Amazing service provided. As first time buyers it has been tricky navigating the house buying process, but Dan Byass, our advisor, made this as stress free as possible. Supported us throughout, no que... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Fitch & Fitch is a team of experienced mortgage brokers, who offer mortgage and insurance advice no matter how complex your requirements. With offices based in Canary Wharf, Cambridge and Colchester, we have developed and grown our service throughout the UK. We arrange mortgages from the ‘whole of market’. This means we can find you the right mortgage from over 100+ lenders offering more than 15,000 mortgages.
Contact info
340 The Crescent, CO4 9AD, Colchester, United Kingdom
- 0207 859 4098
- info@fitchandfitch.co.uk
- www.fitchandfitch.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would highly recommend
Ben and the team have been excellent and are very thorough and professional. Would highly recommend
Outstanding experience from Fitch &…
Outstanding experience from Fitch & Fitch. Dan Byass and Laura Brendish have been helpful and thorough from start to finish. We had a complex request and they have been able to source and deliver our mortgage offer. A pleasure to deal with.
Amazing broker
We honestly can’t recommend our mortgage broker, Stephen, highly enough. While our case itself wasn’t particularly difficult, the lender requested a lot of documents throughout the process, and Stephen always uploaded everything straight away without delay. He kept us fully updated at every stage, explained everything clearly, and was incredibly easy to get in contact with whenever we needed him. His professionalism, efficiency and constant reassurance made the whole process so much smoother. On top of that, he’s a genuinely lovely person to deal with. We’re very grateful for all his hard work and would happily recommend him to anyone.
Amazing service provided
Amazing service provided. As first time buyers it has been tricky navigating the house buying process, but Dan Byass, our advisor, made this as stress free as possible. Supported us throughout, no question was silly and explained everything fully. Laura Brendish was also super helpful in answering any questions and making sure all documents were with us on time, always explained things carefully and promptly. Would recommend Fitch&Fitch a million times over.
Absolutely fantastic!!
Fitch & Fitch have been absolutely amazing!
Danielle went above and beyond to make sure we were getting the best deal we could & kept us up to date & informed every step of the way!
We will never use anyone else again!
The rest of the team have also been so brilliant. Always keeping us in the loop & nothing is ever too much hassle.
David Wise was a great advisor
David Wise was a great advisor, very helpful and professional in his service. I got the right mortgage for me!
Emily completed my product switch…
Emily completed my product switch seamlessly. Friendly and super efficient, would highly recommend.
Smooth and Reliable Mortgage Service
Fitch & Fitch made our mortgage process simple and stress-free. The team was professional, responsive, and clear at every stage, taking time to explain everything and find a deal that suited us. We felt well supported throughout and would happily recommend them to anyone looking for a reliable mortgage adviser.
Emily was outstanding!
We went through Emily at Fitch and Fitch and we were honestly blown away. We weren't sure if we wanted to use a broker due to the expense but now we most definitely always will!
Emily was with us every step of the way with excellent communication and always so easy to get hold of. She made sure we were confident in everything we were doing and really took the time to break down all the technical jargon especially as were are first time buyers. She was never too pushy and explained all the different products and we believe she really did what was best for us. Having a point of contact was so important for us, especially as we were buying through auction so were under pressure and specific time frames. She made sure these were all met and chased up so many things for us, making sure everything was in hand. We had sourced a couple of AIP's from other banks and didn't have any point of contact and was all very impersonable. Fitch and Fitch was the complete opposite and it really put our mind at ease considering our situation. Emily of course got us a way better rate than any we had found. Interest rates dropped during our process and she even checked if she could get us any better rates - all done over Christmas when most other people were off work or hard to get hold of! We never would've managed our completion without Emily and will definitely be back once our fixed term is up as we now see the value. Thanks Emily!
Can Recommend
Ben Hart helped me secure the mortgage for my first house, walking me through the different options in terms of term lengths and initial deposits, and how these affect the payment amounts. He also helped sort out an income protection plan.
Fitch and fitch were fantastic from…
Fitch and fitch were fantastic from start to finish ,from a general enquiry,to a full mortgage application within a matter of weeks. Ben was very patient and knowlegable,and was very prompt with responses,as was laura who took over from him once our application was submitted.couldnt be more recommended.thank you
Friendly and professional
This is my second time using Fitch & Fitch after a previous house sale fell through, and once again the service was excellent. The staff are very friendly and communication throughout the process was clear and consistent. A special mention to Emily, who kept me up to date at every stage and made everything easy and stress free. Highly recommend.
Smooth, stress free mortgage search
Smooth, stress free mortgage search, ably steered by the team at Fitvh and fitch. Felt confident that I was in good hands- thank you
Re mortgage
Always a pleasure and take great care of their customers i couldnt recommend enough, they make everything so easy and stress free
Great communication remortgage
Great communication , kept us in the loop at all times . Very quick and easy process .. very friendly staff to talk too . Great experience thank you x
We recently completed a successful…
We recently completed a successful mortgage application with Fitch & Fitch, and We couldn’t be happier with the experience. Stephen Warner was exceptional from start to finish—professional, reassuring, and incredibly knowledgeable. He explained every step clearly and made the whole process feel smooth and stress-free.
A special mention also goes to Jay Magee, who kept us updated throughout the entire process. Their regular communication and prompt updates gave us complete peace of mind and made everything even easier.
I’m truly grateful for the support from both Stephen and Jay, and I highly recommend Fitch & Fitch to anyone looking for outstanding mortgage advice and service.
As a first time buyer
As a first time buyer, I knew nothing about the whole process.
Danni and the team at Fitch and Fitch have been more than helpful with all my questions.
Knowledgeable and efficient service…
Knowledgeable and efficient service from all staff- I’ve used fitch & fitch three times now, always with Chris, and it’s been a great experience every time. Chris and all the staff are professional, efficient, and genuinely great to work with.
Competent and professional service.
I felt confident that Susan was seeking the best mortgage deal for me. She took all the hard work out of applying for a mortgage. Great service, thank you.
We’ve used Fitch and Fitch for our…
We’ve used Fitch and Fitch for our remortgage and the service and advice has been top rate!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
