The item I purchased was apparently miss labelled after I emailed them questioning why I hadn’t received the soft case with my snooker cue. I was offered a refund but politely declined. The ite... See more
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See what reviewers are saying
Ordered darts. Took my money send me a notification with royal mail tracking number that never got updated to say it had been actually dropped off or picked up by royal mail. Take ages to respond by e... See more
Ordered on 19th Sept told it was dispatched on 20th royal mail don't anything know about it!! and still don't, sent e mail to company no response judging by the reviews I've since seen no surprises... See more
Absolutely terrible experience. Still haven’t received my parcel that should have been here 3 days ago and am now on day 8. Royal Mail tracking number is useless as the item hasn’t been handed over an... See more
Company details
Written by the company
Your one stop shop for all things Fitness! Clothing, exercise equipment, protein shakes, we have it all.
Contact info
Unit 11, Accent Business Centre, BD3 9BD, Bradford, United Kingdom
- 0800 9990360
- info@fitness360.co.uk
- www.fitness360.co.uk
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Hasn’t replied to negative reviews
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I have not received my Items
Not yet received and no idea of when it…
Not yet received and no idea of when it will be posted. Not the service I expected.
Positive experience.
Although the item never arrived I had excellent communication from the Seller and a full refund.
Item still not received
terrible customer service
Ordered 3 packs of Vitabiotics, but received only 2 packs. Sent mails few times but no response or their advertised contact number don't work. Stay Away.
Sent the wrong colour item and now it…
Sent the wrong colour item and now it is totally impossible to speak to anyone about getting it replaced. Seriously awful after sales services. Won't use them again
terrible customer service I have sent…
terrible customer service I have sent multiple emails no response. Item ordered and I have been trying to get an update on the tracking number and courier. The site might be cheap but that is useful if your item never arrives. Dont buy from this company.
Delivery times are shambles and I…
Delivery times are shambles and I emailed them for an update a day ago still no reply.
Ordered item never arrived
Ordered item never arrived, contacted them and they said they will send another one and guess what? NEVER arrived! Not much more I can say…awaiting refund
Astounded by a complete lack of…
Astounded by a complete lack of customer service:
After my order (indicated as shipped) didn't arrive after several days I contacted Fitness360 and was advised that they would follow this up with their couriers and get back to you as soon as they can. I have since heard nothing and have tried calling and emailing several times over several days asking for a status or at least a tracking number but have been getting complete radio silence.
Poor communication
Item was dispatched 8th February, still not delivered. Tried to call noone picks up or returns your call. Sent an email was told it would be looked into and items can take longer. It was sent on a 48hr tracked service but not tracking information avaliable. Its now missed the event it was ordered for and I am no further forward, at establishing where the item is.
Excellent service and a fast delivery
Excellent service and a fast delivery, no complaints and i would definitely use 360 fitness again.. Thank you
Delivered wrong trainers and have been…
Delivered wrong trainers and have been quite slow to send out the correct ones
Easy to use website and order process
Easy to use website and order process. Goods arrived very quickly. Thank you
The item I purchased was apparently…
The item I purchased was apparently miss labelled after I emailed them questioning why I hadn’t received the soft case with my snooker cue. I was offered a refund but politely declined.
The item is still mislabelled “Powerglide Tournament Catalyst snooker cue with soft case”
I have since purchased a case elsewhere
Other than that minor issue the cue itself is fantastic
DO NOT ORDER FROM THIS COMPANY!
I received half my order before Christmas, but the main part of the order has still not arrived. I have emailed on numerous occasions and tried calling, but nobody ever picks up the phone. The customer service is non existent and I am feeling robbed as I have paid for an order which I have not received. I wish I had read some of these reviews before ordering from this company. AVOID. Not to be trusted.
Would not recommend
Would not recommend! Have ordered twice from Absolute Bodycare through Fitness360 website and via eBay and both orders have been late and wrong! First order was wrong size (medium instead of small) and colour (black not aqua!). Second order both colours were wrong - I ordered two very different colours (raspberry and aqua), one I received was close (patterned pink) but still not what I ordered and they just sent two of those! Delivery both times took over a week. One wrong order could be considered a mistake, but two?!!
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