Amazing service provided. As first time buyers it has been tricky navigating the house buying process, but Dan Byass, our advisor, made this as stress free as possible. Supported us throughout, no que... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Fitch & Fitch is a team of experienced mortgage brokers, who offer mortgage and insurance advice no matter how complex your requirements. With offices based in Canary Wharf, Cambridge and Colchester, we have developed and grown our service throughout the UK. We arrange mortgages from the ‘whole of market’. This means we can find you the right mortgage from over 100+ lenders offering more than 15,000 mortgages.
Contact info
340 The Crescent, CO4 9AD, Colchester, United Kingdom
- 0207 859 4098
- info@fitchandfitch.co.uk
- www.fitchandfitch.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Susan was so helpful
Susan was so helpful. As a first time buyer she gave me all the information I needed & found a mortgage within my price range. The whole process was very quick & easy
Great for First Time Buyers! Can't sing their praises enough
Emily has been absolutely fantastic. She is so knowledgeable and has supported me through every step. As a first-time buyer, this has made my buying process so much smoother. Highly recommend Fitch & Fitch!
Great experience as FTBs
Chris and Jay were helpful in getting us through the mortgage process as first-time buyers. They made a potentially stressful process very simple, explained things well and covered all the admin for us. Many thanks
Amazing support
Stephen and the team have been amazing! They go above and beyond and I would highly recommend Fitch and Fitch if you are looking to move house.
Knowledgeable, well connected, always available.
The team at Fitch and Fitch are outstanding. The rate they achieved for me in 2023 was far below tve market standard and their fee paid for itself in 5 months.
Knowledgeable, well connected, always available.
Would definitely recommend!
Was recommended by a friend, and will be recommending to others. Really appreciated the time and patience the advisor put in to go through all the options with me. As a first time buyer, there is a lot of new information to process and it was reassuring to be able to ask questions about different scenarios and to get advice on the outcomes. Having someone put the mortgage application together was a massive weight off the mind. Really responsive and communicative and feels like a team of genuinely kind people. Thanks very much Fitch & Fitch!
Great experience
Great experience! The cost of their services were reasonable and their customer service was amazing. Ben was more than helpful in explaining everything to us, getting us the best deal possible and working around our working hours for phone calls
Highly recommended, genuine people.
Very kind, knowledgeable and genuine people to deal with. Have dealt with Chris in the past and Susan more recently for mortgage brokerage services and they’re both delightful and went out of their ways to help us around our busy schedule.
Stephen and the team have been great…
Stephen and the team have been great and supportive throughout our mortgage. Clear communications and no questions too stupid to be answered. We received great advice for how to best move forward with our mortgage and would definitely recommend their support.
First Time Limited Company BTL Mortgage
Came to Fitch & Fitch seeking a Ltd company mortgage for the first time and everyone I spoke to could not have been more helpful and professional. From the initial call and every conversation with Stephen Warner I was put at ease and guided through the process every step of the way. Stephen was very patient when I had to pull out of my first deal and helped me secure another straight away.
Jay Magee also handled the paperwork and formal application process very smoothly after the agreement in principle was completed, very communicative throughout.
Will certainly be coming back for my next mortgage!
Fast efficient service with…
Fast efficient service with transparency to all queries. Thank you 🙏
Very friendly and professional staff.
Great staff , very efficient and professional.
Always replied to any communication and queries.
From Charlie who sorted out my Mortgage to Angela and Jay who continued the purchase of my new home, they were all lovely.
Thank you !
I highly recommend your services.
Fitch and Fitch have been really supportive - First Time Buyers.
Fitch and Fitch have been really helpful when applying for a mortgage, especially Chris Herret. Being first time buyers it has been really daunting but Chris was so helpful and was able to answer any questions that we had.
Ben and Jay have been so helpful…
Ben and Jay have been so helpful sorting our mortgage and remortgage out twice now. They literally do everything for you, find the best deals, offer the best advice and let you feel like you have a choice. They keep you updated throughout, call whwn they say they will and always reply to emails or answer any questions. Highly recommended. Thank you
Susan and Jay have been incredibly…
Susan and Jay have been incredibly helpful and supportive throughout the full process. They are always very quick to respond to queries, take the time to explain things, and always approach everything in a friendly and approachable manner. I highly recommend their services.
Great Experience with Mortgage
I had an excellent experience with Ben Hart and Jay Magee both of whom were extremely helpful, responsive, and took the time to explain the entire mortgage process. I am a barrister and I have only been fully qualified for the last year, but Ben and Jay were able to secure a mortgage offer for me at a very competitive rate. I would highly recommend Ben, Jay, and the wider team at Fitch and Fitch.
Excellent service from Ben at Fitch and…
Excellent service from Ben at Fitch and Fitch! Ben was incredibly helpful and went above and beyond to support us with our mortgage. His professionalism, patience, and dedication made the whole process much easier. We are truly grateful for all his hard work and would highly recommend him to anyone looking for mortgage advice. Thank you so much, Ben!
Best wishes,
Mohan
Highly Recommended
It’s been excellent having Fitch & Fitch on our side for mortgage negotiations. Chris was meticulous in reviewing every detail and securing the best deal for us. Highly recommended
Susan and Jay are amazing
Susan was so helpful. She had a lot of patience and care for us as first time buyers. Susan made the whole process very easy and understanding. She ensured we were happy with our mortgage, and took plenty of time with us to make sure we understood the whole process. Later in the process Susan’s colleague Jay supported us with the mortgage process, and Jay was amazing as well. Super customer care, couldn’t have wished for any one else to make the process smooth sailing and successful.
Thank you again.
Fantastic Service 5⭐️
I couldn't have purchased my property without the dedicated help and advice from Ben Hart at Fitch & Fitch. From my initial enquiry to getting my keys he was outstanding. He was proactive, efficient and kept me up to date at every stage. I didn't have to worry about a thing and I knew I was in safe hands. He found me the best deal and worked hard to find an alternative provider in good time when the mortgage provider did not accept one of the terms of the Lease. Ben has provided a first class service and is highly recommended. I work in a busy legal sector and did not have any time to do this myself and i am glad that i had Ben looking after me for one of the most important purchases of my life.I will be returning to Ben for future products.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
