Fitness Footwear Reviews 

1,236
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Ordered a Montane Pro Gortex jacket. Was a little hesitant as price was excellent... thought perhaps it would be one of those occasions when a website says in stock but it isn’t really or the wrong pr... See more

Rated 4 out of 5 stars

Very pleased with product and service by Fitness Footwear. Badly let down by UPS Delivery: failed to deliver next day, two chase up calls and two visits to collection point. Two promises by UPS to cal... See more

Rated 5 out of 5 stars

Ordered my son a Under armour rucksack for school. Used the discount code offered & got an extra £5 off which was great. Item delivered on exact date given, package well & exactly as described. Very h... See more

Rated 5 out of 5 stars

Quick delivery with top selection. Shame they don't accept Apple Pay.

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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No history of asking for reviews

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4.4

All reviews

(1,236)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

More than 2 weeks, no response

It has been 2 weeks now and the order has still not arrived - despite the announced 3-5 working days... They even sent me a confirmation email that my order will be delivered tomorrow, which has not happened either. Hermes, the delivery company, has told me on their customer hotline that this company means trouble and that there are many more customers waiting for their orders to arrive. Fitness Footwear has yet to answer my emails, no response from them and no way to contact them. It's frustrating. Very poor service

December 15, 2018
Unprompted review
Rated 2 out of 5 stars

Where is my package??

To be honest I find it quite peculiar that you ask me for a trustpilot review when:

A) I haven’t received my package and

B) No answers to my inquiry about where my package is...

At this moment I would rate 0 stars if I could. This was supposed to be a birthday present but if I’ll ever receive it, it will be to late for the birthday...

Edit:
Finally arrived 10 days after eta. Pretty sure the package didn’t even leave their warehouse until a day after the eta (according to package label). Product is as described but the service is horrible. Bumping up to two stars since the product is fine.

December 14, 2018
Unprompted review
Rated 2 out of 5 stars

Check the returns policy

Prompt service however be mindful that their return policy states you as the customer pick up the return p&p cost and for Wellington boots this can be expensive as I just discovered. Returning a £78 pair of wellingtons cost £14.50

December 10, 2018
Unprompted review
Rated 5 out of 5 stars

Great item and service

Really please with this item. This is the second time I have purchased them. Ordering was easy and product delivered promptly.

November 26, 2018
Unprompted review
Rated 1 out of 5 stars

Two-bit scammers

Terrible on so many different levels. First, test your product and stand by it. I could barely fit my feet in the shoes I purchased despite sizing up to be safe. Yet, despite this error on their part, they don't pay return shipping. It's the 21st century, guys, and when it's on you it isn't the customer's responsibility to pay to return so you can sell it again to another victim. Lastly, even had I wanted to pay return shipping, I was quoted under the original cost and service has proceeded to ignore inquiries to bring up the error for a full week. Avoid at all costs.

November 26, 2018
Unprompted review
Rated 1 out of 5 stars

Poor

Sent the wrong T-shirt.
Failed to acknowledge my email regarding their error.
Still wait for response/refund . . .

November 24, 2018
Unprompted review

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