Fitness Superstore - Northampton Reviews 

163
TrustScore 4.5 out of 5

4.7

13 Gatelodge Close, Round Spinney Industrial Estate, NN3 8RJ Northampton, GB


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Rated 5 out of 5 stars

Great speaking to Rebecca on Sales, she went through my order to make sure i got what i required, and then followed up after i placed the order, hopefully the delivery and installation wont take too... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a rowing machine from Fitness Superstore, and I’ve been genuinely impressed from start to finish. Leon was knowledgeable, patient, and took the time to explain different models wi... See more

Company replied

Rated 5 out of 5 stars

Fitness Superstore have a comprehensive range of products both online and instore. When so much business is ONLY done on line it was refreshing that when I had issues of my own making (I ordered the w... See more

Company replied

Rated 5 out of 5 stars

Big shout out to Dean and Dan for installing my multi gym and cross trainer! They arrived on time, couldn’t have been more helpful, installing everything very efficiently and took away all packaging.... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness and Nutrition Service
  3. Fitness Equipment Wholesaler
  4. Indoor Cycling
  5. Sporting Goods Store

About Fitness Superstore - Northampton

Written by the company

Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment. Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
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Fitness Superstore

Written by the company

Next Day Delivery
At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
Never Beaten on Price
At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
Stores Nationwide
We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.

Contact info

  • 13 Gatelodge Close, Round Spinney Industrial Estate, NN3 8RJ, Northampton, United Kingdom

  • 01604 673030

4.7

Excellent

TrustScore 4.5 out of 5

163 reviews

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4.7

All reviews

(163)

3,120 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledgeable no pressure friendly service

Went to Fitness Superstore to look at some functional Trainers & racks. Leon showed us around the different options, he was very knowledgeable about all the options and the pros and cons for each of them. We didn't feel any pressure and he gave us plenty of time to discuss. They had a great range to view and ended up purchasing the GET RXD-RX3 Tornado machine. Looking forward to getting it set up

April 26, 2026
Unprompted review
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Reply from Fitness Superstore - Northampton

Dear Nick Morgan,

We're happy you found Leon to be knowledgeable and helpful while exploring functional trainers and racks. We're glad that you felt comfortable during your visit and are excited about your new purchase. Thank you for your positive feedback!

Kind Regards
Fitness Superstore Northampton

Rated 5 out of 5 stars

Jordan at the Northampton store was great

Jordan at the Northampton store was really helpful, and knew a lot about cross trainers. I settled on the Sole E25 and so far am really happy with it. Delivery also good and glad I paid the extra to have it built.

April 23, 2026
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Reply from Fitness Superstore - Northampton

Dear David Crowe,

We're happy to hear that you found Jordan helpful and knowledgeable. We appreciate you choosing the cross trainer and are so glad you're happy with it. It's great the delivery and build went smoothly.

Kind Regards
Fitness Superstore Northampton

Rated 5 out of 5 stars

Great staff - very helpful

Went into the Northampton branch to try out and purchase some equipment. Jordan Chester assisted me both times I was there and he was very knowledgeable and attentive. Every member of staff I interacted with over the phone and in store were great.

April 21, 2026
Unprompted review
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Reply from Fitness Superstore - Northampton

Dear Dan Brown,

We're happy to hear that you had a positive experience at our Northampton branch. We appreciate your kind words about the team member who assisted you and the rest of our staff. Thank you for your feedback!

Kind Regards
Fitness Superstore Northampton

Rated 5 out of 5 stars

Max was great and really helpful!

April 22, 2026
Unprompted review
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Reply from Fitness Superstore - Northampton

Dear Amy,

We're happy to hear that you had a positive experience. Thank you for your kind words; we appreciate your feedback.

Kind Regards
Fitness Superstore Northampton

Rated 5 out of 5 stars

Lee and Tommy installed the abductor…

Lee and Tommy installed the abductor machine today and were punctual arriving, enthusiastic in seeing the gym location and built everything within the hour. They recommended moving our original location by 90degrees so as to not conflict with our other equipment - they were correct, a much better setup. Gym left very tidy and they gave us a quick demo before leaving. Very impressed with the boys.

April 21, 2026
Unprompted review
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Reply from Fitness Superstore - Northampton

Dear Stuart,

We're happy to hear that the abductor machine installation was efficient. We appreciate that our team recommended a better gym layout and left everything tidy. Thank you for your positive feedback!

Kind Regards
Fitness Superstore Northampton

Rated 5 out of 5 stars

Max was knowledgeable

Max was knowledgeable about the product and allowed us to take our time to find what was right for us.
We have been kept updated with regard to delivery and installation since visiting the store with a very detailed pre-install form.

April 4, 2026
Unprompted review
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Reply from Fitness Superstore - Northampton

Dear Kate Taylor,

We're happy to hear that you found Max to be knowledgeable and that you were able to take your time. It's great you've been kept updated regarding delivery and installation. Thank you for your positive feedback!

Kind Regards
Fitness Superstore Northampton

Rated 5 out of 5 stars

Our experience with fitness superstore…

Our experience with fitness superstore was a pleasant one. Max was amazing in helping and answering question when needed and made it so easy to know what we were looking for.

April 18, 2026
Unprompted review
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Reply from Fitness Superstore - Northampton

Dear Lewis Holtom,

We're happy to hear that you had a pleasant experience and appreciate you mentioning the helpful assistance you received. Thank you for your positive feedback!

Kind Regards
Fitness Superstore Northampton

Rated 5 out of 5 stars

Very easy buying experience

Leon was helpful, not pushy. Gave advice, then left us to try bikes and make a decision. Collection was simple. Very simple purchase.

April 15, 2026
Unprompted review
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Reply from Fitness Superstore - Northampton

Dear Wendy Morton,

We're happy to hear that the purchase and collection process was simple and that our advice was helpful without being intrusive. Thank you for your positive feedback!

Kind Regards
Fitness Superstore Trust Pilot Team

Rated 5 out of 5 stars

Leon was very helpful

Leon was very helpful and gave us all the information we needed. We travel from Melton Mowbray to buy our fitness gear from Fitness Superstore. Being able to try numerous model at once is invaluable and the guys are always good. Good prices too!

April 3, 2026
Unprompted review
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Reply from Fitness Superstore - Northampton

Dear Kier Lymn,

We're happy to hear that you found the information helpful. We appreciate you traveling to us and that you value being able to try out different models. Thank you for the positive feedback on our prices!

Kind Regards
Fitness Superstore Northampton

Rated 5 out of 5 stars

No hard sell, just good informative customer service!

I was a first time shopper looking to get fitter - I found the environment at the superstore relaxed clean and absolutely no hard sell - The person serving us was helpful, informative and offered advice which was very helpful and allowed us time to make the decision we needed, Prices were good compared to the market and the placing of the order and the receipt of the delivery after 2 days was floorless. Well done!

April 6, 2026
Unprompted review
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Reply from Fitness Superstore - Northampton

Dear MR W KELLINGRAY,

We're happy you found our store environment relaxed and our staff helpful during your first shopping experience. It's great to know the advice offered aided your decision and that you were pleased with our prices and delivery.

Kind Regards
Fitness Superstore Northampton

Rated 5 out of 5 stars

Northampton branch highly recommended

Very impressed with the showroom and staff. Everything you could possibly want for a gym arranged for you to test and view prices and spec. Leon the staff member who assisted me was friendly and very knowledgeable and wasn’t pushy. He knew instantly what products would fit my specific height requirements without hesitation.
Would highly recommend the Northampton branch and a big shout out to Leon.

April 12, 2026
Unprompted review
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Reply from Fitness Superstore - Northampton

Dear Jason Crocker,

We're happy you were impressed with our showroom and staff. It's great to hear that you found the assistance helpful and informative. We appreciate your recommendation of the Northampton branch and your positive feedback.

Kind Regards
Fitness Superstore Northampton

Rated 5 out of 5 stars

Quality gear

All items I have purchased over the last few years are exactly as stated on their website. Items received sealed & boxed via trusted couriers. Delivery is completed as stated & full tracked. Fully recommended tnx

April 7, 2026
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Reply from Fitness Superstore - Northampton

Dear Darren Young,

We're happy to hear that you've consistently had positive experiences with our products and delivery services over the years. We appreciate you taking the time to share your recommendation!

Kind Regards
Fitness Superstore Trust Pilot Team

Rated 5 out of 5 stars

Great showroom and advice

Visited the showroom and was delighted by the service Max gave me. A large showroom with lots of choices and great advice. I ended up purchasing a full set of weight, bench and mat for my home gym.

April 11, 2026
Unprompted review
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Reply from Fitness Superstore - Northampton

Dear Moamen As-Sultany,

We're happy to hear that you enjoyed your showroom visit and found what you needed for your home gym. We appreciate you mentioning the helpful service you received. Thank you for your positive feedback!

Kind Regards
Fitness Superstore Trust Pilot Team

Rated 5 out of 5 stars

Went to the Northampton showroom

Went to the Northampton showroom. Hugely recommend. Like Disneyland for all home gym enthusiasts. Great selection of kit, brilliant staff. Got what I was looking for and will definitely be back. Worth a visit.

April 9, 2026
Unprompted review
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Reply from Fitness Superstore - Northampton

Dear PP,

We're happy to hear that you enjoyed your visit to the Northampton showroom! It's great to know that you found what you were looking for and appreciated our selection and staff. We appreciate your recommendation and look forward to seeing you again.

Kind Regards
Fitness Superstore Northampton

Rated 5 out of 5 stars

Treadmills R us

Great customer service from the guys at Fitness superstore.
Had the pleasure of chatting with Jordan who answered all my questions and query’s about treadmills.
Thanks again

April 8, 2026
Unprompted review
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Reply from Fitness Superstore - Northampton

Dear Liam Williams,

We're happy to hear that you had a great experience with our customer service. We appreciate you taking the time to share your positive feedback regarding the assistance you received with your treadmill questions.

Kind Regards
Fitness Superstore Northampton

Rated 5 out of 5 stars

Everything you would need in a fitness provider of equipment

Great location for me just down the road, great range of products and lovely show room , if I had the space in my house I could easily have spent a lot more money, have a great all round home workout Rach system, ok it's 4k but wow it literally is a whole gym in one big unit

March 30, 2026
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Reply from Fitness Superstore - Northampton

Dear Slenuk,

We're glad you enjoyed your experience! It's great to hear you appreciate our product range and showroom. We appreciate your positive feedback regarding the workout system. Thank you for sharing!

Kind Regards
Fitness Superstore Trust Pilot Team

Rated 5 out of 5 stars

Small manufacturing problem with the…

Small manufacturing problem with the bike I ordered was quickly sorted by Anne in customer service. A replacement bike was delivered and assembled by Carl and Ed, and the faulty one returned.
Absolutely first class service by all. Can’t recommend enough.

April 2, 2026
Unprompted review
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Reply from Fitness Superstore - Northampton

Dear Robert Griffiths,

We're happy to hear that the manufacturing issue was resolved quickly and efficiently. We appreciate your positive feedback regarding the service provided. Thank you for the recommendation!

Kind Regards
Fitness Superstore Trust Pilot Team

Rated 5 out of 5 stars

Max has been a great support

Max has been a great support, he has fab knowledge on all the products in store. He listened to our needs and has met them well. Would recommend a visit into store if you are new at this or well established!

April 4, 2026
Unprompted review
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Reply from Fitness Superstore - Northampton

Dear Kate,

We're happy to hear that you had such a positive experience! It's great to know that our team member's expertise and attentiveness were so helpful in meeting your needs. Thank you for recommending a visit to our store!

Kind Regards
Fitness Superstore Northampton

Rated 5 out of 5 stars

Max was extremely helpful and…

Max was extremely helpful and knowledgeable about the products. Many thanks for your advice

April 3, 2026
Unprompted review
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Reply from Fitness Superstore - Northampton

Dear Anita Watson,

We're happy to hear that you found Max helpful and knowledgeable! We appreciate your feedback and are glad you received great advice.

Kind Regards
Fitness Superstore Northampton

Rated 5 out of 5 stars
Fitness Superstore - Northampton logo

Reply from Fitness Superstore - Northampton

Jb,

We're glad you found our sales shop staff helpful. We appreciate your positive feedback and your time.

Kind Regards
Fitness Superstore Northampton

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