Fisher & Paykel (United Kingdom) Reviews 6,644

Great service from Robin, diagnosed the issue quickly and got the fridge up and running again as normal. Thanks!

Irod came in, sorted the issue with my ancient dishdrawer in 15m. done. thanks.

Irod was an excellent engineer. He dealt with the issue promptly and professionally. Huge thanks to him - my dishwasher is working perfectly.

Engineer was on time , efficient, identified problem immediately and repaired .
Aaron was polite , professional and very knowledgeable of the product .

Dan was absolutley fantastic he was helpful skillful and nothing was too much trouble staff like this need to be acknowledged i will purchase more from this company from this customer care experience thank you Dan

Engineer (Jesse J) turned up and fixed the issue in seconds. He was polite and efficient. Great service.

Could not obtain spare parts for coffee machine. The rubber gasket seal has failed on the milk frother nozzle. I have tried to source these perishable items only to find that Fisher and Paykel no longer support coffee machines on their web site ( even though they are still sold at many stores).
The help desk tells me that it will take six to eight weeks to obtain the gasket seals as they no longer hold any spares. Therefore, I have no fully working coffee machine for up to two months.
Since submitting the above review, Fisher and Paykel have responded in a very positive fashion. They arranged for an engineer to visit and supply the parts required. The engineer was extremely helpful and knowledgeable. Based on the prompt and timely response I have changed my review from one to five stars. Overall, I was impressed by the support given.

Had a leak coming from under my fridge freezer. Booked a technician to come out via the online booking system. He was here within the stated window, was able to figure out the problem quickly and had the parts to fix it there and then. Really friendly guy and my fridge is leak free.

Dean arrived promptly and fixed the issue with our dishwasher under warranty quickly - very helpful and informative thank you!

The Enginner Rob was excellent and sorted our two fridge Freezers out. Very knowledgeable.

Had a fault with the heater element on the machine which was 7 years old.
Robin visited to repair the machine, very quick and friendly.

Very good service quick and efficient Adam smith tech 126

Jiy came to replace our fridge door - lots of communication about timings which was helpful and happy with result. He even took all the rubbish away!

Very capable and efficient technician called Robin.
Job completed to my utmost satisfaction.
Thank you very much and well done.

Great service. Polite and knowledgeable service engineer. I would highly recommend Adam.

Everything was quick and efficient from the booking process through to the engineers arrival. The engineer was polite and capable

Very good communication prior to engineers arrival and expert mended our fridge freezer without hesitation

Dean from F&P replaced the part quickly and efficiently and also showed me a few other things to get the best out of the machine. Great professional service.