Had great communications with Lee at Manchester. First met him in store in August where he explained everything around the Sole treadmill and gave me a decent quote. I didn’t purchase at the time and... See more
Location
Switch locationThe Snow Centre Trafford Way, Trafford Quays Leisure Village, M41 7JA Manchester, Cheshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
James was very helpful and knowledgeable about all the treadmills. He discussed who would be using the equipment and which equipment was suited best for our needs with reasoning. The Manchester stor... See more
Had a great visit today. Returning customer. Love the layout of the place. Got the full range of gym equipment for you to choose. Andy Roger’s was very helpful and knowledgeable. Great service and rea... See more
Spoke to James who is very knowledgeable about the product range pointed me in the right direction without the hard sell Would definitely return to the store fantastic setup
Company details
- Fitness Equipment Store
- also in
- Fitness and Nutrition Service
- Fitness Equipment Wholesaler
- Indoor Cycling
- Sporting Goods Store
About Fitness Superstore - Manchester
Written by the company
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE
Fitness Superstore
Written by the company
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
Contact info
The Snow Centre Trafford Way, Trafford Quays Leisure Village, M41 7JA, Manchester, Cheshire, United Kingdom
- 0161 820 5921
5.0
Excellent
226 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The salesperson was very helpful and…
The salesperson was very helpful and explained everything in detail. The shop is quite well equipped, and you can try out the machines, which is a great advantage. The only thing I think could be improved is having some mid-range machines on display that customers can also test, as this would be helpful when making a choice.
September 20, 2026
Reply from Fitness Superstore - Manchester
Dear Mr Gergo Kozak,
We're delighted to hear that our salesperson was helpful and explained everything in detail. We appreciate your feedback about having more mid-range machines available for testing, as this would certainly enhance the selection process.
Kind Regards
Fitness Superstore Trust Pilot Team
James was really helpful and…
James was really helpful and knowledgeable when discussing the item of interest. Helped with the measurements to ensure it would fit where we want to put it. Highly recommend going in store when looking to purchase home gym equipment
September 18, 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear Josh,
We're delighted to hear about your positive experience and that our team member was so helpful and knowledgeable. It's wonderful that you received assistance with measurements to ensure a perfect fit. We appreciate your recommendation!
Kind Regards
Fitness Superstore Trust Pilot Team
Excellent shopping experience for our…
Excellent shopping experience for our new treadmill. Lee was very helpful, not at all pushy, answered all our questions in a clear and informative way, was happy for us to return home to check measurements before placing the order. Would definitely recommend this store.
September 20, 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear Katherine,
We're delighted to hear about your excellent shopping experience and that our team member was so helpful and informative. We're glad you felt comfortable taking the time to check measurements before ordering. We truly appreciate your recommendation!
Kind Regards
Fitness Superstore Trust Pilot Team
Good product deliveredon time thank you…
Good product deliveredon time thank you very much
September 10, 2026
Reply from Fitness Superstore - Manchester
Dear Shaukat Ali,
We're delighted to hear that you received a good product and that it was delivered on time. Thank you for your very kind feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
A great experience in store today
A great experience in store today. James was very helpful and knowledgeable to help choose a recumbent exercise bike for rehab. Thank you you’ve definately made a difference today.
September 12, 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear Serena,
We're delighted to hear about your positive experience and that our team member was very helpful and knowledgeable in assisting you with choosing a recumbent exercise bike for rehab. We appreciate your kind words!
Kind Regards
Fitness Superstore Trust Pilot Team
James and Lee very helpful and…
James and Lee very helpful and explained how each of the machines worked
Delivery was promp, on time and handled with care and great communication. The two delivery drivers credit to the company went above and beyond nice lads.
September 10, 2026
Reply from Fitness Superstore - Manchester
Dear Philip,
We're so pleased to hear that our team members were helpful and explained how the machines worked. We appreciate your positive feedback regarding the prompt, on-time, and careful delivery, as well as the excellent communication.
Kind Regards
Fitness Superstore Trust Pilot Team
Great service
Great service - over the phone with the store, online when making the order, customer support over a query I had - speaking with a real person, and the equipment itself. Delivered on time next day by courteous drivers that were traceable. All completed in 24hrs.
September 3, 2026
Reply from Fitness Superstore - Manchester
Dear Michael,
We're thrilled to hear that you experienced such excellent service across all touchpoints, from your phone interactions to the smooth online ordering process and helpful customer support. It's wonderful that your equipment was delivered promptly by our courteous drivers. Thank you for sharing your positive experience!
Kind Regards
Fitness Superstore Trust Pilot Team
Great buying experience and excellent treadmill
I bought a new treadmill from this fitness store, and I am very happy. Lee was very responsive & knowledgeable, answered all my questions and helped me pick the right model for my home. Delivery was fast, and the machine works perfectly.I strongly recommend this shop to anyone looking for gym equipment.
September 9, 2026
Reply from Fitness Superstore - Manchester
Dear Claire Hulme,
We're so happy to hear about your positive experience with us! It's wonderful that our team member was responsive and knowledgeable, helping you find the perfect model. We're glad the delivery was fast and your machine works perfectly. Thank you for your strong recommendation!
Kind Regards
Fitness Superstore Trust Pilot Team
I met james at the store.An amazing experience.i will be back again.
I met james at the store, he was amazing explained everything for me
The delivery was on time and they did a good job.
August 18, 2026
Reply from Fitness Superstore - Manchester
Dear Janefrances.ojiegbe,
We are delighted to hear about your positive experience in our store. It's wonderful to know that our team member explained everything clearly, and that your delivery was on time and well executed. We appreciate your kind words!
Kind Regards
Fitness Superstore Trust Pilot Team
Fitness Superstore Manchester - Thank You
Contacted Fitness Superstore today via their 'chat' service. James B from Manchester supported me through my purchases, offered advice and was incredibly helpful and patient. Prompt email trail, followed by an easy payment link. Will definitely be contacting James again in the future.
September 3, 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear Helen Murray,
We're delighted to hear about your positive experience with our chat service. It's wonderful that our team member was incredibly helpful and patient, providing excellent advice and making your purchase easy. We appreciate your kind words and look forward to assisting you again!
Kind Regards
Fitness Superstore Trust Pilot Team
Very responsive sales team, great experience
Very responsive sales team when considering an expensive purchase, helping me close it and understand the delivery and setup. Thank you for the great service, James B!
September 2, 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear Ben B,
We're so pleased to hear that our sales team was responsive and helpful in assisting you with your purchase, and that you understood the delivery and setup process. Thank you for your kind words!
Kind Regards
Fitness Superstore Trust Pilot Team
Treadmill purchase
Called in today looking for a treadmill. James was very helpful explaining the various machines. Having considered his advice, the machine’s functionality and warranty together with my requirements I’m looking forward to next day delivery.
Many thanks
September 2, 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear David,
We're so pleased to hear you had such a positive experience finding a treadmill with the help of our team. It's wonderful that you found the assistance valuable and that you're looking forward to your delivery!
Kind Regards
Fitness Superstore Trust Pilot Team
Great advise and very helpful in the…
Great advise and very helpful in the shop. Found exactly what we wanted, delivery was prompt. Would definitely use this company again and the quality of the workout bench is second to none
August 31, 2026
Reply from Fitness Superstore - Manchester
Dear Marianne Hall,
We're delighted to hear that you found our advice helpful and that you found exactly what you were looking for. It's wonderful that the delivery was prompt and that you're so pleased with the quality of your workout bench.
Kind Regards
Fitness Superstore Trust Pilot Team
Reply from Fitness Superstore - Manchester
Dear Km,
We are delighted to hear that you experienced excellent service and found our team to be informative and very helpful. We truly appreciate your positive feedback.
Kind Regards
Fitness Superstore Trust Pilot Team
Nordic running machine purchase
Dealt with James numerous times in buying equipment from fitness superstore great knowledge and customer service I wouldn’t go anywhere else for fitness equipment
First Class service
August 29, 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear Simon,
We're happy to hear you've had consistently positive experiences with us. It's wonderful that our team member provided great knowledge and customer service. We appreciate your loyalty and kind words!
Kind Regards
Fitness Superstore Trust Pilot Team
Friendly and knowledgeable staff
Friendly and knowledgeable staff. I said what I was looking for and advice was given regarding which would be the best treadmill to meet my needs. I felt like a valued customer and James made sure I got a great deal
August 31, 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear Nicola,
We're so happy to hear about your positive experience! We appreciate your feedback regarding the knowledgeable assistance you received in finding the perfect treadmill and that you felt like a valued customer.
Kind Regards
Fitness Superstore Trust Pilot Team
Very friendly and helpful
James was very friendly and helpful. Really helped us get the perfect product for our family and at brilliant price. Will definitely be going back
August 30, 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear Andy,
We are delighted to hear about your positive experience and that you found the perfect product for your family at a brilliant price. We appreciate your kind words and look forward to your next visit!
Kind Regards
Fitness Superstore Trust Pilot Team
Treadmill purchase
James was great. Really helpful and knowledgable. Thank you
August 30, 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear Helen,
We are delighted to hear that you had such a positive experience with us. It's wonderful to know that our team member was so helpful and knowledgeable. We appreciate your feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
Brilliant service
Brilliant service. James at manchester was fantastic to deal with. I would highly recommend them.
August 30, 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear Phill,
We are delighted to hear you received brilliant service. We truly appreciate your positive feedback and are glad that our team member in Manchester was fantastic to deal with.
Kind Regards
Fitness Superstore Trust Pilot Team
Great store to try before you buy
Great store to try before you buy. James was really helpful
August 29, 2026
Unprompted review
Reply from Fitness Superstore - Manchester
Dear Ryan Douse,
We are so pleased to hear that you had such a positive experience trying out our products. It's wonderful to know that our team member provided excellent assistance. Thank you for your kind words!
Kind Regards
Fitness Superstore Trust Pilot Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.