Third time using this company, all staff are helpful, efficient, not push or sales-y at all make you feel really comfortable and always get the best price. Great delivery, easy to book in collections... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Exceptional seamless service from start to finish. The staff were so helpful answering any questions or concerns put to them. The processes were straight forward and we received our new car within... See more
I had Nick (Tynan) looking after me. He was excellent from start to finish ensuring I was kept in the loop at every stage and making sure everything went smoothly. Even following hold ups in the p... See more
I, like many car owners, get very frustrated with dealerships as they are staffed by inexperienced and selfish salespeople who don’t listen to what customers want! So when I made my enquiry wit... See more
Company details
About First Vehicle Leasing
Written by the company
With over 20 years experience - whether it's for business or personal use, we will tailor a low cost and flexible car leasing package that is just right for you and your budget!
We've made a cheap car lease easy and accessible to everyone, visit our web site and see for yourself just how competitive we are.
Our budget-based search facility makes hunting down the most competitive lease deals simply child's play - just select your budget price-range and there you have it - you won't find a better price anywhere! And you can get a direct price by using our instant quotation facility - nothing could be simpler.
Best UK Car Leasing Deals for Personal and Business contracts
Written by the company
- Promise 1: The best deal.
- A great deal. We negotiate with manufacturers and dealers daily to secure vehicles at prices others simply can't match. Try us.
- Promise 2: The best service.
- We know cars, and we have a large team of experts at the end of the phone ready to help you, with an average of over ten years of experience.
- Promise 3: No sales pressure.
- We recognise that an enquiry is just that. It is not an invitation to harass you with phone calls or 'buy now' emails. We don't need to push people into doing business with us. We have been in business since 1999 because we respect our customers' privacy.
Contact info
Enterprise House, Drumpellier Business Park, Glasgow Road, ML5 1EL, Coatbridge, United Kingdom
- 0800 298 2030
- crm@fvl.co.uk
- www.firstvehicleleasing.co.uk
4.7
Excellent
821 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Car leasing
Excellent help with arranging car , from everyone I spoke too, and competitive pricing.
September 12, 2025
Easy process
Was such a simple, straightforward process. Hannah was super helpful. Glad I chose them!
September 10, 2025
Very professional service
Very professional service - as usual! Always helpful and patient. 3rd vehicle I've had from FVL. Spot on. Chris Peart knows what he's doing and get gets the job done!
September 12, 2025
Great communication from start to…
Great communication from start to finish, really helpful and accommodating with requests and a great deal
The guys I spoke to and were based in Scotland and so helpful, polite and always called back when they said they would
September 11, 2025
New car lease
A personable service from Chris who sought to understand my needs. He found me a really good deal and supported the transition from old car to new / different providers. In all the process was stress free and a good result.
September 11, 2025
Unprompted review
Using this lease company for over 10…
Using this lease company for over 10 now and they're great.
Always get a good deal from Ross. Very efficient
September 7, 2025
Great experience leasing my car with FVL
Great experience leasing my car! It’s the third car we arrange with FVL since 2020 and we couldn’t be happier!
August 14, 2025
Unprompted review
The whole experience was very smooth…
The whole experience was very smooth from ordering, to confirming, to delivery
September 7, 2025
Organised the lease of my new car with…
Organised the lease of my new car with no hassle at and great communication. Always available by phone if I needed to call.
September 1, 2025
Unprompted review
All exactly as said 5*
Couple of days ago I took a delivery of a new car. FVL made the whole experience seemless and kept me informed. Everything agreed in advanced materialised as promised and on time - highly recommend.
September 8, 2025
Unprompted review
It was a very good experience dealing…
It was a very good experience dealing with this company, we needed a short term lease for my business and this is exactly what James arranged for us. James was patient and extremely helpful throughout and I have no hesitation in recommending him and First Vehicle Leasing . There were no dramas in the delivery of the vehicle and the driver was very polite and helpful. The deposit we paid was refunded with no problem on our return of the vehicle, quite simply the whole experience was good.
September 3, 2025
Helpful, responsive and efficient
Excellent service throughout, from enquiry to delivery of vehicle. Helpful agent (Ross) answered all my questions. Process of ordering and arranging finance was smooth and fast. Thank you!
September 4, 2025
First class
Prices turned out to be lower than originally quoted. I was kept fully informed throughout the process by excellent friendly staff. They improved on their forecast delivery date and handover of my new car was very straightforward. I would definitely recommend.
September 4, 2025
Unprompted review
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish from the team - from initial enquiry to understanding changing customer needs.
The delivery driver was a credit to them - navigating a day of deliveries and a tricky remote drop off with no problems.
The car was in great shape and I am very pleased with the whole service and package
August 20, 2025
Very happy with the process the car…
Very happy with the process the car turned up as agreed and we dropped the driver back at the station which allowed us to drive the car and disucss any questions.
August 29, 2025
Extremely friendly and efficient staff
Extremely friendly and efficient staff, such a fast way of leasing a car. Friendly team always ready for any enquiries! The car came to my door clean!
August 28, 2025
Excellent service with quick follow ups…
Excellent service with quick follow ups from the office All delivered on time and at a good price
August 27, 2025
Great experience with the process
Great experience with the process carefully and patiently explained. Really good car deal delivered to my home.
August 30, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.