She started by spelling her name after introducing herself. That was important to me. She helped me with my request and then let me know I have rewards I didn’t know I had. She sent me info on how... See more
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Attention to details. Shari was thorough and very kind. She spent extra time to help me set up Zelle. And she straightened out several things in my online banking. She has great customer service skill... See more
Company replied
I am out of the state and needed cashiering services. Though it took aver an hour, the representative that helped me was a gem. She took her time making sure everything was 100% accurate. Spelling, na... See more
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NowI walked in having a bad day going through both personal and financial difficulties that have been ongoing for longer than I care to mention however having met Jah many of the problems I found... See more
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Company details
- Federal Credit Union
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - State Street
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Contact info
1550 State Street, 97301, Salem, OR, United States
- +1 855-855-8805
4.7
Excellent
78 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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My online banking was blocked and the…
My online banking was blocked and the Customer Service couldn’t fix it. Viviana was so helpful and took care of the problem.
February 6, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Chai Voraphet made it so easy to take…
Chai Voraphet made it so easy to take care of the issue that I had.
February 5, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
I have banked at First Tech for many…
I have banked at First Tech for many years. My branch has always taken care of me and my money. Vanessa is friendly and knowledgeable and manages this branch very well. Cathy helped me on my last visit. She knows me by name and has helped me with accounts to earn more money.
January 20, 2026
Unprompted review
Reply from First Tech - State Street
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
First Tech has always bern do good to…
First Tech has always bern do good to me. Cathy is helpful snd friendly. I recommend FT.
February 4, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Michelle is the best!
Michelle is the best! She set up accounts flawlessly with a great attitude for both my partner and I, answering questions with ease and being very thorough about everything. Highly recommend.
February 2, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
I had a great experience and I great…
I had a great experience and I great service, thanks to Angel
February 2, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Viviana was sweet and helpful thank you…
Viviana was sweet and helpful thank you for your help.
January 30, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Cathy was great
Cathy was great. Helped me get the answers for a dispute with my account.
January 30, 2026
Unprompted review
Reply from First Tech - State Street
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Jah is great and was able to help me…
Jah is great and was able to help me quickly and professionally. I appreciate First Tech staff always. Thank you!!
January 30, 2026
Unprompted review
Reply from First Tech - State Street
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Great service
Viviana was able to get me set up for exactly what I can in for and it was a simple quick process!
January 30, 2026
Unprompted review
Reply from First Tech - State Street
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
I was treated very kindly and instead…
I was treated very kindly and instead of having an appt (for luck there was an opening) they were able to meet my needs right away! Also, Jah was very helpful in explaining options to me.
Thank you First Tech!
January 29, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jah did a wonderful job.
January 29, 2026
Unprompted review
Reply from First Tech - State Street
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
These folks always have patience with…
These folks always have patience with me when I fail to make things work with their mobile banking; which is also 5stars. Thanks Jah!
January 29, 2026
Unprompted review
Reply from First Tech - State Street
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jah helped me a lot
Jah helped me a lot. First Tech always is great. Jah is a great person and a big help.
January 28, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jah helped me replace my debit card
Jah helped me replace my debit card. She was friendly and professional.
January 23, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Best experience ever
I am out of the state and needed cashiering services. Though it took aver an hour, the representative that helped me was a gem. She took her time making sure everything was 100% accurate. Spelling, names, the amount was checked several times throughout the conversation. She walked me step by step, told me what she was doing, and made sure she verified before submitting. Because of this interaction, I would recommend First Tech hands down.
January 13, 2026
Unprompted review
Reply from First Tech - State Street
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
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