First Tech - Santa Rosa Community Reviews 

Sophia was great to work with. She took the opportunity to look over all of our accounts and took great care of us. She answered all of our questions and set up our new accounts with ease.
Thanks again!

I recently lost my husband, as he passed away. I believe the branch could benefit from being trained in Survivor relations. As I have other banking experiences, since my husband passed away that have assisted me greatly in settling his account and his affairs.
I find the branch employees, friendly, but not available to help with questions or issues as much as I need. I have experienced in one associate a lack of training and a lack of knowledge about how to help me pursue my questions.

Sophia Freedman is amazing

Great experience getting new debit cards for my accounts as well as upgrading my accounts to higher yield rewards. Dallas Carter was extremely helpful and courteous.

First Tech understands the value of providing excellent customer service, and they deliver it every time. The staff is knowledgeable, courteous, friendly and does whatever needs to be done to meet the customer's needs.
The level of services and technology is equal to other financial institutions, and you get the added bonus of working with people who care about helping out their customers.
Highly recommended.

Amanda Urias went out of her way to help and provide some of the most complete help and information regarding my finances. New to all of the ins and outs of the choices was daunting, she is amazing-and she assisted with getting me on board and in touch with the rest of her team members to assist even further. I never felt judged or as if my question was the wrong one to ask. Highly recommended. Even if you do not have much-some is enough.

Great experience at the Santa Rosa branch. I have been banking there for a long time and special kudos to Amanda. She helped me clean up several accounts, suggested options and was super clear and comfortable to talk to.

The representative reached out to me by phone to make an appointment, and this is something I had been meaning to do. When I met with Dallas Carter, he helped me with a strategy for a CD that was maturing. He answered all my questions about my account and how to take advantage of its benefits, and also explained other available services. Dallas was friendly, knowledgeable, and very helpful. Excellent service and a pleasant experience.

I spoke with Amanda Vegaz from First Tech she was very kind and knowledgeable.

Sophia help me out a lot when it comes to helping me banking.

Amanda Urias has been very helpful in getting me the correct bills for my Africa trips. She has been very patient and checked each bill to ensure there were no marks or rips and that they were printed in 2013 or soon. I appreciated her kindness and professionalism.

For the first time in my life I feel like I have a personal Financial Advisor and a Banker who knows me and my family and our needs in Mayra Jimenez-Metoyer at First Tech in Santa Rosa. Mayra remembers me! Thanks to her warmth and truly caring ways I don’t just walk in and out of just another bank where they don’t know me as any different than the last customer who walked in and out.
Mayra truly cares about her customers as people that she genuinely likes and wants to know better. When we sold a home in Napa and needed advice on how to invest the proceeds she knew just how to advise us so that we felt confident with the choices we made that day.
I have been a member of First Tech for many years and I just want to thank her and say what a difference Mayra has made in making my experience fresh and welcoming and something I look forward to!

Sophia Freedman is amazing to work with. She very professional and highly recommended.

Amanda Urias provided awesome support for all my questions. She was patient, knowledgeable, and efficient. I always have a great experience at First Tech!

Amanda Urias has always been very helpful to me and she responds quickly to my calls and inquiries. I look forward to working with her in the future.

Myra was awesome, reassuring, very thorough & calmed me right down with my scam scare.

Mayra is an excellent account representative. She always has a better idea on how to maximize interest earnings w certificates of deposits. Thanks again for your expert and friendly advice

We are new to First Tech Federal Credit Union and were in need of a personal loan. We were helped by Sophia and had a great experience from start to finish! She was extremely helpful and kind. I would definitely recommend!!

Amanda Urias makes banking easy and comfortable. She is always accommodating and knows my husband and I like to bank in person. She is patient and teaches us how to do things online keeping us up to date. We are grateful to have a banker that cares and knows our preferences.

Amanda Urias has been very professional in helping me to establish a new certificate. She kept in-touch by phone and set up our appointment for this morning. She enabled me to earn the best rate possible, and also updated my other accounts to reflect my designated beneficiaries (POD). I appreciate her friendly and patient manner, as well as her willingness to answer any questions I may have in the future. Thank you, Amanda.