First Tech - Wilsonville Reviews 

78
TrustScore 5 out of 5

4.8

30200 Southwest Boones Ferry Road, 97070 Wilsonville, OR, US


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Rated 5 out of 5 stars

Super friendly and knowledgeable loan origination process with Cady in Wilsonville ! All of our questions were answered and signing documents was quick and easy!

Company replied

Rated 5 out of 5 stars

Shari was very attentive, several times she had to find out and consulted regarding the issue I facd, (OTHER REPS BEFORE DID NOT FIND A SOLUTION)'shw was efficient ,clear ,friendly and solved the issu... See more

Company replied

Rated 5 out of 5 stars

I was going to visit the Wilsonville branch to have a certificate, but everything is done on the phone and very quickly done. Jeanne had a great customer service & made everything very easy for me. Th... See more

Company replied

Rated 5 out of 5 stars

Working with David Marsten has been a pleasure. He's attentive, informed and willing to go the extra mile to help us ensure we are investing wisely!

Company replied


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Wilsonville

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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Community commitment
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Contact info

  • 30200 Southwest Boones Ferry Road, 97070, Wilsonville, OR, United States

  • +1 855-855-8805

4.8

Excellent

TrustScore 5 out of 5

78 reviews

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4.8

All reviews

(78)

3,922 reviews in the last 12 months

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Rated 5 out of 5 stars

Helped me with international travel and more!

Ahmed Hassan was extremely helpful and courteous in solving my issue with my credit card being locked while I was on vacation in China. Rather than leaving it at that, he informed me that I was missing out on completely free no-strings-attached benefits that I could be earning that I wasn't taking advantage of. I was a little skeptical at first, but he stepped me through it and helped me out. Thanks Ahmed!

April 23, 2026
Unprompted review
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Reply from First Tech - Wilsonville

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

The agent was very helpful and answered…

The agent was very helpful and answered all my questions in a timely manner and I was very pleased with his service.

April 21, 2026
Unprompted review
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Reply from First Tech - Wilsonville

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Complete Customer Care

Everything I needed she took care of

April 16, 2026
Unprompted review
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Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

fraud issue

Despite a serious fraud issue, First Tech was able to provide reassurance and utlimately, a resolution to the issue.

March 28, 2026
Unprompted review
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Reply from First Tech - Wilsonville

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

I appreciated the call from David…

I appreciated the call from David today. I immediately followed his recommendation to transfer funds which I should have done previously. I will consider the other option regarding the credit card. I have always had good assistance from First Tech regarding money investment and movement.

March 17, 2026
Unprompted review
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Reply from First Tech - Wilsonville

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Thank you a lot for your help to answer…

Thank you a lot for your help to answer my questions . As usual it's always very useful Best regards

February 26, 2026
Unprompted review
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Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Knowledgeable and efficient

Shari was very knowledgeable and patient and efficient. I enjoyed dealing with her.

February 10, 2026
Unprompted review
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Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

The Representative

The rep. was so kind, she help me to solve my request. Very clear instructions.

February 9, 2026
Unprompted review
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Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

David Marston - Friendly and Helpful

David Marston was very friendly and exceedingly helpful with a number of issues with which we recently became aware. You very willingly walked us through our concerns to ensure we were completely satisfied. Thank you, First Tech and David – a winning team!

January 28, 2026
Unprompted review
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Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Had a complicate process

Had a complicate process. Muhammed Khalid was kind and patient and very professional. Took time to explain all options and help me choose the best one for me. He made the process so much fund and that was good as I was actually dreading what I thought would be a mess of complicated, don't, cant's, can't get here from there. If he live anywhere close, I would invite him to be a fishing buddy. Thanks for employing such incredible people.

January 27, 2026
Unprompted review
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Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Francisco energy was amazing and he…

Francisco energy was amazing and he tried to help me with any questions I had or concerns, I’ll definitely be calling him back soon

January 29, 2026
Unprompted review
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Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Possible fraudulent call and getting reassurance

I spoke with Mike regarding a possible fraudulent phone call, he gave me information to ease my mind regarding the call and how to spot calls like that in the future. Mike was friendly and reassuring and went out of his way to make me feel better.

January 23, 2026
Unprompted review
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Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

I would like to give a shout out to…Dave Matson

I would like to give a shout out to Dave Marston.
After going in the bank to discuss an email that I received about my CD's, I left knowing that Dave had my best interest in mind and felt well taken care.
Dave takes his time to make sure I understand all of the options available. He is very personable, professional, knowledgeable, and a great asset to First Tech.

January 16, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Nicole and Eureka went out of their way…

Nicole and Eureka went out of their way to help me recover $3000 from Venmo. Nicole followed up on a regular basis to check on the status. Nicole deserves a "gold star" and maybe a raise. At least, both of these ladies should be recognized for outstanding customer service. We've been members since 1975 and feel valued because of people like Nicole and Eureka -- they are amazing representatives for First Tech.

January 12, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Great service and customer attention

Great service and customer attention. I called with a few questions and was helped immediately and the rep (David) even followed up with helpful information over the email. I'd recommend First Tech. Credit unions are the way to go.

January 15, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Kumar S

Kumar S. was so helpful and knowledgeable.

January 12, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

I’ve been a member for 36 years

I’ve been a member for 36 years. I have always liked FT from the beginning. I always wondered why people still use banks!

Today is another example. I had a need and they delighted me by offering a solution I was unaware of. It’s a great organization. I’ll never leave.

January 8, 2026
Unprompted review
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Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Alana solved two problems no one else…

Alana solved two problems no one else at First Tech had been able to solve for months! Alana was an excellent listener and brilliant thinker.

January 6, 2026
Unprompted review
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Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

My overall experience with my Premier…

My overall experience with my Premier Financial Representative has been fantastic. I've been very pleased with the service received.

January 6, 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

First Tech is a Valuable Financial Partner

The First Tech premier financial representative has made my banking experience seamless, reducing the friction which comes with trustworthy financial moves online for security. My representative AJ Huy has made everything easy for me. I just have to ask a question and I get trustworthy advice and things get done to my satisfaction. This has covered everything from renewal of CDs to how to raise my NCUA coverage limits. This is a very valuable service!

October 6, 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

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