Flat Cats Reviews 143

Dominic is fantastic, kind,super helpful. We were recommended by the breeder we bought our cats from. These are excellent quality,easy to fit and double up in the Sumner to keep flies etc out of the home. I have 1 Exotic Shorthair and 1 British Shorthair. Now they can sit on the window sills enjoying the fresh air. Highly Recommend these to everyone.

Flat cats are so easy to measure up and order and product is excellent quality. Telephone / email support was really good when we had a few unusual queries to iron out and wanted advice.
We've got these at every window, but the game changer was the conservatory. We have mesh at the door so we can have amazing airflow in the summer, which means we can sit in there comfortably, which we couldn't do previously. Because we have inward tilting windows in the conservatory, we put mesh on the outside! I know it's not meant for this, but they've been up for a couple of years now and are holding up fine. They get a bit grubby, but go in the wash no bother. Love having safe cats and no flies!

The product is excellent and customer service is even better.

I bought a screen for a door and it is easy to open and close and impossible for the cat to open. The cat has scratched it, picked at it and occasionally climbed it and the netting shows no damage.

Perfect for renters as it only involves using some double-sided tape.

I gave incorrect measurements when I ordered and they very kindly asked me to send the wrong one back and sent me a new screen at no extra charge.

The customer service is always very quick and friendly. Will definitely order again when we move.

This is an excellent product and very easy to install. I saw this on Amazon but finally ordered directly from the company as I had a problem with my window. I really must praise their customer service which is outstanding. Very very helpful, nothing was too much trouble, something which is sadly very rare nowadays. All I can say is thank you a hundred times over for your assistance, quick delivery and a great product. Deserve 10 stars 👍👍👍

We've just got two new kittens and in this heat, having the ability to open all doors and windows is brilliant. This window screen product was so easy to install and looks great with our white window frames. Good quality, excellent customer service and good value.

Amazing idea how did we survive without these! Just got my second one, rang and ordered from the very pleasant Dom on Monday and it arrived Tuesday. Excellent service. I will be ordering more and highly recommend.

Having spent the last month sweltering, having to keep the windows closed because of our two indoor cats, I found Flat Cats and placed a custom order.

Arrived today. Very easy to install. Fits perfectly. And I have air moving into the flat at last! Life saver.

Good quality. Good communication. Thank you!

Just bought a Flat Cats net for my window because my cat has jumped out of it previously! So pleased with the product, very easy to measure up and fit. Instructions on the website are very clear. I am looking forward to a cooler sleep tonight because I can now keep my window open.

We've been using these for over 2 years now and they are brilliant, during those 2 years we've never had to replace them and have only purchased more so that we can install them on more of our windows. The nets are great quality and really well made.

Dominic is fantastic and has always gone above and beyond, it's very rare you find a business that does everything so well and I would highly recommend them to anyone.

They are always more than happy to assist with any questions and provide advice and guidance when it comes to measurements, installs etc and have always gone the extra mile to make sure everything was correct.

Outstanding product and customer service quick delivery nothing is too much for this company bought screens for 2 windows and my youngest cat decided he was going to scratch at them contacted Dominic at flat cats and he replaced them arrived 2 days later highly recommended and wonderful product. Will be ordering more shortly for patio doors. If you want to keep your cat safe and still open windows these are definately the product you want.

Great sturdy product, made to measure and easy to install! Delivery on a custom sized screen was super fast as well!

I cannot recommend this company enough, the customer service is outstanding and the delivery time is so fast I hardly had time to switch the laptop off. Product is absolutely amazing , I am recommending it to everyone I know . We hear so much about bad service, so when I get brilliant service I will let them know.. I am so impressed…can you tell ? 😁

I am fostering for cats protection so this product was essential. I had a custom size window, which following their measurement chart, was ordered easily. Fitting is simple and the size was perfect, with an extremely generous amount of tape just in case you mess it up.
Good communication for the company and good value for money, they made and despatched my custom size within 2 days.
Highly recommend this if you need to keep your cat inside.

After spending a full year with the window closed to make sure our kittens would not escape, we have finally discovered the best product ever. We have initially purchased 3 flat cat screens to try and we are waiting for 2 more. They are strong, almost invisible and easy to install.
The all process to order them is very easy, also Rachel and Dominic are very helpful and friendly to deal with, nothing is too much.
Great customer service!
I would definetely recommend this company and I will certainly use them again.
Although, the screens are strong I expect they will need to be replaced every few years, but definetely worth every penny.
We can all enjoy a bit of fresh air this year.

Spoke with Dominic throughout the process extremely friendly, perfect customer service. Helped me with measurements and recommendations. Product arrived today, fits perfectly and works a treat. Highly recommend this company. 10/10 for all services. Will use again!

I have just spoken to the supremely helpful Dominic, who was just superbly friendly and helpful. I have total confidence that, even if I get something wrong with the measurements, he will be there to sort it out, which isn't something you can say about most firms!
Now really excited to be getting my custom made product in a matter of days... Outstanding! Thank you :)

This is one of those rare things. It’s a really simple, well made product that absolutely does the job intended at a very affordable price. And to top it all, such a helpful and friendly company owner. If you need any help, drop him an email and he responds the same day… plus the custom made products arrive in 2 days, so no waiting time at all. I am not brilliant at measuring and fitting things but by following the very clear guidance I have ordered and fitted a screen to my 3rd story upstairs windows to stop my kamikaze cat trying to jump out to greet the birds. I can now have the window open without fear of accidents. Just brilliant - get some!

I purchased one of the special offer screens as there was one available in the size I needed. So impressed with the speed of delivery and quality of the product. We'll certainly be ordering more of these for the rest of the home. Lovely to be able to have the spring breeze through the windows without worrying about the cat!

Brilliant customer service and screens are faultless. Highly recommended.

Placed an order n paid on 6th august, still waiting n Dominic has ignored 3 emails this week, appalling!!