First Tech - Wilsonville Reviews 

81
TrustScore 5 out of 5

4.8

30200 Southwest Boones Ferry Road, 97070 Wilsonville, OR, US


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Rated 5 out of 5 stars

I have been a member of this credit union for 53 years, when it was started as another benefit for employees of Hewlett-Packard (HP). I have always found that the employees of First Tech Federal... See more

Company replied

Rated 5 out of 5 stars

Shari was very attentive, several times she had to find out and consulted regarding the issue I facd, (OTHER REPS BEFORE DID NOT FIND A SOLUTION)'shw was efficient ,clear ,friendly and solved the issu... See more

Company replied

Rated 5 out of 5 stars

Nisha was excellent in explaining next steps for my certificates of deposits that were maturing this week. Above and beyond that she was friendly and sincere. She even wished me a Happy Birthday 😎. C... See more

Company replied

Rated 5 out of 5 stars

Ahmed Hassan was extremely helpful and courteous in solving my issue with my credit card being locked while I was on vacation in China. Rather than leaving it at that, he informed me that I was missin... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Wilsonville

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
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Contact info

  • 30200 Southwest Boones Ferry Road, 97070, Wilsonville, OR, United States

  • +1 855-855-8805

4.8

Excellent

TrustScore 5 out of 5

81 reviews

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4.8

All reviews

(81)

4,081 reviews in the last 12 months

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Rated 3 out of 5 stars

They can't get rebates working…

They can't get rebates working correctly. First Tech gives a RewardsChecking rebate of 0.5% on HomeLoans that are owned by FirstTech.
If you pay these with their BillPay service from the RewardsChecking account they DON'T QUALIFY. This is STUPID!!
You MUST pay the mortgate directly with a transfer from that SAME RewardsChecking account.
The description of the rebate doesn't say that a Bill Payment from THE SAME ACCOUNT won't work. I missed 6+ months of rebates because of this hidden 'trick'. I had to change to a transfer method. So far even that has only worked once. I'm still fighting to get this corrected. Watch the RewardsChecking carefully if you expect this rebate (Probably < 1% of their customers)

April 5, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Please reach out to us at socialreviews@firsttechfed.com so we can better understand the situation. We’re truly sorry for your experience and understand how frustrating this must have been.

Rated 5 out of 5 stars

Jose Flores Solved My Problem

I have been a member of this credit union for 53 years, when it was started as another benefit for employees of Hewlett-Packard (HP). I have always found that the employees of First Tech Federal Credit Union are extremely polite and eager to please you. However,
Jose Flores
CXC: Rep II
Sales & Service
was exceptional. He handled the problem of my checks being misprinted. And the phone call was enjoyable and left me smiling.

July 13, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Tracy walk me thru each step to restart…

Tracy walk me thru each step to restart my automatic payment.

July 8, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Super friendly and knowledgeable loan…

Super friendly and knowledgeable loan origination process with Cady in Wilsonville ! All of our questions were answered and signing documents was quick and easy!

July 6, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Working with David Marsten has been a…

Working with David Marsten has been a pleasure. He's attentive, informed and willing to go the extra mile to help us ensure we are investing wisely!

July 1, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Absolute dream to work with

Absolute dream to work with, Jennifer at boulder location is a team player, explains details thoroughly and gives you the best feedback you need!

July 1, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Shari was veryattentiv provided excellent service!

Shari was very attentive, several times she had to find out and consulted regarding the issue I facd, (OTHER REPS BEFORE DID NOT FIND A SOLUTION)'shw was efficient ,clear ,friendly and solved the issues.The service was outstanding.Ora

June 25, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Lillian has a professional manner

Lillian has a professional manner. She is friendly, personable and most efficient.

June 26, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

I was going to visit the Wilsonville…

I was going to visit the Wilsonville branch to have a certificate, but everything is done on the phone and very quickly done. Jeanne had a great customer service & made everything very easy for me. The first time David Marston helped me a lot and Dieh Behzadrad after that. Everyone in this branch has a great customer service skills and I am very happy to have my money in this bank. Thank you!

June 26, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Britton Hellman

Britton Hellman , very friendly, super nice,and know what his doing.and very patient.

June 12, 2026
Unprompted review
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Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

I appreciate the friendliness of Jose

I appreciate the friendliness of Jose. He was very helpful and professional in responding to my request. He went over and beyond making every effort to accommodate. I was able to get my business done and am very satisfied with the outcome.

June 15, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Employee Roe

Roe was really great and helped me a lot.

June 8, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Nisha was excellent in explaining next…

Nisha was excellent in explaining next steps for my certificates of deposits that were maturing this week. Above and beyond that she was friendly and sincere. She even wished me a Happy Birthday 😎. Congratulations for having her on your staff

June 8, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Charity was clear and quick with my…

Charity was clear and quick with my response. 1st Tech is the best credit union around! I love having real people to talk to and see when I go to the bank.

June 1, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

David was very helpful

David was very helpful. He got everything setup exactly as I wanted.

May 15, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Marissa walked me through the process…

Marissa walked me through the process of changing my online banking user name. She was courteous, friendly, and professional.

Thank you Marissa.

May 15, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Everyone was extremely helpful

Everyone was extremely helpful, including Erin and Britton. I love 1st Tech. Long time member planning on staying forever .

May 13, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Shane was an awesome representative

Shane was an awesome representative. He was able to remedy or fix my issue very quickly and he was very knowledgeable helpful.

May 8, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

David Marston helped me make some…

David Marston helped me make some excellent decisions regarding my account today! Thank you so much for your patience and support today, David!

May 6, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Michaela was most pleasant …

Michaela was most pleasant to work with. She stated her business with me clearly and we were done in just a couple of minutes.

May 6, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

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