me open my accounts and is always smiling!
September 25, 2025
Unprompted review
Reply from First Tech - Roseville Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
I came in today for general account…
I came in today for general account support and I received top tier service from Devin in the Roseville branch. Devin connected with me on the human level and was intentional getting to know me more to help discover my banking needs.
Thank you!
September 16, 2025
Unprompted review
Reply from First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Mike Vaughan at the Fist Tech Roseville…
Mike Vaughan at the Fist Tech Roseville Ca experience center was amazing, very efficient and courteous.
September 13, 2025
Unprompted review
Reply from First Tech - Roseville Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Eric Pseat is our great premier Financial…
Eric Pseat is our Premier Financial Representative. Eric is simply a phone call or email away. Eric is always pleasant and efficient. We are lucky to have Eric's help!
September 3, 2025
Unprompted review
Reply from First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Opening checking account
Krishna Rajagopal, Thank you for your patience and extremely help while opening an account in First tech.
July 16, 2025
Unprompted review
Reply from First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
The chat help was spectacular
The chat help was spectacular. Madison was great — clear spoken and thorough.
August 19, 2025
Unprompted review
Reply from First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Mike VaughenI love Mike
Mike VaughenI love Mike, he is helpfully, and kind. I can come to him for any question and he is always willing to help me .
August 16, 2025
Unprompted review
Reply from First Tech - Roseville Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Great personal service
My wife and I needed help in setting up an account for our Trust. Mike V and Jessica H. were great. They remembered working with us previously, and asked questions that helped guide us through the process. Thanks for your great team.
August 15, 2025
Unprompted review
Reply from First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Go see Devin!
Devin was extremely helpful with my withdrawal. I was greeted with an amazing smile, and friendly attitude. I love having Mr. Harris as my personal banker!
- Colin
August 9, 2025
Unprompted review
Reply from First Tech - Roseville Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Excellent service!
Devin was very helpful in explaining all of our options and helped guide us with all of our financial needs. Excellent service!
August 9, 2025
Unprompted review
Reply from First Tech - Roseville Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
First Tech is the best
Have been working with Devin to help me navigate managing accounts as we are set up. Level of professionalism balances by small town friendliness Highly recommended.
August 8, 2025
Unprompted review
Reply from First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Devin was a amazing guy to work with 5…
Devin was a amazing guy to work with 5 stars
August 8, 2025
Unprompted review
Reply from First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
What made my experience great was the communication
What made my experience great was talking to Marisa and give me so much information on my car loan and such a sweet heart talking very kind with great customer service
August 4, 2025
Unprompted review
Reply from First Tech - Roseville Community
We’re always here to help. 🙌
Nelson was very patient and…
Nelson was very patient and professional and walked me thru the steps I needed to take to complete my transaction.
July 29, 2025
Unprompted review
Reply from First Tech - Roseville Community
Thanks for being a part of the First Tech community, Doreen!
Afsi is a gem
My husband and I needed assistance with obtaining a loan to help our son purchase an airplane. Afsi Pour in the Roseville, CA office was very helpful in finding a way to meet our needs. Once that was completed, she notified us of beneficial short term interest rate accounts as well as put us in touch with their investment advisors. Afsi calls me periodically to keep us apprised on interest rates and changes that are happening. She is a gem!
July 11, 2025
Unprompted review
Reply from First Tech - Roseville Community
We love hearing about your great experiences with our team!
Absolutely love the First Tech family
Absolutely love the First Tech family. They are always there when you need them and make you feel right at home. My family has been apart of First Tech since HP and Addison Avenue. Will always recommend them. If you are stopping by the Roseville branch make sure to ask for Devin, he is always extremely helpful!
July 11, 2025
Unprompted review
Reply from First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
I received excellent customer service…
I received excellent customer service from Mike Vaughan at the Roseville Parkway branch. He was friendly, knowledgeable, and made my banking experience enjoyable. They went out of their way to accommodate my needs after a miscommunication with the call center. Truly impressed, again, with FTFCU.
July 9, 2025
Unprompted review
Reply from First Tech - Roseville Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Reply from First Tech - Roseville Community
Thank you for trusting us! 🚀
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