Amazing service provided. As first time buyers it has been tricky navigating the house buying process, but Dan Byass, our advisor, made this as stress free as possible. Supported us throughout, no que... See more
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Fitch & Fitch is a team of experienced mortgage brokers, who offer mortgage and insurance advice no matter how complex your requirements. With offices based in Canary Wharf, Cambridge and Colchester, we have developed and grown our service throughout the UK. We arrange mortgages from the ‘whole of market’. This means we can find you the right mortgage from over 100+ lenders offering more than 15,000 mortgages.
Contact info
340 The Crescent, CO4 9AD, Colchester, United Kingdom
- 0207 859 4098
- info@fitchandfitch.co.uk
- www.fitchandfitch.co.uk
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Both Ben and Jay have been absolutely…
Both Ben and Jay have been absolutely wonderful in dealing with our mortgage, so approachable and helpful and have made such a difference to our experience as a whole with regards to moving house. I couldn’t recommend them more!
Professional service and always find…
Professional service and always find the best solution for the client.
Great service from the whole team
Great service from the whole team, excellent communication and updates. Ben and Jay have both been great in advice follow ups etc and would highly recommend.
Exemplary mortgage advice and support
Exemplary mortgage advice. David was a reassuring and experienced hand in seeing us through our purchase, advising on possible mortgage options and providing clear guidance at every stage. Strongly recommended.
Highly Recommend
Excellent advice and guidance from Matthew Holloway from start to finish. Jay Magee ensured that our application was processed swiftly and kept us informed of progress at every step.
Everything was seamless from the start…
Everything was seamless from the start - I’d highly recommend.
Ben Hart and Jay Magee
We’re so grateful to Ben Hart and Jay Magee for helping us secure our mortgage. As first-time buyers, we were quite anxious, but they made the whole process so much easier. They explained everything clearly and were always available to answer our questions. Their professionalism and support truly put us at ease. Highly recommended.
I felt rushed through at times
I felt rushed through at times, for example, we were very briefly talked through options for life insurance and told to email back to arrange a video call to discuss it all, and then we were told that it wasn’t necessary unless there was anything specific to discuss. The broker then filled out a consent form each of our behalves, consenting for our medical records to be accessed - but none of this was even discussed with us, the broker had signed on our behalf as us (put my name in the form and signature). This may be how things are done but it was a surprise as we were not told this would be the case. We were also not given any exclusive rates (which is how the service was sold) and I don’t feel the broker made any difference at all - we could have found the mortgage ourselves. When video calling the call kept braking up, which I understand is not the fault of the broker at all, but it only added to us feeling as though we were agreeing to things we were not sure about. We also had another broker take over and jump into an email chain but they clearly had not been filled in about our case and asked us to send over the same information, leading to duplication and re-explanations. I don’t think the service provided is as straight forward as they claim, I felt like they were trying to rush us through as quickly as possible to get to the next client. Having said that, the brokers themselves are all very nice and approachable when speaking on video call - it’s just a shame the call froze so much. The true benefit is that they will change the rates if the market lowers, which I imagine is a much easier process than if you were trying to do this yourself.

Reply from Fitch & Fitch
Amazing service, I couldn’t ask for more!
Amazing service from beginning to end, excellent communication, found us a very competitive mortgage with options and offered helpful advice - all the staff members we had contact with went above and beyond, we literally couldn’t fault them or ask for a better service! I highly recommend Fitch and Fitch!
Very professional and helpful.
Very professional and helpful.
Great knowledge of the market and will work to get the best deal for you. Nothing is too much trouble.
Highly recommended.
The most supportive team
We had a brilliant experience with Fitch&Fitch. They helped us with every aspect of our mortgage case, from finding the best offer to insurance. They are very proactive, accommodating and quick to respond and we appreciated all their help throughout the process. Special thanks to Chris, Jay and Angela, for their great service.
Great experience with fitch and fitch
Great experience with fitch and fitch
Dave was excellent
We were kept up to date through the whole process, and he couldn’t do anymore to help
Definitely recommend this company
Fantastic service
Fantastic service, always above and beyond and delivered accurate advice and information in a timely manner. Excellent experience. Could not be happier because they do what they say they will when they will and have been extremely proactive even working together a year ahead of when we finally were able to source a property and buy. Thanks so much
Excellent service and support
Fitch & Fitch, particularly Susan Dennny has been exceptionally approachable, responsive, and, most importantly, understanding throughout our remortgage journey. Her professionalism and support made the entire process smooth and stress-free. We would highly recommend their services to friends, family, and anyone seeking a reliable and customer-focused experience.
Professional, timely, and friendly
Absolutely fantastic broker, I always recommend them to my friends and family.
In particular Dani and Angela have a wonderful manner about them, they always answer questions promptly and are generally just lovely people.
I’ve used F&F twice now, once for a first-time mortgage and again to remortgage at the end of my fixed term. Both time the team excelled in getting me the best rate and ensuring that the process was smooth.
Unlike other brokers that I spoke to that use their position to try and hawk every product that they can possibly receive commission for, the team at F&F are impartial and provide the best advice for your current position.
When my new fixed term runs out I’ll be straight back!
First Application for a Mortage
Chris made our application for a mortgage so simple and was on hand to answer any questions we had at any point. Thank you to Chris for making this so simple and straight forward for our first mortgage.
Very professional
Very professional, application dealt with quickly and efficiently. Excellent communication throughout the process.
From now on they will be my "go to" Mortgage broker.
Amazing work as always
Amazing work as always, have used for many years now.
Great work from Danielle, Emily and Angela!
Great Experience
Great Experience, Stephen was really helpful and guided us through the whole process. We wasn’t going to use a broker but so glad we did. Thanks again!
Ben and Jay are superstars!
Ben and Jay are superstars!
Thank you so much for all of your help with our recent mortgage application, so helpful and knowledgeable! I always received a quick response to any questions I had, highly recommend these guys! Thanks again.
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