Walked in. Dan was excellent. Knew his stuff. Great advise on what to buy within my budget. Equipment looked fantastic. I received my items promptly and they were easy to assemble. I made my purchase... See more
Company replied
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Walked in. Dan was excellent. Knew his stuff. Great advise on what to buy within my budget. Equipment looked fantastic. I received my items promptly and they were easy to assemble. I made my purchase... See more
Company replied
Great service and great equipment multi gym, very happy with my purchase. Delivery was a bit hit and missed but eventually it arrived.. the technician installer was spot on and communication was ex... See more
Company replied
I returned back to fitness superstore as I've always had excellent service in the past. And this time I got great service once again. The assistant was very helpful indeed (Hugh). And everything went... See more
Company replied
We were interested in the exercise bikes, the salesman Dan Mosey was knowledgeable and professional and he helped us to make a decision about which bike would best suit our needs. Dan was polite and t... See more
Company replied
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Written by the company

Unit 4, Allison Court, Metrocentre, NE11 9YS, Newcastle, United Kingdom
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We returned to the Gateshead store after having a great experience buying our treadmill. This time we were on the hunt for a bike, and Daniel again gave us fantastic advice. He also showed us how we could combine a console with another frame (giving us the best of both worlds) which you wouldn't know if you just went to the website. Brilliant experience yet again.
We visited Fitness Superstore in Gateshead today to look at purchasing a Treadmill. We dealt with Dan Mosey and he explained everything brilliantly to us so that we were able to choose the right treadmill to meet our requirements. We spent a lot of time trying them out and finally decided to purchase a Sole F65. Excellent customer service would strongly recommend this Superstore.
Excellent customer service from initial enquiry, store visit and guidance. Would recommend Hugh at the Metro Centre store especially if you are not sure of the brand of equipment you need.
Excellent, very informative and friendly service from Mark. We’ll certainly return to this store in future!
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