Fitch & Fitch Reviews 386

Great professional service, from a team of super friendly experts

I really have to say a big thank you to Sue for helping me secure a mortgage on a property that was outside the norm. Sue has been very professional, and kept me updated each step of the way.
I have no hesitation in recommending Fitch & Fitch.

Fitch & Fitch were truly fantastic during the process of buying our first home - I could not recommend them more.
They were there every step of the way from application, to offer and even helped with arranging protection for our property and selves.

Chris, Lisa, Jess and Susan were all fantastic - We will be using F&F for all our mortgage & protection arrangements in future.

Marcus my mortgage advisor was so helpful and so accessible and made this process stress free , highly recommend

Fantastic service, communication first class from David Little! Would have no hesitation to recommend David and Fitch and Fitch.

Ben was super helpful and made the whole mortgage process so easy and stress free, as well as life insurance. Thank you for helping us! Would recommend to everybody.

I worked with Ben Hart and Lisa Garrad. Both were friendly and helpful.
At the start of the process, I had a lot of questions and Ben was really patient. I'm grateful for this.

As first-time buyers, we were recommended to Ben by a family friend, and we couldn’t be happier with the experience. He has been brilliant from start to finish, guiding us through the complexities of purchasing our first home with ease and clarity. Thank you to Ben and Lisa, and the rest of the Fitch & Fitch team for making the whole process so seamless.

Truly would not have bought my flat without them. They showed me what was possible, gave me advice when I asked for it. I bought at modern auction which was very confusing and they made the whole thing so easy. Lovely people with genuine care. Would refer them to any and everyone!

Really bloody good. Excellent responsiveness, expertise and professionalism. A big thanks to Ben Hart and Lisa Garrad for helping us with the mortgage process as first time buyers. It could not have been more efficient.

Ben, Lisa, and the whole team at Fitch & Fitch are great. We have worked with them on two occasions now and have never had a negative experience.

Communication is always timely and you never feel as if a question in an inconvenience. The team answer with comprehensive answers to questions and make the process feel seamless.

Really great team and I thoroughly recommend using Fitch & Fitch.

Working with this brokerage has been one of the most impressive professional experiences I have had. They successfully handled one residential and two buy‑to‑let mortgages for me in parallel, navigating complexity with a level of intelligence, dedication, and calm precision that is genuinely rare in this industry.

Ben and Lisa were outstanding. They are:

• Smart and deeply informed, always several steps ahead
• Relentless in pursuit of the best outcome, even when the path isn’t straightforward
• Exceptionally well‑connected, maintaining strong relationships with lenders and stakeholders
• Clear, proactive communicators who make the entire process feel manageable
• Steadfast partners, especially when timelines tighten or circumstances shift

What stood out most was their ability to hold the whole picture on my multiple applications, moving parts, and stakeholder expectations, while still treating my case with personal care and attention. Their work didn’t just secure mortgages; it helped make my dream of a new home a reality.

If you’re looking for a team who combine technical excellence with genuine commitment, this is the brokerage you want in your corner. I couldn’t recommend them more highly.

Sue Denny was so helpful in helping myself and my son get the right deal and helped in every way she could to get it over the line. I cannot thank her enough through difficult circumstances overall.

“Really easy process with quick turnaround times. This is our second attempt at moving, and each time Chris and Lisa have been incredibly helpful with our applications, keeping everything on track and keeping us informed throughout the process.

Thank you very much for your help — it was highly professional. Susan Denny was reliable and consistently supportive. Everything went smoothly and efficiently. We’re absolutely delighted!

Incredibly smooth and efficient service. Sue and Laura at Fitch & Fitch could not have been more helpful from first contact through to the mortgage offer being issued. They are worth the money to secure the best rate possible and ensure you're kept in the loop with whats happening.

My son and I were helped to acquire a joint mortgage for his "first time buyer" purchase. Ben Hart was very helpful in explaining the different options and then was very patient as the solicitors wove their way gradually towards completion. Much appreciatede

Emily was amazing. We sourced many brokers, and she gave us the confidence to go with Fitch & Fitch

Susan was incredibly helpful, friendly and supportive throughout the process to secure our mortgage- recommended!