I inherited an aged F+P split level dishwasher - we liked it. A few ageing probs, but brilliant speedy repair service from Ash, so we bought a new one. Two minor probs under warranty after 4yrs, Ash r... See more
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Contact info
420 Cob Drive, Swan Valley, NN4 9BB, NORTHAMPTON, United Kingdom
- 08000 886 605
- www.fisherpaykel.com
Hasn’t replied to negative reviews
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Brilliant service
Brilliant service. The machine is running like a dream.
He was very thorough making sure we knew all about the appliance and how to use it
The best repair engineer I’ve ever had!
The best repair engineer I’ve ever had!
So helpful, informative and nothing was too much trouble. So so impressed, thank you so much Adam.
Brilliant engineer: Adam Smith (Tech 126)
Your engineer Adam Smith (Tech 126) was a credit to your team. Adam was punctual, polite and professional from the point he was assigned to my job.
Clearly an expert in his field, Adam successfully completed the repair which was assigned to him after 3 failed attempts from another local ‘approved’ repair provider.
Couldn’t be more pleased with my experience and very grateful to Adam for getting my dishwasher back into work after a very long 3 month hiatus!!
Thanks again
Liv
Super service
Super service. Ash was on time, polite, respectful of our property and very knowledgeable about the product he came to help us with. Job done in 15 mins. Thankyou
Service on our Fisher Paykel fridge…
Service on our Fisher Paykel fridge freezer today. Dean was very professional, knowledgeable and helpful in explaining what products to use for cleaning and explaining the operation of the fridge and freezer. He Identified and rectified the problem straight away. Very pleasant experience.
Excellent service engineer Adam Smith…
Excellent service engineer Adam Smith came to fix my freezer today. Highly recommended. Thanks tech126 👍
Outstanding Customer Support
We’ve been using Fisher & Paykel appliances since 2016, and while many brands focus on constant innovation and technical upgrades, for me the number one priority as a customer is post-sales support. A special thank you goes to Adam, who went out of his way not only to resolve an issue with our dishwasher, but also to help identify where a potential leak might be coming from in the cupboard below.
F&P technicians are all in-house, with none of that outsourcing nonsense. That level of care and attention is well beyond what you’d expect from most other brands.
What an experience
What an experience! Connor and Ross were a credit to your company, polite, did a fab job in a time efficient manner. ...it was seamless! Well done to Connor and Ross.
Good customer service
We had a replacement Fisher & Patel American fridge freezer delivered today. We bought the original in November and it suddenly stopped working. We booked an engineer visit and Trevor who came out to look at it was very quick to diagnose that the cooling unit had no gas, and immediately arranged a new one as a replacement with no fuss.
Chris and Eddie delivered the replacement today right on schedule and they were really quick to remove the old one and get the new one in, despite it being a bit tight in the hallway to fit through. They were really friendly and helpful.
Highly recommended
The engineer Adam Smith arrived on time made a thorough examination of the machine and quickly identified and corrected the fault. Highly recommended.
Aaron…..what a good guy and service…
Aaron…..what a good guy and service from F&P. Explained and fixed the issue with the water filter on fridge/freezer. Thank you
Great engineer (Dean)
Great engineer (Dean), friendly, professional & super helpful! Problem fixed quickly, without mess.
Rob was brilliant
Rob was brilliant. Top bloke, friendly and a serious expert. Lots of advice on the fridge and super helpful.
Excellent service
Robin was friendly, tidy, efficient and very helpful. Couldn’t ask for better
Extremely satisfied
Adam Smith was punctual, friendly and professional. Job was completed quickly without any issues
Dean was fantastic
Dean was fantastic, very knowledgeable and got the problem sorted straight away
Dean the engineer was very efficient at…
Dean the engineer was very efficient at both identifying and resolving the problem. Dean was polite, helpful and friendly
Steve and Andrei did a great job…
Steve and Andrei did a great job delivering our fridge/freezer.
The delivery men were very helpful and…
The delivery men were very helpful and courteous.
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