Fitness360 Reviews 

208
TrustScore 2 out of 5

1.8

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Rated 3 out of 5 stars

The item I purchased was apparently miss labelled after I emailed them questioning why I hadn’t received the soft case with my snooker cue. I was offered a refund but politely declined. The ite... See more

Rated 1 out of 5 stars

Ordered darts. Took my money send me a notification with royal mail tracking number that never got updated to say it had been actually dropped off or picked up by royal mail. Take ages to respond by e... See more

Rated 3 out of 5 stars

Ordered on 19th Sept told it was dispatched on 20th royal mail don't anything know about it!! and still don't, sent e mail to company no response judging by the reviews I've since seen no surprises... See more

Rated 1 out of 5 stars

Absolutely terrible experience. Still haven’t received my parcel that should have been here 3 days ago and am now on day 8. Royal Mail tracking number is useless as the item hasn’t been handed over an... See more

Company details

  1. Fitness and Nutrition Service
  2. Sportswear Store

Written by the company

Your one stop shop for all things Fitness! Clothing, exercise equipment, protein shakes, we have it all.


Contact info

1.8

Poor

TrustScore 2 out of 5

208 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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1.8

All reviews

(208)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute disaster!

Absolute disaster!
Wrong item sent
I returned item, paying £4.00 postage and still awaiting my refund
Very poor communication
Emails sent and no response!
This sorry saga has been ongoing since end of November
Avoid this website

December 24, 2021
Unprompted review
Rated 1 out of 5 stars

Purchase hasn’t turned up!

I haven’t received my item, nor any response when I have tried to follow up as to where it is! I purchased the item as a gift for my daughter for Christmas so this is especially disappointing!

December 21, 2021
Rated 5 out of 5 stars

GOOD SERVICE GREAT PRODUCTS

Definitely recommend using this company very helpful and good service. Products came on time and was delivered in great condition. I will be using this company again.

December 19, 2021
Unprompted review
Rated 5 out of 5 stars

QUICK AMAZING SERVICE!!!

Ordered a few items amazing service, I received my items before the estimated time. The products were in excellent condition. Prices were very reasonable compared to other websites. Would definitely recommend this company again, will be using this service again!!!!!

December 19, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered a 5aside indoor ball

Ordered a 5aside indoor ball. Order accepted as "in stock" money taken. Then order cancelled with no explanation or communication. Money refunded quickly which was the only positive

October 14, 2021
Rated 1 out of 5 stars

Item did not arrive

Item did not arrive. Courier confirmed it was not shipped and no answer to emails etc. Will have to open a dispute. AVOID

September 20, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

Product was delivered with broken items inside.

Contact customer services who said they would replace the defective items. Replacement products never received and no further contact from customer services. Have sent multiple emails with no response back. Have tried to call but absolutely no answer ever.

Going to have to go through my card provider and bank for charge back and I am considering reporting to trading standards.

Buy at your own peril!

May 31, 2021
Unprompted review
Rated 1 out of 5 stars

Customer service appalling

Did my knee so ordered a brace on a Friday afternoon. Despite 48 hour courier, arrived the following Saturday too late for my game. Got sent a tracking code on the Monday, but package was only sent on the Thursday. Tried to chivvy it along but Monir in "Customer Service" just kept sending me "2-5 working day delivery".

April 21, 2021
Unprompted review

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