She started by spelling her name after introducing herself. That was important to me. She helped me with my request and then let me know I have rewards I didn’t know I had. She sent me info on how... See more
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Attention to details. Shari was thorough and very kind. She spent extra time to help me set up Zelle. And she straightened out several things in my online banking. She has great customer service skill... See more
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I am out of the state and needed cashiering services. Though it took aver an hour, the representative that helped me was a gem. She took her time making sure everything was 100% accurate. Spelling, na... See more
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NowI walked in having a bad day going through both personal and financial difficulties that have been ongoing for longer than I care to mention however having met Jah many of the problems I found... See more
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Company details
- Federal Credit Union
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - State Street
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Contact info
1550 State Street, 97301, Salem, OR, United States
- +1 855-855-8805
4.7
Excellent
78 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Jah Huston from State St in Salem was…
Jah Huston from State St in Salem was really helpful and kind. 100% recommended.
January 8, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jah was absolutely wonderful
Jah was absolutely wonderful. She helped me set up a transfer account. She kind and professional.
January 8, 2026
Unprompted review
Reply from First Tech - State Street
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Jah was awesome thank you for your…
Jah was awesome thank you for your service
January 7, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
26th yr as a member
Learned today was my 26th yr as a member of 1st Tech CU. Wow that long. Doesn't seem like it. I have always found the staff at the credit unions friendly and helpful whether it was in Oregon branches or in Idaho. I joined this CU when it opened a branch in Springfield,Oregon. Here's to many more years!
January 2, 2026
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jah helped me today with my escrow…
Jah helped me today with my escrow account.
December 31, 2025
Unprompted review
Reply from First Tech - State Street
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Jah was amazing today!
December 31, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jah made my transaction quick and…
Jah made my transaction quick and efficeint
December 31, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jah has helped me on several occasions…
Jah has helped me on several occasions always asks about my wife and family I love fort tech state street
December 31, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jah helped me with my transaction today…
Jah helped me with my transaction today she’s awesome, I’ve been banking with first tech for 45 years state street is my go to!
December 30, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Vanessa and Michelle were a huge help…
Vanessa and Michelle were a huge help today. Answered all my questions.
December 18, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Great help when Icalled
I worked by phone with the most wonderful, patient & competent employee in setting up my new accounts. I think her name was Veronica, but forgot to write it down. Please check. She deserves a lot of credit. Thank you so much!
Donna S Miller
Seaside, OR 97138
December 1, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Angel's outstanding service
Yesterday, Angel in the Salem branch provided us with amazing and outstanding services. She knew the products we were discussing and added insight to other questions. On top of that she was a pleasure to meet and work with.
October 30, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Viviana was very pleasant and helpful
Viviana was very pleasant and helpful. She processed my credit card payment and asked if there was anything else she could do for me. Thanks for having such wonderful staff.
October 27, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jah was pleasant and knowledgeable
Jah was pleasant and knowledgeable
October 22, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
5 Star review. Thank you.…
I was very happy talking with Jeanie who walked me though setting up a new certificate. Her customer service was excellent. I also called back with a question and spoke with a different person. He also has great customer service.
October 16, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
I had the pleasure of working with…
I had the pleasure of working with Cathy at First Tech Federal Credit Union on State Street in Salem, Oregon, and I couldn’t be more impressed with her outstanding customer service. From start to finish, she was professional, attentive, and incredibly knowledgeable. Her friendly demeanor and genuine care for her members made the experience smooth and stress free. Thanks Cathy for a job well done!
September 11, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Very knowledgeable staff
Very knowledgeable staff. Helped me with my accounts and then shared with me how to view on web site. Thank you for your wonderful staff.
August 14, 2025
Unprompted review
Reply from First Tech - State Street
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Viviana was very helpful
Viviana was very helpful, courteous and professional during my visit at First Tech Federal Credit Union today. She represented First Tech very well. Thank you.
August 8, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Angel
Angel, our thanks to for your patience and help today! We appreciate you so much!
July 22, 2025
Unprompted review
Reply from First Tech - State Street
Thank you for your kind words, Penelope! 💙
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