Fishing Bait World Reviews 

894
TrustScore 2.5 out of 5

2.6

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Rated 3 out of 5 stars

Prices are ok, got the orders delivered ok. But could not get any response from them when the wrong groundbate was delivered. To elaborate on “wrong” - product name on the packet was correct but the c... See more

Rated 1 out of 5 stars

Haven't received my goods, courier says they left them on the drive even though the instructions was to leave with a neighbour! Took nearly a week to get some sort of responce from "fishing bait... See more

Rated 1 out of 5 stars

Avoid this scamming company. They trade under different names, don't answer their emails or phone calls. The product never arrives after numerous attempts to chase up the order. Avoid completely.

Rated 5 out of 5 stars

Always get my products in good time, sometimes has a bit of damage to packing ( post office or carrier I assume). Products are excellent quality though. Cost is good if you buy a bit more than you rea... See more

2.6

Poor

TrustScore 2.5 out of 5

894 reviews

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2.6

All reviews

(894)

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Rated 4 out of 5 stars

Got there in the end

Having been a customer of FBW over many years, I have to say the products are still good, but the administrative aspects are now difficult to handle. Problems seem to arise from advertising products that are out of stock, the order and payment is then taken with no notification of shortage. The order then stalls with no messages to provide reassuring updates, any attempt to phone does not raise a response. Eventually I made contact via the 'Contact Us' form and from then on, the service was excellent. Such a shame as up until Autumn 2020, FBW was a pleasure to deal with, since then my online account has been deleted and communications have become tiresome.

November 15, 2021

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