Jeanne was extremely helpful and very professional in helping me with my issue. She also offered insight into how to make our money grow which was greatly appreciated.
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Would like to express my appreciation for the help provided by Mr Michael Chesley in resolving a problem with my account. He took the time to understand the problem and also was very helpful in walk... See more
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Jessica Hite, at the Roseville, CA location, is incredibly professional, knowledgable, patient, and kind. Our family is going through some very difficult things and Jessica has been right there wi... See more
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I called to inquire about the limit on my LOC. Teshia Nelson answered my question, asked a few questions, and explained that I had other/better options. She could have just answered my question and le... See more
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Company details
- Federal Credit Union
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Roseville Community
Written by the company

Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)

Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

Contact info
1210 Roseville Parkway, 95678, Roseville, CA, United States
- +1 855-855-8805
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Mike Vaughan at the Fist Tech Roseville…
Mike Vaughan at the Fist Tech Roseville Ca experience center was amazing, very efficient and courteous.

Reply from First Tech - Roseville Community
Eric Pseat is our great premier Financial…
Eric Pseat is our Premier Financial Representative. Eric is simply a phone call or email away. Eric is always pleasant and efficient. We are lucky to have Eric's help!

Reply from First Tech - Roseville Community
Opening checking account
Krishna Rajagopal, Thank you for your patience and extremely help while opening an account in First tech.

Reply from First Tech - Roseville Community
The chat help was spectacular
The chat help was spectacular. Madison was great — clear spoken and thorough.

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Mike VaughenI love Mike
Mike VaughenI love Mike, he is helpfully, and kind. I can come to him for any question and he is always willing to help me .

Reply from First Tech - Roseville Community
Great personal service
My wife and I needed help in setting up an account for our Trust. Mike V and Jessica H. were great. They remembered working with us previously, and asked questions that helped guide us through the process. Thanks for your great team.

Reply from First Tech - Roseville Community
Go see Devin!
Devin was extremely helpful with my withdrawal. I was greeted with an amazing smile, and friendly attitude. I love having Mr. Harris as my personal banker!
- Colin

Reply from First Tech - Roseville Community
Excellent service!
Devin was very helpful in explaining all of our options and helped guide us with all of our financial needs. Excellent service!

Reply from First Tech - Roseville Community
First Tech is the best
Have been working with Devin to help me navigate managing accounts as we are set up. Level of professionalism balances by small town friendliness Highly recommended.

Reply from First Tech - Roseville Community
Devin was a amazing guy to work with 5…
Devin was a amazing guy to work with 5 stars

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What made my experience great was the communication
What made my experience great was talking to Marisa and give me so much information on my car loan and such a sweet heart talking very kind with great customer service

Reply from First Tech - Roseville Community
Nelson was very patient and…
Nelson was very patient and professional and walked me thru the steps I needed to take to complete my transaction.

Reply from First Tech - Roseville Community
Afsi is a gem
My husband and I needed assistance with obtaining a loan to help our son purchase an airplane. Afsi Pour in the Roseville, CA office was very helpful in finding a way to meet our needs. Once that was completed, she notified us of beneficial short term interest rate accounts as well as put us in touch with their investment advisors. Afsi calls me periodically to keep us apprised on interest rates and changes that are happening. She is a gem!

Reply from First Tech - Roseville Community
Absolutely love the First Tech family
Absolutely love the First Tech family. They are always there when you need them and make you feel right at home. My family has been apart of First Tech since HP and Addison Avenue. Will always recommend them. If you are stopping by the Roseville branch make sure to ask for Devin, he is always extremely helpful!

Reply from First Tech - Roseville Community
I received excellent customer service…
I received excellent customer service from Mike Vaughan at the Roseville Parkway branch. He was friendly, knowledgeable, and made my banking experience enjoyable. They went out of their way to accommodate my needs after a miscommunication with the call center. Truly impressed, again, with FTFCU.

Reply from First Tech - Roseville Community
Fast efficient and welcome environment

Reply from First Tech - Roseville Community
Appreciate First Tech's Premier services
I really like having First Tech's Premier service. It has been very helpful to have Taaniya available to talk to directly and to assist with my and my mother's needs.
Side note, also really like the recent update to online banking to make the CD expiration dates visible on the dashboard and simplify the CD renewals process when you need to make a change.

Reply from First Tech - Roseville Community
Very Happy with First Tech FCU and our premier banking
The personal attention and response time to our questions/needs is awesome! We've had a few "weird" things that needed xtra attention, and Taaniya was very helpful! We are happy with all the FTFCU staff! Just wish there were more locations ;)

Reply from First Tech - Roseville Community
AFSI ROSEVILLE, CA
when go to the Roseville Ca branch , Afsi always takes care of me and my wife. She has helped me out in multiple situations such as merchant services, personal banking, and setting up loans and credit cards. she is always a great help and i really appreicate her and the rest of this team.
She has helped me for the last few years and i am grateful for her quality service

Reply from First Tech - Roseville Community
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