First Tech - Wilsonville Reviews 70

TrustScore 5 out of 5

4.8

30200 Southwest Boones Ferry Road, 97070 Wilsonville, OR, US


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See what reviewers are saying

Rated 5 out of 5 stars

Teshia was so helpful & very patient helping me with questions I had. She also had great suggestions how I could get more rewards in my accounts. Plus she made all the changes for me so I didn't have... See more

Company replied

Rated 5 out of 5 stars

Ahmed Hassan was extremely helpful and courteous in solving my issue with my credit card being locked while I was on vacation in China. Rather than leaving it at that, he informed me that I was missin... See more

Company replied

Rated 5 out of 5 stars

Marissa walked me through the process of changing my online banking user name. She was courteous, friendly, and professional. Thank you Marissa.

Company replied

Rated 5 out of 5 stars

Staff at this branch are outstanding. Britton has been absolutely awesome- knowledgeable, helpful & professional. Most recently worked with Cady when Britton was not available, she stepped up and t... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Wilsonville

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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Community commitment
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Contact info

  • 30200 Southwest Boones Ferry Road, 97070, Wilsonville, OR, United States

  • +1 855-855-8805

4.8

Excellent

TrustScore 5 out of 5

70 reviews

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Rated 5 out of 5 stars

IRA distribution assistance

Kristina Rainwater assisted me today to move funds from my IRA account and also to choose the method to reinvest the remaining funds in the most profitable choice I was comfortable with. She was courteous, professional and knowledgeable. It was perhaps the quickest and most pleasant experience I've encountered in my many years of investing with Addison Ave/1st Tech. I appreciate the high quality of service the credit union offers me. It is why I moved the balance of my investments to 1st Tech over time.
I'm not certain which Oregon location this service originated from.

October 27, 2025
Unprompted review
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Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

We were looking for a new credit union…

We were looking for a new credit union in our area and happened to see First Tech getting great reviews online. We set up an appointment and met with David. He was so kind in answering ALL our questions and we are now new members. David went above and beyond to walk us through the process and even supplied extra budgeting resource tips. We are super excited to get everything we wanted in a credit union and also GREAT customer service!

October 10, 2025
Unprompted review
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Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Help in managing debit card

I called for help to manage my old and new debit cards. Shari assisted me and was VERY helpful. She also answered questions about the reward checking and credit card benefits. Thank you Shari.

October 9, 2025
Unprompted review
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Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Wonderful people

Wonderful people, can’t imagine trusting my money with anyone else.

October 7, 2025
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Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Moving CD investment

I spoke to Hashim about investments and moved some money into an account that met my current needs, very easy effort.

September 29, 2025
Unprompted review
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Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Wilsonville Branch Visit

David Marston helped me. He made everything clear. And was opened to help me during that visit. As well as wanting to help me with future questions as well. I found him knowledgeable and courteous.

September 26, 2025
Unprompted review
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Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Frank Lorr and his team were vey…

Frank Lorr and his team were vey responsive and professional

September 17, 2025
Unprompted review
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Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

A-1 For 1st Tech

Joshua T. from First tech got me squared away with my lost credit card. I got my digital one setup with Apple Pay until my physical card arrives.

September 7, 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Amahad have shared information to…

Amahad have shared information to benefit us that no one else has done.

August 28, 2025
Unprompted review
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Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Your representative

Your representative: Sky. He was most helpful and kind. I hope you value his employment. Can you put a positive letter in his file. His demeanor was invaluable. Speaks very well of you at First Tech. Stacey Hershfield 818 984 3070

August 27, 2025
Unprompted review
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Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Cara was amazing

Cara was amazing! She quickly helped me update my banking details and explained Zelle clearly. Very professional and kind.

August 11, 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

A.J Huy is such a professional, Friendly Premier Banker

A.J Huy is such a professional, friendly premier Banker. He’s always so friendly and so helpful, with all of my banking needs. He goes above and beyond to help us out! First Tech definitely has a top notch banker there! Highly recommend!!

July 1, 2025
Unprompted review
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Reply from First Tech - Wilsonville

Thank you for your kind words, Shannon! 💙

Rated 5 out of 5 stars

Great experience

Britton, David and Wrenn were really helpful!! Natasha is great too!

July 14, 2025
Unprompted review
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Reply from First Tech - Wilsonville

That’s what we love to hear!

Rated 5 out of 5 stars

Always great service by very…

Always great service by very knowledgeable and competent staff.
Particularly outstanding is Natasha. She's simply the best!

July 10, 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Myah Jackson was great to work with…

Myah Jackson was great to work with help both my wife and I set up joint checking/ savings accounts. Myah was super thorough, patient which made the process pretty fast and painless.

July 10, 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

My experience with First Tech has been…

My experience with First Tech has been great. Frank Lee was my first contact for customer service in June and he was professional, knowledgeable, and courteous. I had to place a second call this month due to problems with internet payment. Frank Lee was again my customer service representative. I knew I would be helped, and he took my payment promptly and securely. I know I can count on receiving the best customer service with First Tech.

July 3, 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Martin was extremely helpful!

July 1, 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Yolanda Rodriguez Silva was super helpful!

Yolanda Rodriguez Silva was extremely helpful in completing my request promptly and in addressing all of my concerns. First Tech Federal Credit Union is very lucky to have her representing their company.

June 24, 2025
Unprompted review
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Reply from First Tech - Wilsonville

Helping our members achieve their financial goals is what we do best.

Rated 5 out of 5 stars

Myah Jackson is amazing

Myah Jackson is amazing! Through all my banking mishaps she’s always able to calm me down and fix things. She’s always available if I have questions and very thorough in conversation and where things are going. Keep up the good work!

June 13, 2025
Unprompted review
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Reply from First Tech - Wilsonville

Thanks for being a part of the First Tech community, Sean!

Rated 5 out of 5 stars

David Marston VERY helpful at First Tech

David Marston efficiently assisted me today at the First Tech Wilsonville location. And, as always, he was friendly and very helpful! David not only effectively took care of the transactions that I specifically came in for today, but he went the extra mile in offering to send me a personal reminder e-mail next month regarding my upcoming CD maturity date. David is always a pleasure to work with at First Tech!

June 11, 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We love hearing this! Providing exceptional service is our priority. 😊

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