Flat Cats Reviews 142

Despite being a great product, the customer sevice was second to none! i had some issues with size and then fitting but was helpfully guided with a personal touch! thanks Sharni and flat cats i am now able to enjoy some fresh air in ease!

I am absolutely delighted with the cat mesh screens I have received. Having initially purchased 1 screen I have come back on several occasions to purchase more. They are so easy to install and work really well. One of our cats is deaf and she would be vulnerable if she got outside without her harness on. These mesh screens have meant I have peace of mind and I can have some welcome breeze on hot days throughout the house! Your customer service has been excellent - so helpful with advice about the product and sizing, speedy delivery and it has been a pleasure to order from you.
I would have no hesitation in recommending your company and product to other owners with inside cats.

Absolutely delighted with the product, communication and quick despatch. I will certainly use again and will have no hesitation in recommending 👍

Lovely products, and amazing customer service. I had an issue with Royal Mail returning a parcel to the sender, spoke with the team at Flatcats and more were sent on the same day. I’ve used the products for years and never had a problem, and have bought more for my new house. 5* star company!

Just moved house and I had these in my old bungalow.

First week was awful, 28c, no windows open because I didn't want my little furry friend taking a nose dive from an upstairs window.

Placed an order, delivered in less than 48hrs. Usual superb quality and fit.

Have recommended these to everyone who asks. If you're looking to keep your cat safe or even just keep bugs out the window in summer these are brilliant!

Wonderful company & products. I would recommend them to anyone. Thanks guys!

I am absolutely thrilled with my purchase of flat cats screens. My 3 indoor cats are safe, they sit and look out of the window, smelling the fresh air, watching the birds and can not escape!
Customer service and the quality of the product is outstanding. I shall be purchasing screens for every window and door in my house. Absolutely brilliant, I recommend to everyone. Thank you flat cats for changing our lives!!!

Superb customer service. Excellent guidance and advice. Nothing too much trouble. Lovely people.

After someone left the window open and both my cats got loose for days I was told about this. If your cat stays indoors this is great way to open windows in summer and keep them in. Great customer service and response

Found them on tiktok and decided to order. Had to call as my windows were not easy to measure, spoke to Sharni who patiently talked me through the measuring, then on a 2nd call answered lots of questions and took my order. I was advised it would take up to 16 working days but it came way earlier than that!! Easy to install, very clear instructions and mesh seems to be of very good strength. Last night for the first time in agesssss I was able to open my bedroom window and oh my what a nice feeling that was! Would recommend 100%, amazing customer service and product worth the cost. Thank you Sharni!

Amazing product, I have bought something similar before that my cats would pull off. This is easy to put up and incredibly strong. This product was also delivered very quickly. I absolutely love it and will be buying more

Ordered my first flatcat, recieved it the 1st of May and I am over the moon with it, my boys are safe with the window wide open and i have no fear at all that they can escape. It is super strong and fabulously made, I am so glad Dominic thought of this and am so happy my boys are safe. Well done on this great creation

I ordered 2 x units. I measured the windows and somehow ended up ordering the wrong size. Email to rachel who responded quickly, explained the situation and even offered extra to cover postage as it was my error.
Offer declined, i sent the ones i received back and the following day, i received the two correct sizes.
100% customer service
Product does exactly what it says on the tin. Easy to to fit, strong materials, looks good and peace of mind that my cats wont escape.
100% quality product
Highly recommended

Flat cats are easy to order. If in doubt the customer service on the phone or via the chat are very helpful and answered all my questions.

Very easy to install. Measure the velcro. Snip it. Attach it to the window frame. Add on the mesh. I would suggest cleaning the window frame first because any dust may stop it sticking.

My 3 cats approve, they love fresh air but the area we live in is not safe for outdoor cats. The youngest 2 sit by the front window and watch the world go buy while the older cat sits at the back window and watches the bird while enjoying the breeze.

Thank you so much Dominic, amazing customer service...above and beyond.
Called me back promptly when I had a wobble over my order, so friendly and helpful. You don't get customer service like this often these days.
Just received our screens, look amazing on the windows....easy to install and will make such a difference this summer.

This is a really excellent service. I've used them three times already and received communications and the window meshes promptly. Not only do these meshes keep pets from climbing out of windows, but they keep mosquitoes and spiders out too. Really useful.

The Custom Made Flat Cats were super easy to order and to fit.

My two cats are indoor cats and I live on a high floor. Having windows open has just not been an option.
Custom Made Flat Cats are a complete game changer. Especially during the heat of the summer. Being able to have the windows wide open meant that the temperature in the apartment was much cooler and therefore much more comfortable for both the cats and us.

I did have an initial concern that the cats would be able to escape but this is not the case at all. They have no interest in the screens themselves.

I cannot recommend them enough!

The flat cats work brilliantly, it allows us to keep our house cat inside safely and have the windows open (definately needed in the hotter weather). Added bonus is it stops bugs flying in as well. Very helpful customer service, who advised us what we needed, and quick delivery. Easy to fit and robust, our cat has shown no inclination to try and remove the flat cats, and has leant against it without it budging.

Highly recommend this team.

At first we used only one product for one window.
Now 7 months later we have nearly covered every window and back door with Flatcat products.
We are on the top floor so means we get quite hot so we are now able to open all windows and doors l.

Can't thank them enough for always the amazing service.

We invested in 4 of these for the upstairs windows. They came so quickly (with expedited delivery) and were up within 45 mins (whilst taking our time). They are unobtrusive, bright white and fairly transparent so no view is lost. They look very smart like blinds and our (5) cats love to sit on the windows now, smelling the fresh air and feeling it on a hot day! Thank you Dominic for sending both custom and standard sizes so quickly. Fantastic product which I will be sharing with for all those that have cats/small kids or want to keep the bugs out.